Function Sabre Amadeus - ATA Travel Consortium

1 Function Sabre Amadeus SIGN IN/OUT. HE SINE. SIGN IN TO ALL WORK AREAS SI*(sign) JI*(sign). SIGN IN TO PRACTICE TRAINING SI6 JJ*(sign). CHANGE WORK AREAS B JMB. DISPLAY ALL WORK AREAS *S* JD. DISPLAY TERMINAL ID J JD. SIGN OUT OF ALL WORK AREAS SO* JO*. ENCODE/DECODE. HE DAC. DECODE CITY W/*MXP DAC MXP. ENCODE CITY W/-CCMILAN DAN MILAN. DECODE AIRLINE W/*IB DNA IB. ENCODE AIRLINE W/-ALIBERIA DNA IBERIA. DECODE HOTEL W/HL*HY DNH HY. ENCODE HOTEL W/-HLHYATT DNH HYATT. DECODE CAR W/CR*AL DNC AL. ENCODE CAR W/-CRALAMO DNC ALAMO. DECODE COUNTRY HCCC/JP DCJP. ENCODE COUNTRY HCCC/JAPAN DCJAPAN. AIRCRAFT STATISTICS W/EQ*747 DNE747. PNR NAME/PASSENGER TYPES. HE NM or HE NAME. ADULT -2 SMITH/A MR/B MRS NM2 SMITH/A MR/B MRS. CHILD -JONES/MARY MISS*CHD NM1 JONES/MARY MISS(C10). INFANT -SMITH/B MRS -I/SMITH/CHARLES NM1 SMITH/B MRS(INF/MARY/11 MAY08). DIFFERENT SURNAMES -SMITH/B MR -BROWN/L MRS NM1 SMITH/B MR1 BROWN/L MRS.

2 Training Services 1. December 2008. Function Sabre Amadeus PNR NAME/PASSENGER TYPES (cont.). UPDATE FIRST NAME ONLY JOAN MRS NU1/JOAN MRS or 1/JOAN MRS. UPDATE NAME BROWN/W MR NU1/1 BROWN/W MR or 1/1 BROWN/W MR. DELETE NAME -1 XE1. PNR PHONE/CONTACTS. HE AP or HE PHONE HE INV. AGENCY 9 JFK708-123-1234-A AP JFK 708 123-1234-A. HOME 9 JFK708-555-1234-H AP JFK 708 555-1234-H. BUSINESS 9 BOS617-555-2323-B AP BOS 617 555-2323-B. MEMO APX-ADVISED PENALTIES. EMAIL ADDRESS PE SEND EMAIL EM (end PNR and send email) INV-EMLA. FAX NUMBER 9 PDX503-555-4444-F APF-US5035554444. SEND FAX DIF INV-FAXA. CHANGE 92 503-555-1234-B 2/PDX 503 555-1234-B. DELETE 92 XE2. PNR - ticketing . HE TK. FUTURE 7 TAW15 APR/FREEFLOW TKTL15 APR/-FREEFLOW. FUTURE WITH QUEUE CATEGORY 7 TAW23 JUL55/ TKTL23 JUL/Q55. TICKETED 7T-A TKOK. CHANGE 7 TAW19 APR/ 5/TL19 APR. DELETE 7 8 XE8. AUTOMATIC CANCEL DOES NOT QUEUE 86P/22 FEB TKXL22 FEB. Training Services 2.

3 December 2008. Function Sabre Amadeus PNR - FORM OF PAYMENT. HE FP US. CASH 5-CASH FPCASH. CHECK 5-CHECK FPCHECK. CREDIT CARD 5-*AX378200000000000 12/09 FPCCAX378200000000000/1209. MANUAL APPROVAL CODE W FA/CCAX378200000000000 12/09*Z1234 FPCCAX378200000000000/1209/N1234. CHANGE FOP TO CREDIT CARD 59 -*AX378200000000000 12/09 9/CCAX378200000000000/1209. DELETE 59 XE9. FOR MCO LINE NUMBER 4 -- FPCCCA123456234563456723/1109/L4. PNR - COMMISSION. HE FM. PERCENTAGE FM9. DOLLAR AMOUNT COMMISSION CAP FM0 PERCENTAGE W/ COMMISSION CAP FM9 CHANGE COMMISSION 7/5. DELETE COMMISSION XE7. PNR - ADDRESSES. S HE AB OR HE AM. BILLING ADDRESS 5/TECH 5/123 MAIN ST 5/DALLAS TX 75201 ABTECH,123 MAIN ST, DALLAS TX 75201. MAILING/DELIVERY ADDRESS 5DL-DELIVER TO BBC AMDELIVER TO BBC. CHANGE 512 /NEW TEXT 12/NEW TEXT. DELETE 512 XE12. PNR OSI/SSR. HE OS HE SR. OSI 3 OSI DL VIP TRAVELER OSDL VIP TRAVELER. Training Services 3. December 2008.

