Lutron Connect App Guide

1 Lutron Connect App Guide Overview The Lutron Connect mobile application is an easily configurable app that allows for convenient and intuitive control of your RadioRA 2 or HomeWorks QS system. Lutron Connect offers control of lights, shades, temperature, audio and keypads from a mobile device or wearable anywhere in the world. Connect also allows for simple editing of keypad buttons, timeclock events, and HVAC schedules. This Guide demonstrates how to add Connect to any RadioRA 2 or HomeWorks QS system as well as how to configure and utilize the app. HomeGlance for the phone Widgets Apple Watch Support Rev. 9/16/2016 Page |1. Table of Contents Overview .. 1. Minimum Hardware and Software Requirements .. 4. Lutron Connect System Diagrams .. 5. RadioRA 2 System Diagram .. 5. HomeWorks QS System Diagram .. 5. Adding the Connect Bridge to the System Design .. 6. RadioRA 2 Programming Software .. 6. HomeWorks QS Programming Software .. 9. Downloading the App from the Apple App Store .. 11.

2 Downloading the App from the Google Play Store .. 12. Using the Lutron Connect App .. 13. Creating a New Account .. 13. Sign into an Existing Account .. 14. Guest 15. Editing an Existing Home .. 16. Adding Multiple Homes to an Account .. 17. Edit an Existing Account .. 19. Using the HomeGlance Screen on the Phone .. 20. Favorites and Widgets .. 20. Controlling the System from the Area Tree .. 26. Setting the HomeGlance Photo .. 29. Using the Lutron Connect App on the iPad or Android Tablet .. 30. Editing the System from the Connect App .. 35. Editing Keypad Programming .. 35. Adding and Editing Timeclock Events .. 36. Editing HVAC Controller and TouchPRO Schedules .. 39. Editing Buttons with Advanced Programming .. 41. Adding Sonos Rooms to Keypad Buttons .. 42. Arriving/Leaving 44. Adding a Wi-Fi Thermostat to the App .. 47. Rev. 9/16/2016 Page |2. System 48. Battery Status Alerts .. 48. Using the Apple Watch with Lutron 51. Troubleshooting .. 54. Frequently Asked Questions .. 56.

3 Rev. 9/16/2016 Page |3. Minimum Hardware and Software Requirements Hardware 1. HomeWorks QS or RadioRA 2 system 2. Lutron Connect Bridge (one per system). 3. iOS or Android mobile device 4. Router or switch ports (to Connect the Bridge and Lutron system processors to the same LAN). Software 1. HomeWorks QS or RadioRA 2 programming software version and newer 2. Lutron Connect Mobile app running on mobile device 3. iOS version or newer; Android Jellybean OS version or newer Rev. 9/16/2016 Page |4. Lutron Connect System Diagrams A typical connection within the home includes the mobile device establishing a Wi-Fi connection to a Wi- Fi router and the RadioRA 2 Main Repeater(s) or the HomeWorks QS processor(s) making a wired Ethernet connection to the same router. No Lutron devices should be plugged into the Internet port on your router. RadioRA 2 System Diagram HomeWorks QS System Diagram Rev. 9/16/2016 Page |5. Adding the Connect Bridge to the System Design Prior to using the Lutron Connect app, a Connect Bridge must be added to the system's programming database.

4 Only one Connect Bridge is required per residence and it can be added to any new system as well as retrofitted onto any existing system (software must be upgraded to ). The following sections demonstrate how to add a Connect Bridge to the RadioRA 2 and HomeWorks QS programming software. RadioRA 2 Programming Software Adding a Connect Bridge to a RadioRA 2 project is simple and can be done in one of two ways. New projects can have a Connect Bridge automatically added to the system, similar to how the Main repeater is automatically added, by simply checking the Automatically add Connect Bridge check box underneath the Create New Project button. Rev. 9/16/2016 Page |6. If the automatic adding feature was not used, or if the project was an existing project prior to the release of the Connect Bridge, a Bridge can be added at any point in time by going to any Room on the Room List and clicking on the big plus sign to add a new device location. The Connect Bridge will be displayed on the list of Available Devices if it has not already been added to the design.

5 Simply provide a Device Location and click on Done. Once the Connect Bridge has been added, use the Find Connect Bridge button to discover the Connect Bridge and set the appropriate network settings. Rev. 9/16/2016 Page |7. Initially, no Connect Bridge will be discovered. The button on the Connect Bridge must be pressed in order to place the device into discovery mode. Click on Find Connect Bridge to re-discover the device. After the Connect Bridge is discovered, adjust the network settings as required and save the settings to the Connect Bridge. The final step, once the remaining parts of the database are configured, is to transfer the database prior to connecting the app to the system. For more information on networking or activating the Connect Bridge, refer to the Residential Systems Networking Guide in the Application Notes section of A myLutron login is required to view the document. Choose RadioRA 2 as the product and use subcategory Networking. Rev. 9/16/2016 Page |8. HomeWorks QS Programming Software Adding a Connect Bridge to a new or existing HomeWorks QS database design is possible at any point during the design phase by proceeding to the Design > Equipment section of the project design.

