Expertise Specialization Relationships - Key Risk

1 To Key Risk. We look forward to working together to deliver better outcomes in workers compensation. Our mission is to enrich each client s risk management strategies by creating and executing comprehensive solutions proven to protect people, support business and exceed expectations. Key Risk claim professionals and risk management specialists offer your organization the benefit of efficient claim handling and jurisdictional Risk provides risk management, claims and managed care services to workers compensation policies written on behalf of member insurance companies of W.

2 R. Berkley Corporation, rated A+ (Superior) Financial Size Category XV by Best Company. Important claim reporting information is available from our website at For more information about your workers compensation program from Key Risk, please contact your independent insurance agent or call us directly at you for the opportunity to support your organization s workers compensation ManagementTMEssentialsOnline Claim Access & Reporting Outcome-Based Managed Care & Bill ReviewDedicated Local Team Focused on Workers CompensationFinancial StrengthRated A+ (Superior) Best Company, ManagementExpertiseSpecialization inClaim ManagementWORKING TOGETHER.

3 DELIVERING BETTER OUTCOMES. Better Outcomes In Workers CompensationWorking TogetherAs a policyholder you are provided access to a variety of services and resources to help manage your overall workers compensation program:Every Client Deserves Personal AttentionThe prevention of workplace injury and illness ultimately reduces the overall workers compensation costs for an employer. Focused on collaboration and producing measurable outcomes, we work with employers to reduce workers compensation exposures, establish integrated action plans and develop effective transitional duty programs.

4 Essentials , Key Risk s innovative approach to risk management, provides dedicated risk management services to your business - small, medium or large. Policyholders are provided automatic access to a variety of safety and risk management resources, including: Essentials Online VideosWritten Safety Programs & Presentation MaterialsSafetyConnectionsWebinarsOnline access and 24-hour claim reporting Employers can report claims through our 24-hour client call center, by fax, by email or online via MasterKey Connects , a state-of-the-art risk management information platform.

5 MasterKey Connects, provides your organization online access to real time claim information. You can setautomatic alerts, and generate reports specific to the needs of your organization. Information on setting up a MasterKey Connects account is available from our website. Dedicated Claim ServicesOur claim professionals work together with injured workers, medical providers and employers to develop effective strategy for each injured claims professionals offer efficient claim handling with a focus on jurisdictional and industry-specific Network of Medical & Pharmacy Providers CompCareLX is our layered network of medical providers developed to ensure employees receive the best care possible when an injury occurs.

6 A custom panel of providers is provided to each employer. Our pharmacy benefits management program assists injured workers in receiving prescriptions quickly, with no out-of-pocket expense. Key Risk s pharmacy benefits management Instant Access Card should be utilized for all injury related prescriptions. In the event of injury please complete and provide each injured employee with a copy of the Instant Access Card. An electronic version of the Instant Access Card and a list of network pharmacies by zip code are available from Management Nurse case managers are available to collaborate with the medical provider, employer and claim professional to ensure a successful return to work for the injured Medical Bill ReviewSophisticated rules-based system combined with the Expertise of our trained medical bill review team offers employers reduced medical costs in the event there is a workplace accident.

7 Transitional DutyWorking together with injured employees, medical providers and employers to identify transitional duty opportunities, we are committed to helping injured workers return to work as soon as medically of ServicesClaims ManagementTMEssentialsEssentials , Key Risk s innovative approach to risk management, provides dedicated risk management services to your business - small, medium or a focus on jurisdictional and industry Expertise , our risk management services team truly understands the challenges and opportunities employers face. Our approach allows us to optimize opportunities, provide quicker responses, and enhance client service.

8 The prevention of workplace injury and illness ultimately reduces the overall workers compensation costs for an employer. Focused on collaboration and producing measurable outcomes, we work with employers to reduce their workers compensation exposures, establish integrated action plans and develop effective transitional duty programs. Results include a safer workplace, fewer injuries and the overall improvement in an organization s experience modification factor - a primary component used in calculating workers compensation employers, increased frequency of claims indicates increased potential for a large loss.

9 Our risk management team works with employers to develop an integrated approach to safety focused on improving production and reducing the frequency of claims. Offering both standard resources as well as custom-tailored solutions, our outcome-focused safety programs include benchmarks such as the incidence rate of claims within a specific industry in addition to practical steps to surpass those MasterKey Connects , a state-of-the-art risk management information platform, our clients have online access to real time claim information.

10 Employers can generate reports specific to their Workers Compensation Essentials to Your Business - Small, Medium or ManagementTMEssentialsRisk Management & Safety ResourcesPolicyholders are provided automatic access to a variety of risk management resources: Dedicated Risk Management ServicesEssentials Online Videos Written Safety Programs and Presentation MaterialsSafetyConnectionsTraining MaterialsKeyCares Quarterly Wellness Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by Best Company and A+ (Strong), by S&P.