4 Function Sabre Amadeus PNR OSI/SSR (cont.). SSR SRVGML/P1. SSR, SPECIFIC SEGMENT, PSGR SRWHCR/S4/P2. DELETE OSI OR SSR 312 XE12. PNR - REMARKS. HE REMARKS. GENERAL REMARK 5 ADVISED NEEDS PASSPORT RM ADVISED NEEDS PASSPORT. CONFIDENTIAL REMARK 5HR-25 PC OFF ALL CAR RENTALS RC 25 PC OFF ALL CAR RENTALS. CATEGORIZED REMARK 5C HILTON HONORS RMH/HILTON HONORS. CHANGE PNR REMARK 59 NEW INFO 9/NEW INFO. REMARK TO PRINT ON ITINERARY 5 THANK YOU FOR USING ABC Travel RII THANK YOU FOR USING ABC Travel . PRINT ON INV, SEG ASSOCIATED 5 S2 HTL GUARANTEED FOR LATE ARR RII HTL GUARANTEED FOR LATE ARR/S2. CHANGE OR CANCEL ITIN REMARK 59 XE9. CANNED REMARK RIP/M12,14. PNR - FREQUENT FLYER. HE FFN. BASIC FFCO12345678 FFNCO-12345678. NAME ASSOCIATE FFNAA-9236717/P2. FQTV # OTHER AIR SHARE AGREEMENT FFDL3243567/AF FFNDL-3243567,AF. DELETE FREQUENT FLYER NUMBER FF1 XE7. PNR - RECEIVED FROM. HE RF. RECEIVED FROM 6 BRENDA JONES RFBRENDA JONES.

5 CHANGE 6 BOB JONES RFBOB JONES. RELEASE PNR TO ANOTHER AGENT 6TA/B4T0 SUZIE SMITH RF Training Services 4. December 2008. Function Sabre Amadeus PNR - END. HE ET. END E ET. END AND REDISPLAY ER ER. END, UPDATE AND REDISPLAY EWR ERK. PNR - IGNORE. HE IG. IGNORE I IG. IGNORE AND REDISPLAY IR IR. PNR - DISPLAY. HE RT. REDISPLAY CURRENT PNR *A RT. BY NAME *-WILSON/BOB RT/WILSON/BOB. FROM NAME LIST *2 RT2. REDISPLAY NAME LIST RT0 (zero). BY RECORD LOCATOR *ABCEDF RTABCDEF. BY BRANCH AND NAME *-F6B1-WILSON/BOB RT/MIAAX2150-WILSON/BOB. DISPLAY AIRLINE RECORD LOCATORS RL. DISPLAY RECORD LOCATOR HISTORY RLH. DISPLAY PROFILE LOCATOR USED TO BUILD PNR RLP. PNR - CLAIM. HE RO. CLAIM PNR BY RECORD LOCATOR QUA/*ABC123 ROCOABC123. CLAIM BY FLIGHT AND NAME QUA/*UA51/12 MAY-ELLIOTT ROUA51/12 MAY-ELLIOTT. END CLAIM QUA/CLM ET. Training Services 5. December 2008. Function Sabre Amadeus PNR COPY. HE PNR COPY. COPY PNR ECAPD RRN.

