BY ORDER OF THE SECRETARY AIR FORCE INSTRUCTION 24 …

1 BY ORDER OF THE SECRETARY OF THE AIR FORCE AIR FORCE INSTRUCTION 24-605 VOLUME 2 2 JULY 2020 Transportation AIR TRANSPORTATION OPERATIONS COMPLIANCE WITH THIS PUBLICATION IS MANDATORY ACCESSIBILITY: Publications and forms are available for downloading or ordering on the e-Publishing website at RELEASABILITY: There are no releasability restrictions on this publication OPR: AF/A4LR Supersedes: AFI 24-605, 11 May 2015; AMCI 24-101V4, 10 August 2016; AMCI 24-101V6, 21 March 2016; AMCI 24-101V10, 13 March 2017; AMCI 24-101V14, 24 January 2017; AMCI 24-6051V5, 25 January 2019; AMCI 24-6051V9, 31 January 2019; AMCI 24-6051V11, 4 February 2019 Certified by: AF/A4L (Brig Gen Linda S.)

2 Hurry) Pages: 191 This INSTRUCTION implements Air FORCE Policy Directive (AFPD) 24-6, Distribution and Traffic Management and establishes uniformity, standardization, and guidance for orderly and efficient Air Transportation operations. This volume applies to all civilian employees and uniformed members of the Regular Air FORCE (RegAF), Air FORCE Reserve (AFR), and Air National Guard (ANG). This INSTRUCTION requires the collection and or maintenance of information protected by the Privacy Act of 1974 authorized by Title 10 United States Code (USC), Section 9013, SECRETARY of the Air FORCE . The applicable System or Records Notice (SORN) FO24 AF USTRANSCOM D DoD, Defense Transportation System Records, is available at: Ensure all records created as a result of processes prescribed in this publication are maintained in accordance with in accordance with Air FORCE INSTRUCTION (AFI) 33-322, Records Management and Information Governance Program, and disposed of in accordance with Air FORCE Records Information Management System Records Disposition Schedule, which is located in the Air FORCE Records Information Management System.

3 Refer recommended changes to this INSTRUCTION to the office of primary responsibility (OPR) using the AF Form 847, Recommendation for Change of Publication. Route AF Forms 847 from the field through the appropriate functional chain of command. Supplements to this publication are not authorized. The authorities to waive wing/unit level requirements in 2 AFI24-605V2 2 JULY 2020 this publication are identified with a Tier ( T-0, T-1, T-2, T-3 ) number following the compliance statement. See AFI 33-360, Publications and Forms Management, for a description of the authorities associated with the Tier numbers. Submit requests for waivers through the chain of command to the appropriate Tier waiver approval authority, or alternately, to the requestor s commander for non-tiered compliance items.

4 The use of the name or mark of any specific manufacturer, commercial product, commodity, or service in this publication does not imply endorsement by the Air FORCE . Compliance with the attachments in this publication is mandatory. SUMMARY OF CHANGES This document has been substantially revised and needs to be completely reviewed. Major changes include (1) the integration of major command (MAJCOM) level guidance into five separate volumes in an effort to bridge policy gaps across the Air FORCE , (2) official hyperlinks have been updated and renewed, (3) oversight and distribution of numerous MAJCOM levels of authority are now assigned to Air FORCE Installation and Mission Support Center (AFIMSC), (4) ANG-applicable notes have been added or deleted throughout, (5) AFIMSC Air Transportation Functional Manager is primary office for all formal training course line numbers to include Parachute Rigger Course Phase I, (6) flight documentation package requirements have been identified, (7)

5 Additional specifications for passenger identity screening requirements added, (8) the term small air terminal is now obsolete and all non-aerial port air transportation operations are now referred to as air transportation function (ATF), (9) removal of form images as attachments due to form availability via Air FORCE e-Publishing. Chapter 1 ROLES AND RESPONSIBILITIES 14 Deputy Chief of Staff for Logistics, Engineering and FORCE Protection (AF/A4): .. 14 Air Mobility Command (AMC) Air Transportation Division (AMC/A4T): .. 14 Major Command Commanders: .. 14 Air FORCE Installation and Mission Support Center: .. 14 Chapter 2 PASSENGER AND FLEET OPERATIONS 15 Section 2A Passenger Operations 15 Overview.. 15 Safety.. 15 Training Requirements.

