Dear New Customer - Burrtec

1 Dear New Customer : welcome to the City of Fontana s and Burrtec s Solid Waste and Recyclables automated residential curbside collection program! Burrtec is your waste hauler for your community. We look forward to providing you the highest quality of solid waste and recycling collection days can be be found on the City s website. Visit to find your collection day. Please refer to the enclosed brochure and newsletter for service summary and Customer service information. Burrtec is a family owned and operated solid waste collection and recyclables processing company servicing communities throughout San Bernardino County.

2 We pride ourselves on our commitment to Customer service and to providing the very best in solid waste collection to the communities we you have any questions or concerns, please contact us at (909) 822-9739, Monday through Friday from 8 am to 5 , Burrtec Waste Industries9820 Cherry Avenue Fontana, CA 92335 (909) 822-9739 ProgramsPlease refer to the attached brochure for more Service EditionSponsored by the City of Fontanaand Burrtec Waste IndustriesContact InformationBurrtec Waste Industries 9820 Cherry Avenue Fontana, CA 92335 Customer Service (909) 822-9739 Hours of Operation Monday - Friday 8:00 am to 5:00 Burrtec NEWS Waste and Recycling NewsletterCollection DayCustomers collection days can be be found on the City s website.

3 Visit to find your collection day. Please place trash and recycling barrels out on the curb on your regular collection day. Memorial Day New Year s Day Thanksgiving Day Holiday ScheduleWhen the holiday falls on a weekday, collections for the remainder of the week will be delayed by one day. There is no service interruption or delay when the holiday falls on a Saturday or service on these observed holidays. Christmas Day Independence Day Labor DayBurrtec is honored to be a part of the City of Fontana! Four times a year, a newsletter will be included with your bill that includes updates on programs, recycling tips, and other important information.

4 Look for your newsletter for program updates!Newsletters Coming! Environmentally SpeakingWaste and Recycling NewsletterJanuary 2018 Sponsored by the City of Fontana and Burrtec Waste IndustriesCity of Fontana Contact NumbersUsed Oil Collection(909) 350-6789 City Parks(909) 428-7275 Graffiti Removal(909) 350-GONEP otholes(909) 350-6760 Illegal Dumping Hotline(909) 428-DUMPB urrtec Waste IndustriesHours of OperationMonday - Friday, 8:00 to 5:00 Customer Service(909) 822-9739 Automated Payment Service(866) City of Fontana Public Work s Environmental Division offers a free program that allows residents to recycle their used motor oil and filters without leaving the comfort of their homes.

5 All you have to do is call (909) 350-6789 or submit an online request form and you re on your way to protecting our Curbside Used Oil and Filter Recycling Program allows residents to recycle their motor oil up to 10 gallons per pick-up and filters without leaving their homes. The benefits of properly recycling used motor oil ensures that it won t be poured onto the ground or into storm drains and tossed into the trash can, which can contaminate and polute the soil, groundwater and our water. Taking this simple step will protect our participate, simply do the following:1. Call (909) 350-6789 and make an appointment for a collection, or complete the online form at On your phone message include your name, address, and phone number.

6 You will be able to obtain a free oil recycling container and filter bucket from the Leave the city provided container of oil near the front door or garage of your house the day of the collection. Do not leave at Do not mix with any other fluids, solvents ( gasoline, antifreeze, brake fluids, part cleaners, etc.) paint, water, dirt or debris of any kind. It must be clean used motor oil only, if it is to be Residential Pick Up of Used Oil and Filters Memorial Day New Year s Day Thanksgiving Day Holiday S cheduleWhen the holiday falls on a weekday, collections for the remainder of the week will be delayed by one day.

7 There is no service interruption or delay when the holiday falls on a Saturday or Sunday. Christmas Day Independence Day Labor DayF22 Windy Day AdvisoryWeather conditions cause problems with the collection of trash and recyclables. Containers frequently tip over, causing spillage and materials to get strewn throughout streets and neighborhoods. In an effort to assist in the prevention of these situations, the following are suggestions: Bag and tie trash and/or recyclables before placing in barrels This will make clean-up efforts easier should the barrels blow over.

8 Avoid placing trash and/or recycling out on windy days If possible, do not set your trash or recyclables out for collection on windy days. Bag any excessive trash and recyclables that will not fit in your barrel and Burrtec will collect all accumulated bags along with your containers on your next scheduled collection you for your assistance in keeping your neighborhoods clean. Additional Barrels Christmas Trees Large or Bulky Items Pull-Out Service Rent-a-Bin Residential ServiceRecycling List Aerosol cans (must be completely empty) Aluminum cans Brochures Cardboard Cartons Cereal boxes (remove wax paper lining) Clothes hangers Computer paper Coupons Envelopes (includes plastic windows)

9 Glass bottles & jars Glass cosmetic bottles Junk mail Laundry bottles Ledger paper Magazines/catalogs Newspaper Paper Paper tubes Phone books Pizza boxes Plastic containers #1-#7 Plastic milk jugs Styrofoam Tin cans Tissue boxes Wrapping paper FNewResPkt2018 PLEASE DETACH ABOVE PORTION AND RETURN WITH PAYMENTINVOICEINDICATE AMOUNT PAID$ * Please note - to assure proper credit to your account, write your account number on your check SEND PAYMENT TO:ACCOUNT NUMBERTOTAL AMOUNT DUEBILLING DATETOTAL AMOUNT DUEBILLING DATEACCOUNT NUMBERMO DAYDESCRIPTIONCHARGESCREDITSBALANCE We ll Take Care Of It JUSTIN CASE12347 REFUSE WAYYOUR CITY, CA 92284 BURRTEC9820 CHERRY AVE.

10 FONTANA, CA 92335 FOR SERVICE AT:CASE, JUSTIN12347 REFUSE WAYYOUR CITY, CA 92284 PAYMENT IS DUE 01/01 FORWARDTRASH SERVICE BILLING INQUIRIES OR SERVICE,CALL (909) 822-9739 BURRTECPAYMENT PROCESSING BOX XXXXBUENA PARK, CA PERFSAMPLEWE OFFER A NUMBER OF PAYMENT OPTIONS: (1) ON-LINE BILL PAY, (2) AUTOMATIC PAYMENT, (3) TELEPHONE PAYMENTS, (4) MAIL PAYMENT AND (5) DROP OFF PAYMENT AT OUR LOCAL OFFERS LARGE AND SMALL CONTAINERS FOR RESIDENTIAL CLEAN-UP AND SPECIAL PROJECTS RENTAL INCLUDES DELIVERY AND REMOVAL. ALL MATERIAL CAN BE PLACED INTO THE CONTAINER WITH THE EXCEPTION OF HAZARDOUS WASTE, TIRES OR LARGE AMOUNTS OF DIRT, ROCK, AND CEMENT.