6 COPY PSGR INFO ONLY ICPD RRP. COPY ITINERARY AND INCREASE TO 3 ICB3 RRI/3. COPY AND ATTACH TO ANOTHER PNR RRA. PNR DIVIDE/SPLIT. HE DIVIDE. STEP 1: DIVIDE NAME 2 D2 SP2. STEP 1, IF DIVIDING NAMES 2 AND 4 D2*4 SP2,4. STEP 2: RECEIVE SPLIT PNR 6 MARY JONES STEP 3: END AND FILE SPLIT F EF. STEP 4: RECEIVE SOURCE PNR 6 MARY JONES STEP 5: END TRANSACTION E ET. PNR HISTORY. HE HISTORY. PNR HISTORY *H RH. CAR HISTORY *HIC RHC. AIR HISTORY *HIA RHA. HOTEL HISTORY *HIH RHH. PNR - NON-HOMOGENEOUS. HE NHP. SELL FLIGHTS, PSGR ASSOCIATE SS1Y2/P2. ADD PSGR ASSOCIATION AFTER SALE 5/P2 (associate segment 5 to psgr 2). INCREASE NUMBER IN PARTY 5/4 (change segment 5 to 4 psgrs). END AND RETRIEVE RECORD ER. Training Services 6. December 2008. Function Sabre Amadeus PNR - NON-HOMOGENEOUS (cont.). RETRIEVE ASSOCIATED LIST OF PSGRS RTAXR. VIEW LIST OF AIR RECORD LOCATORS RL. RETRIEVE RECORD FOR PSGR 1 RT1. AVAILABILITY. HE AVAIL.

7 BASIC AVAILABILITY 123 OCTPDXOMA AD23 OCTPDXOMA. BY DEPARTURE TIME 123 OCTPDXOMA7A AD23 OCTPDXOMA7A. BY ARRIVAL TIME 123 OCTSEASFO/11A AA23 OCTSEASFO11A. BY AIRLINE 123 OCTPDXORD UA AD23 OCTPDXORD/AUA. BY DAY OF WEEK, ASSUMED CITY AD4/IAH (4 is Thursday). SEVEN DAY SEARCH AD/26 DECHNLSFO6A/AAA/CQ. SYSTEM TIMETABLE S23 FEBMIASXM/ES UA TD23 FEBMIASXM/AUA (includes connections). CHANGE TIMETABLE TO AVAILABILITY TCAD. RETURN AVAILABLILITY 1R ACR. AVAILABILITY - CHANGE/MODIFY. HE AVAIL. DISPLAY MORE 1* MD. CHANGE DEPARTURE TIME 1*5P AC5P. CHANGE DEPARTURE DATE 115 JAN AC15 JAN. CHANGE DEPARTURE CITY 1*DSEA ACSEA. CHANGE DEPARTURE AND ARRIVAL 1*SFOIAD ACSFOIAD. CHANGE AIRLINE PREFERENCE 1 CO,AA AC/ACO,AA. REDISPLAY ORIGINAL AVAILABILITY 1*OA MOAD. DISPLAY RETURN AVAILABILITY 1R18 JAN ACR18 JAN. Training Services 7. December 2008. Function Sabre Amadeus AVAILABILITY - DIRECT ACCESS. HE AVAIL. DIRECT LINK AVAILABILITY 119 MAYMIABGI BW 1 BWAD19 MAYMIABGI.

8 AVAILABILITY - DUAL CITY. HE AVAIL. DISPLAY OUTBOUND AND RETURN AD10 OCTSEAIAH*15 OCT. CHANGE OUTBOUND DATE AC11 OCT*. CHANGE RETURN DATE AC*18 OCT. FIRST CITY AVAIL TO SINGLE DISPLAY ACF. SECOND AVAIL TO SINGLE DISPLAY ACS. MORE OUTBOUND AVAILABILITY MDF. MORE RETURN AVAILABILITY MDS. AIR SELL. HE SELL. FROM AVAILABILITY: BASIC SELL 01Y1 SS1Y1. SELL CONNECTING SEGMENTS 02Q1* SS2Q1. MIXED CLASS SELL 01F1J2 SS1FJ2. WAITLIST 02Y1LL SS2Y1/PE. WAITLIST CONNECTION 01F1F2LL SS1F1/PE. LONG SELL (WITHOUT AVAILABILITY): BASIC SELL 0NW123Q18 DECORDNRTNN2 SSNW123Q18 DECORDNRT2. WAITLIST 0JL83Y15 OCTLAXNRTLL1 SSJL83Y15 OCTLAXNRTPE1. OPEN SEGMENT 0 DLOPENYMIAATLDS1 SODLYMIAATL. ARNK 0A (F4) key or SIARNK. INSERT AFTER AND SELL /2/01Y1 SS1Y1 (auto-arranges by city and date). SELL FROM DUAL CITY AVAILABILITY SS1Y1*11. Training Services 8. December 2008. Function Sabre Amadeus AIR SELL (cont.). ACCEPT WL CLEARANCE FOR SEG 3.

