Common Phone Tasks Softkeys - Cisco

1 Common Phone Tasks Softkeys Place a call Go off-hook before or after All Calls Lists all missed, placed, and received dialing a number . calls. Redial a number Press Redial. Answer Answer a call. Switch to handset Pick up the handset. Apply Confirm a ringtone selection. QUICK REFERENCE. during a call Call Initiate a call. Switch to speaker or Press or , then Callback Receive notification when a busy headset during a call hang up the handset. extension becomes available. Mute and un-mute a Press . Cancel Cancel an action or exit a screen call without applying changes. View call history Press > Call Clear Clear all values. History. Delete Delete an entry from Call History. Hold and resume a call Press , to hold a call Del Call Delete a call from Call History. and press it again to resume Details Opens the Details for a multiparty the held call.

2 Call in the Missed, Placed, and Transfer a call to new Press , enter the Cisco IP Phone 7821, 7841, Received Call records. number number , then press it again. and 7861 for Cisco Unified Dial Dial a selected number . Place an intercom . call Press the Intercom button, then enter a number if Communications Manager Divert Send or redirect a call to voicemail or necessary. Speak after you (SIP) to a predetermined Phone number . hear the tone. Edit Modify a name or email address. EditDial Modify a number . Start a standard Press , dial the Softkeys conference call participant, then press it Exit Return to the previous screen. again. Phone Screen Icons Fwd Setup/cancel call forwarding. Silence the ring for an Press the Volume button Buttons All/Fwd incoming call down once. Common Phone Tasks OFF. GPickup Answer a call that is ringing in another group or on another line.

3 Log Out Sign out of Personal Directory. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or Meet Me Host a Meet Me conference call. its affiliates in the and other countries. To view a list of Cisco trademarks, go to this URL: Third-party trademarks mentioned are Missed Open the record of missed calls. the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R). More Display additional Softkeys . 2013 Cisco Systems, Inc. All rights reserved. OL-20187-01 . New Call Make a new call. Phone Screen Icons Buttons OK Confirm a selection. Off-hook Applications OPickup Answer a call that is ringing in an associated group. On-hook Contacts Park Store a call. Messages Play Play ringtone. Connected call Transfer PickUp Answer a call that is ringing on Incoming call another Phone in your group.

4 Hold/Resume Redial Redial the most recently dialed Missed call Conference number . Remove Remove a conference participant or Received call Volume an entry. Placed call Save Save the chosen settings. Search Search for a directory listing. Call on hold/resume call Select Select the highlighted option. Set Set a ringtone. Feature Icons Speakerphone (If available on your Phone ) Mute Submit Enter user information. Message waiting Swap Toggle between two existing calls. Headset Update Update an entry in Personal Shared line in use Select button Directory. >> Move through entered characters. Speed dial line For the Cisco IP Phone Quick Start Guides, go to Backspace to delete characters. this URL: Line Status indicator monitored line is in-use Back. Line Status indicator monitored line is idle Line Status indicator monitored line is ringing Line Status indicator-monitored line is in do not disturb (DND).