Precertification list

Important Contact Information - Cigna

• Request precertification for services • Request an exception to the prescription drug list 1.800.88Cigna (882.4462) 1.866.494.2111 Verify the appropriate customer service number on the patient’s ID card Submit or inquire about an Appeal or Dispute 1.800.88Cigna (882.4462) Cigna National Appeals P.O. Box 188011 Chattanooga, TN 37422

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Request for HCP Professional Payment Review

Precertification or prior authorization not obtained . Request for in-network benefits . Benefit plan exclusion or limitation . Maximum Reimbursable Amount . Non participating anesthesiologist, radiologist, or pathologist requesting in-network benefits

  Review, Professional, Payments, Precertification, Professional payment review

SECTION 12 FREQUENTLY ASKED QUESTIONS

Section 12 Frequently Asked Questions January 2013 12.3 Any claim with a diagnosis of miscarriage, or missed or spontaneous abortion, diagnosis codes 632, 634.00-634.92, 635.00-635.92, 636-636.92 and 639-639.9, must