9 3HK 3/HK. ACCEPT ALL SCHED CHGS AT ONCE EWR ERK. MODIFY/CANCEL SEGMENTS. HE SEGMENT. REDUCE NUMBER IN PARTY ,2 3/2. REARRANGE AIR SEGMENTS /4/2 RS4,2. UPDATE SEGMENT STATUS .3HK 3/HK. CANCEL ENTIRE ITINERARY XI XI. CANCEL SEGMENT X2 XE2. CANCEL MULTIPLE SEGMENTS X3-5 XE3-5. CXL AND REBOOK SEGMENT DATE X1 0011 DEC SB11 DEC. CXL AND REBOOK SEG BY CLASS WC2F SBF2. CXL AND REBOOK ALL SEGS CLASS WCAF SBF. ADD RETENTION LINE 0 OTHAAGK1 MIA21 MAY-RETENTION LINE RU 1A HK1 MIA21 MAY/RETENTION LINE. CHANGE SEGMENT STATUS CODE .2HK 2/HK. REMOVE SEGMENT WITHOUT CANCEL .2XK DL2. PASSIVE SEGMENTS. HE SELL. PASSIVE SELL TO ISSUE TICKET. SHORT SELL FROM AVAILABILITY 02Y1BK*ABCDEF SS2Y1/PK/ABCDEF. LONG SELL FROM AVAILABILITY 0UA23Y11 NOVORDLAXGK2*ABCDEF SSUA23Y11 NOVORDLAXPK2/ABCDEF. FROM DUAL CITY AVAILABILITY SS1Y1/PK/ABCDEF*11/PK/ABCDEF. PASSIVE SELL CANNOT ISSUE TICKET 0UA23Y11 NOVORDLAXYK2*ABCDEF SSUA23Y11 NOVORDLAXGK2/ABCDEF.

10 Training Services 9. December 2008. Function Sabre Amadeus SEATS. HE SEATS. DISPLAY SEAT MAP 4G1* SM2. GENERIC WINDOW 4GA/W ST/W. GENERIC AISLE 4G2/A ST/A. ASSIGN BY SEGMENT NUMBER 4G3/A ST/A/S3. ASSIGN SPECIFIC SEAT 4G3/12C ST/12C/S3. SPECIFIC SEAT MULTIPLE PSGRS 4G2/8CD ST/8CD/S2. ASSIGN SEAT BY PSGR ASSOCIATION 4G3 ST/7A/S3/P1. DISPLAY ASSIGNED SEATS *B RTG. CANCEL ALL SEATS 4 GXALL SX. CANCEL SPECIFIC SEAT 4GX1 SX4 or XE15. FLIGHT/SERVICE INFORMATION. HE DO. FROM BOOKED AIR SEGMENT VI*3 DO3. FROM ALL BOOKED AIR SEGMENTS VI* DO2-8. BY SPECIFIC FLIGHT AND DATE 2UA123/23 AUG DOUA123/23 AUG. LIVE FLIFO 2UA123 1 UADO123. AIRCRAFT STATISTICS W/EQ*747 DNE747. FARE QUOTE DISPLAYS. HE FQD. BASIC FARE QUOTE FDSEAMIA FQDSEAMIA. BY DEPARTURE DATE FDPDXDFW12 MAR FQDPDXDFW/12 MAR. BY DEPARTURE AND RETURN DATES FDSFOSEA15 JUL R23 JUL FQDSFOSEA/15 JUL*23 JUL. BY DEPART/RETURN, SPECIFIC AIRLINES FASFOSEA15 JUL R23 JUL-UA,AA FQDSFOSEA/15 JUL*23 JUL/AUA,AA.