FACTORS THAT INFLUENCE THE EFFECTIVENESS OF ... - EA …
measures in the form of the balanced scorecard and the organisational factors that can be used to evaluate the PMS effectiveness (Tung et al., 2011; Baird et al., 2012; Ratnawat et al., 2013). As mentioned earlier, this paper aims at examining the factors that influence the effectiveness of PMS and will incorporate work used by Tung et al.
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