Common Phone Tasks Softkeys - Cisco

1 Common Phone Tasks Softkeys Place a call Go off-hook before or after All Calls Lists all missed, placed, and received dialing a number. calls. Redial a number Press Redial. Answer Answer a call. Switch to handset Pick up the handset. Apply Confirm a ringtone selection. QUICK REFERENCE. during a call Call Initiate a call. Switch to speaker or Press or , then Callback Receive notification when a busy headset during a call hang up the handset. extension becomes available. Mute and un-mute a Press . Cancel Cancel an action or exit a screen call without applying changes. View call history Press > Call Clear Clear all values. History. Delete Delete an entry from Call History. Hold and resume a call Press , to hold a call Del Call Delete a call from Call History.

2 And press it again to resume Details Opens the Details for a multiparty the held call. call in the Missed, Placed, and Transfer a call to new Press , enter the Cisco IP Phone 7821, 7841, Received Call records. number number, then press it again. and 7861 for Cisco unified Dial Dial a selected number. Place an intercom . call Press the Intercom button, then enter a number if Communications Manager Divert Send or redirect a call to voicemail or necessary. Speak after you (SIP) to a predetermined Phone number. hear the tone. Edit Modify a name or email address. EditDial Modify a number. Start a standard Press , dial the Softkeys conference call participant, then press it Exit Return to the previous screen. again. Phone Screen Icons Fwd Setup/cancel call forwarding.

3 Silence the ring for an Press the Volume button Buttons All/Fwd incoming call down once. Common Phone Tasks OFF. GPickup Answer a call that is ringing in another group or on another line. Log Out Sign out of Personal Directory. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or Meet Me Host a Meet Me conference call. its affiliates in the and other countries. To view a list of Cisco trademarks, go to this URL: Third-party trademarks mentioned are Missed Open the record of missed calls. the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R). More Display additional Softkeys . 2013 Cisco Systems, Inc. All rights reserved. OL-20187-01.

4 New Call Make a new call. Phone Screen Icons Buttons OK Confirm a selection. Off-hook Applications OPickup Answer a call that is ringing in an associated group. On-hook Contacts Park Store a call. Messages Play Play ringtone. Connected call Transfer PickUp Answer a call that is ringing on Incoming call another Phone in your group. Hold/Resume Redial Redial the most recently dialed Missed call Conference number. Remove Remove a conference participant or Received call Volume an entry. Placed call Save Save the chosen settings. Search Search for a directory listing. Call on hold/resume call Select Select the highlighted option. Set Set a ringtone. Feature Icons Speakerphone (If available on your Phone ) Mute Submit Enter user information. Message waiting Swap Toggle between two existing calls.

5 Headset Update Update an entry in Personal Shared line in use Select button Directory. >> Move through entered characters. Speed dial line For the Cisco IP Phone Quick Start Guides, go to Backspace to delete characters. this URL: Line Status indicator monitored line is in-use Back. Line Status indicator monitored line is idle Line Status indicator monitored line is ringing Line Status indicator-monitored line is in do not disturb (DND).