Cisco WebEx Training Center User Guide

1 Cisco WebEx Training Center User Guide Copyright 1997 2012 Cisco and/or its affiliates. All rights reserved. WebEx , Cisco , Cisco WebEx , the Cisco logo, and the Cisco WebEx logo are trademarks or registered trademarks of Cisco and/or its affiliated entities in the United States and other countries. Third-party trademarks are the property of their respective owners. Government End User Purchasers. The Documentation and related Services qualify as "commercial items," as that term is defined at Federal Acquisition Regulation ("FAR") (48 ) Consistent with FAR and DoD FAR.

2 Supp. through , and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which the Agreement may be incorporated, Customer may provide to Government end user or, if the Agreement is direct, Government end user will acquire, the Services and Documentation with only those rights set forth in the Agreement. Use of either the Services or Documentation or both constitutes agreement by the Government that the Services and Documentation are commercial items and constitutes acceptance of the rights and restrictions herein.

3 Last updated: 082312. Table of Contents Chapter 1 Setting up and Preparing for a Training Session .. 1. Setting up Training Center .. 1. System requirements for Training Center for Windows .. 2. Setting up Training Center for Windows .. 2. Preparing for a Training 3. Checking your system for UCF Compatibility .. 3. About WebEx Connect .. 4. About sharing a remote 4. Chapter 2 Joining a Training Session .. 7. About Joining a Training Session .. 7. Registering for a Training Session .. 8. Registering for a Training Session from an Invitation Email Message.

4 9. Registering for a Training Session from the Live Sessions Page .. 9. Adding a scheduled Training session to your calendar program .. 11. Downloading Course Material Before the Training Session .. 12. Joining a Listed Training 14. Joining a Listed Training Session from an Email Message .. 14. Joining a Listed Training Session from the Live Sessions Page .. 15. i Joining an Unlisted Training Session .. 16. Joining an Unlisted Training Session from an Email Message .. 16. Joining an Unlisted Training Session from Your Training Center Web Site .. 16. Joining an in-process Training session.

5 17. Joining an in-process Training session from an email message .. 17. Joining an in-process Training session from an instant message .. 18. Joining an in-process Training session from a text message (SMS).. 18. Obtaining Information About a Scheduled Training Session .. 19. Finding a Training Session .. 20. About Using the Live Sessions Page .. 21. Searching for a Training Session .. 21. Sorting the Live Sessions Page .. 22. Refreshing the Live Sessions Page .. 23. Selecting a Time Zone on the Live Sessions 23. Chapter 3 Using the Calendar .. 25. About the Training session calendar.

6 25. Viewing the Training session calendar .. 26. Selecting a date on the Training session calendar .. 27. Searching for a Training session on the Training session 29. Sorting the Training session calendar .. 29. Refreshing the Training session calendar .. 30. Selecting a language and time zone on the Training session calendar .. 30. ii About the Today view .. 31. About the Upcoming view .. 34. About the Daily view .. 36. About the Weekly view .. 38. About the Monthly view .. 40. About the Search Results 41. Chapter 4 Setting up and Scheduling a Training Session.

7 45. About scheduling a Training session .. 46. Choosing a level of security for a Training session .. 46. Setting up a scheduled Training session .. 47. Setting up session and access information .. 51. Setting up a topic name and password .. 51. About listed and unlisted Training sessions .. 52. Specifying whether a Training session is listed or unlisted .. 53. Supporting over 500 attendees .. 53. Deleting sessions automatically .. 54. Copying session information from another session .. 54. Specifying tracking codes for a scheduled 55. Setting up E-commerce (fee or pay-per-use Training ).

8 56. About E-commerce for Training Center .. 56. Setting up fee-based Training .. 56. About using coupons .. 57. iii Setting up pay-per-use Training .. 57. Specifying audio conferencing options .. 58. Setting up an audio conference for a scheduled session .. 58. Setting up a VoIP-only audio conference for a scheduled Training session .. 60. System requirements for Integrated VoIP .. 61. Specifying date and time options .. 61. About scheduling a Training session time, occurrence, and duration .. 62. About the Date and Time options .. 62. Scheduling a Training session time, occurrence, and duration.

9 66. Setting up Hands-on Lab .. 68. About Hands-on Lab .. 68. About the Hands-on Lab page .. 68. Reserving computers for Hands-on Lab .. 69. Viewing the Hands-on Lab schedule .. 70. Specifying registration options .. 70. About requiring registration for a scheduled Training session .. 71. Requiring registration for a scheduled Training session .. 72. About customizing a registration 73. Customizing a registration form .. 75. Inviting attendees and presenters .. 77. About inviting attendees and presenters to a scheduled Training session .. 77. Inviting attendees to a scheduled Training 78.

10 Iv Inviting a new attendee to a scheduled Training session .. 79. Inviting presenters to a scheduled Training session .. 80. Inviting a new presenter to a scheduled Training session .. 80. Inviting contacts in your address book to a scheduled Training session .. 82. Specifying Training session options .. 83. Specifying options available to participants during a Training 84. Specifying security options for a Training session .. 85. Allowing attendees to share UCF media files .. 86. Specifying a destination Web page after the session ends .. 86. Creating a message or greeting for a scheduled Training session.