6 If the Connect Bridge has not been added to a toolbox yet, it must be added by going to Edit Toolbox in the upper-right corner of the screen. Add a Connect Bridge to the appropriate area of the Area Tree. The next step is to activate the Connect Bridge. Go to Activate > Processor and Connect Bridge to begin. Rev. 9/16/2016 Page |9. Initially, no Connect Bridge will be discovered. The button on the Connect Bridge must be pressed in order to place the device into discovery mode. Click on Start Activation to re-discover the device. The Connect Bridge will be discovered and its current IP address and MAC address displayed on the left- side of the screen. Adjust the network settings as required and save the settings to the Connect Bridge. The final step, once the remaining parts of the database are configured, is to transfer the database prior to connecting the app to the system. For more information on networking or activating the Connect Bridge, refer to the Residential Systems Networking Guide in the Application Notes section of A myLutron login is required to view the document.

7 Choose HomeWorks QS as the product and use subcategory Networking. Rev. 9/16/2016 P a g e | 10. Downloading the App from the Apple App Store To download the Lutron Connect app onto an Apple device, open the Apple App Store application. Once inside, use the search feature to search for Lutron Connect . Tap on the Lutron Connect app in the search results. Tap on Get to begin downloading the app. Rev. 9/16/2016 P a g e | 11. Downloading the App from the Google Play Store To download the Lutron Connect app onto an Android device, open the Google Play Store app. Once inside, use the search feature to search for Lutron Connect . Tap on the Lutron Connect app in the search results. Tap on the Install button and then choose to Accept the access request. The Lutron Connect app will then begin to download onto the device. Rev. 9/16/2016 P a g e | 12. Using the Lutron Connect App Creating a New Account Make sure that the mobile device is connected to the local network that the Connect Bridge resides on.

8 The Connect Bridge must be able to Connect to the Internet for the initial setup of the account. Each account requires an email address and a password (must be 8 characters in length and at least Medium strength). To start, tap on Sign In. Then select Not registered? Create an account. Once the account is created, the app will reach out to the network to discover the Connect Bridge and Lutron system. Once the system is found and selected, the app will download the system configuration and will be ready for use. Rev. 9/16/2016 P a g e | 13. Sign into an Existing Account If the user has been logged out of the app, or when setting up the app on multiple devices, it may be necessary to login to an existing system using an existing account. Tap on Sign in. Enter the email address and password of the existing account and tap the Sign In button. Once the account information has been entered and validated, the app will download the system configuration and be ready for use. Rev. 9/16/2016 P a g e | 14.

9 Guest Access Guest Access provides local only access to the system, without the need for an account or Internet access. Guest Access users will not have the ability to use the Arriving/Leaving Home functionality or remote system access. To use Guest Access, open the Lutron Connect app and tap on the Guest Access button. Rev. 9/16/2016 P a g e | 15. Editing an Existing Home To edit the currently selected Home, go to the Settings menu by tapping on the gear symbol in the upper-left corner of the HomeGlance screen and tap on Edit Home. Change the name of the Home Change the HomeGlance photo Choose where to show the photo;. blue sliders indicate photo shown Shows the Home name and system type (RA2 or HWQS). Re-download system configuration or generate a support file Rev. 9/16/2016 P a g e | 16. Adding Multiple Homes to an Account If the end user has multiple residences with Lutron Connect , these residences can all be added to the same remote access account. An account can have a mix of RadioRA 2 and HomeWorks QS systems (example being a main house that has HomeWorks QS and a beach house which is RadioRA 2).

10 The end user can use the Connect app to effortlessly switch between systems for control, monitoring, and editing. IMPORTANT! Adding another Connect Bridge to an account requires the configuration to be done on- site, at the additional residence. To add another home to an account, proceed to the settings menu by tapping on the gear icon. From the settings menu, tap on Add Home. Rev. 9/16/2016 P a g e | 17. After the Connect Bridge has been discovered, press the button on the Bridge to associate it to the Connect app. After the app has downloaded the configuration of the additional system, the app will open to the HomeGlance scene of the newly added system. Use the multiple home icon in the upper-right corner of the screen to switch between systems. Rev. 9/16/2016 P a g e | 18. Edit an Existing Account The email address and password for an account can be changed at any point in time by going to the in- app settings by tapping on the gear icon from the upper-left corner of the HomeGlance screen.