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1 Buyer s Guide 1 HomeHow to conduct a strategic review of your mobile policymobile device management Has developed f r o m tac t i c a l concerns about devices , but cios need a more in-deptH overview of tHe corporate fleetapple squasHes blackberry as brent borougH deploys ipadslondon borougH of brent switcHes suppliers to provide staff witH up to 3,000 ipads and ipHones, pHasing out blackberry smartpHonessHore up your organisation s fleet witH tHe rigHt mdmtHere are many mobile device management products, but approacHes vary find out How to cHoose tHe rigHt one for your businessComputer Weekly buyer s GuideThinksTockThe trend for consumerisation and employees using their own devices for work comes as concerns over data security mount.

2 In this 11-page buyer s Guide , Computer Weekly examines how to formulate a strategic policy for mobile device management (MDM) with a look at how the London Borough of Brent is migrating to a fleet of iPads and iPhones, and how to choose the right MDM approach and product portfolio for your organisation, staff and mobile devicesThese articles were originally published in the Computer Weekly ezineComputer Weekly buyer s Guide to mobile device buyer s Guide 2 HomeHow to conduct a strategic review of your mobile policymobile device management Has developed f r o m tac t i c a l concerns about devices .

3 But cios need a more in-deptH overview of tHe corporate fleetapple squasHes blackberry as brent borougH deploys ipadslondon borougH of brent switcHes suppliers to provide staff witH up to 3,000 ipads and ipHones, pHasing out blackberry smartpHonessHore up your organisation s fleet witH tHe rigHt mdmtHere are many mobile device management products, but approacHes vary find out How to cHoose tHe rigHt one for your businessComputer Weekly buyer s GuideAfew short years ago, managing mobile devices was a relatively straightforward task of applying control to a number of corporate laptops allocated to relatively trusted individuals.

4 True, the devices were only intermittently connected, but otherwise the challenge operated within tightly defined , a diversity of platforms, a wide spectrum of users and employees increasingly bringing their own device in preference or as an alternative to a corporate offering means the challenge has escalated significantly. The only good news is that with the widespread avail-ability of high-speed wireless connectivity cellular and Wi-Fi the chances are that mobile devices will most often be are altogether more complex, but the debate has moved up the organisation to a strategic level.

5 There are issues caused by users having a choice and participating in bring your own device (BYoD) programmes, as well as the legacy considerations of desktop systems and laptops. in addition to the hardware, there are applications, content, mobile connectivity expenses and even user behaviour to in this environment, is it still right to talk about enterprise mobile device management (MDM)? Yes, this is only the first step along the way, but it is an important state of MDM and IT strategyThere are a number of tools which, over a few years, have been able to deliver the basic MDM secure functionality that many were first introduced to with the BlackBerry Enterprise server (BEs).

6 For example, the capability to set secure access passcodes and enable remote lock and wipe is now extended to all of the other mobile device platforms. Long-term players in the mobile market such as Mformation, the iAnywhere subsidiary of sybase now sAP and Good Technology (the latter two in their current shape due to a number of significant acquisitions and mergers as the mobile industry matured) have this at their core. More recent entrants such as Airwatch, mobile iron, Zenprise and Fiberlink ThinksTock About to Buy Guide : mobile Device management Software Enterprise mobile device management software guideHow to conduct a strategic review of your mobile policyBuyer s guideMobile device managementMobile device management has largely developed in response to tactical concerns about devices , but while a number of MDM tools have come to market CIOs need to take a more in-depth overview of the corporate fleet.

7 Says Rob buyer s Guide 3 HomeHow to conduct a strategic review of your mobile policymobile device management Has developed f r o m tac t i c a l concerns about devices , but cios need a more in-deptH overview of tHe corporate fleetapple squasHes blackberry as brent borougH deploys ipadslondon borougH of brent switcHes suppliers to provide staff witH up to 3,000 ipads and ipHones, pHasing out blackberry smartpHonessHore up your organisation s fleet witH tHe rigHt mdmtHere are many mobile device management products, but approacHes vary find out How to cHoose tHe rigHt one for your businessComputer Weekly buyer s Guidehave moved rapidly to become significant providers of core MDM functionality most organisations that have some form of basic usage security controls, the next step is to look at the overall lifecycle of mobile devices and ensure it fits with the wider strategy for iT deployment.

8 After all, while mobile devices may cause more problems than in-office desktops and increase the management burden, they might still be regarded as part of the total iT estate. suppliers that offer a single pane of glass that encompasses desktops, laptops, tablets and smartphones for example, Fiberlink and kaseya will appeal to compa-nies that still have a very mixed management challenges facing mobilityLifecycle management is not only about dealing with configuration, settings and activation; it needs to run right to the end of use, with asset-tracking, replacement, upgrade, decom-missioning and disposal.

9 If an employee breaks a device, loses it or is fired, there need to be procedures to ensure the process is simple and easily repeatable, but also securely deals with the assets. While much of this should be automated especially during commissioning with self-service, portals and corporate app stores the increasing prevalence of employee-owned devices used for enterprise access makes this fraught with difficulties. MDM tools should be able to set a variety of policies and controls and interface well to hR processes and challenge for those managing increasingly larger mobile fleets of devices some of which will be the employees own - is to look beyond the basics to a broader set of functionality requirements, some of which may be met by features from the dedicated MDM pro-viders, or perhaps other specialisms from other sectors.

10 Either way, these wider requirements bring in the need to evaluate many more suppliers, each of which can legitimately claim to be part of the mobile device management aspect that has emerged as a result is the need for mobile application management (MAM). This tries to sidestep the issue of BYoD versus corporate deployment and shifts the focus from the devices to the user by constraining what applications are made available to the individual and what they are permitted to do. The approach is to treat every device as insecure and to distribute and manage the applications required for enterprise usage on a set of supported many MDM suppliers would say they offer some form of MAM, it is central to the message of companies such as Airwatch and Fiberlink and has encouraged new entrants such as Apperian.