6 17 Passenger Terminal and Facility Requirements.. 17 Information Disseminated within Terminal.. 20 Information Disseminated to the Public and Authorized Individuals.. 20 AFI24-605V2 2 JULY 2020 3 Release of Traffic Records to Public.. 20 Passenger Terminal Website (Managed by Public Affairs).. 20 Unruly Passengers.. 21 Denying Aircraft Boarding.. 21 Passenger Ineligible List.. 21 Passenger Management: Passenger Service Agent (PSA) Responsibilities.. 22 Passenger Show and Check-in Times.. 22 Booking Control.. 23 Space-Required Passenger Sign-Up.. 23 Port Booking Passengers.. 23 Passenger Customer Identification Code (CIC).. 24 Special Account Handling (SAH) Procedures.. 24 AMC Mobility Mission Observer (MMO).. 24 Mission Essential Personnel (MEP).

7 25 Phoenix Raven (PR) Program.. 25 Inactive Duty Training (IDT).. 25 Table IDT Non-billable CICs.. 26 Opportune Airlift.. 26 Displacing Revenue Cargo for Space-R Passengers.. 26 Space-A Sign-up.. 26 Liberty (Pass).. 27 In-person Sign-up.. 27 Remote Sign-up.. 28 Basis for Determining Date and Time of Sign-up.. 28 Space-Available Standby Register.. 28 Expired Leave Authorization.. 28 Unaccompanied Minors.. 28 Mark Present.. 28 Space-Available Roll 29 4 AFI24-605V2 2 JULY 2020 Space-Available Upgrade.. 29 Unique Mission Briefing.. 29 Seat Refusal.. 29 Virtual Roll Call (VRC).. 30 Passenger Check-in.. 30 Checked Baggage Processing.. 31 Data Collection Requirements at Check-in.. 31 Group Travel.. 31 Weights.

8 32 Meals.. 32 Overpacked In-flight Meal Service for Transportation Working Capital Fund (TWCF) Channel Missions.. 34 Overpacked In-flight Meal Service for Special Assignment Airlift Mission (SAAM)/Exercise Missions.. 36 In-flight Meal Schedule, Complimentary Snack and Beverage Service.. 36 In-flight Meal and Snack Meal Charges.. 36 Table Meal Charge by Traveler Type.. 37 Meal Refunds.. 37 Seat Assignment Policy.. 37 Emergency Exit Seats.. 37 Boarding Pass.. 37 Dispatch.. 37 Flight Close-out.. 38 Special Category Passengers.. 39 Travel Aboard Foreign Aircraft.. 39 Unique Passengers.. 40 Passenger Screening.. 40 Carry-on Baggage Screening.. 42 Arrival and Departure Operations.. 42 AFI24-605V2 2 JULY 2020 5 Customs Documentation on Organic Aircraft.

9 43 Arrival Services.. 43 Manifesting Procedures.. 43 Pre-manifest.. 44 Manifest Closeout.. 44 Boarding Manifest.. 44 Final Manifest.. 44 Missing Manifests.. 44 Passenger Processing Manual Procedures.. 44 Manifesting Classified Missions and Prohibited Information.. 45 Contingency Manifesting.. 45 Space-Available Passenger Removal.. 45 Rotating Passengers.. 45 Questionable Travel.. 46 Erroneously Manifested Passengers.. 46 Connecting, Remain Over Night (RON) and Delayed Passengers.. 46 Delayed, Overflown, or Diverted Flights.. 46 Aircraft Abort.. 47 Delayed Flight Self-Removal.. 47 Support for Service Members on Delayed TWCF Aircraft.. 47 Funds Management, Change Fund Custodian.. 48 Operating Funds.. 48 Cash Collection Voucher.

10 48 Accounting.. 48 Non-Billable CIC.. 48 OSA CIC Requirements.. 48 Contractor Travel.. 48 Special Account Handling (SAH).. 48 6 AFI24-605V2 2 JULY 2020 CICs Related to Cooperative Military Airlift Agreements, Acquisition and Cross-Serving Agreement With Implementing Arrangement.. 49 Table Cooperative Military Airlift Agreements, Acquisition and Cross-Serving Agreement and Implementing Arrangement CICs.. 49 Payments for Travel.. 49 Accounting Procedures.. 49 Overages.. 49 Shortages.. 49 Reoccurring Discrepancies.. 49 Credit Card Payments.. 50 Cash Policy.. 50 Cash Drawer Storage.. 50 Tamper Resistant 50 Deposits.. 50 TWCF Cash Collection Procedures.. 51 Travel Related Fees.. 51 Personal Checks.. 51 Dishonored Checks.