Transcription of Uploading of payslips to Self Service Guide - kb.pastel.co.za
1 Uploading of payslips to self Service Guide Disclaimer: The Knowledge Base is our platform to share information with our customers and provide you with a help me, help myself environment. The guides and documents provide step by step solutions to assist you with your queries based on the acquisition of solutions from previous enquiries. Important Note The information contained in these articles should be treated as guidelines. Some articles are software version and build specific. Articles may not be applicable to all environments. If the proposed solution is not successful, please post your comments below or contact the sage Pastel Payroll and HR Department directly on (011) 304 4300 or sage Pastel Payroll & HR Page 2 of 4 Product Guide Question: How to upload the payslips to the self Service website?
2 Solution: 1. Please open your Pastel Payroll and ensure that sage Connected Service is running, by going to your hidden icons. (In the bottom right hand corner of your screen). 2. Right click on sage Connected services and select Options. 3. Select Test Connection and ensure that it was successful. sage Pastel Payroll & HR Page 3 of 4 Note: If you sage Connected services is not running please follow the steps below: 4. Go to your Windows Start Button and search for Start Service to start up your services . 5. Go to self Profile Note: Please ensure that the Auto upload payslips is ticked in the below screen 6. Select OK to upload the Administrator profile and employees again. 7. Go to Run select Next 8. Select the option to upload the self Service payslips , filter for your employees and select Next 9.
3 Select sage Pastel Payroll & HR Page 4 of 4 10. Open your computer s Task Manger select then select End Task/Process. This will be found in the processes tab for Windows 7 and the Details tab for windows 8/10. 11. Go to your Windows Start Button and search for Start Service to start up your services . 12. Please log in to the Website as Administrator and confirm that the payslips have uploaded successfully.
