Search results with tag "Service level manage ment"

Service Management Automation X (SMAX) Data Sheet

ITIL-ALIGNED FOR ITSM Service desk functionality includes a compre-hensive set of ITIL aligned ITSM processes in-cluding Service Request Management, Incident Management, Knowledge Management, Prob-lem Management, Change Management, Release Management, Service Level Manage-ment, Configuration Management and Catalog …

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