Worldspan to Amadeus Quick Reference

1 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusBASIC FUNCTIONSHELPHELP SINE INHE SINESIGN IN TO ALL AREASBSI$0001AA/GSJI*1234 ABCHANGE WORK AREASBBJMBDISPLAY ALL WORK AREASB$JDSIGN OUT OF ALL AREASBSO$JO*SCROLLINGMD, MU, MT, MBMD, MU, MT, MBPNR NAMEHELPHELP NAMEHE NM or HE NAMEADULT -SMITH/A MR/B MRSNM2 SMITH/A MR/B MRSCHILD -SMITH/MARY MISS*C10NM1 JONES/S MS(C10)INFANT -SMITH/B MRS*INFNM1 SMITH/B MRS(INF/CHARLES)CHANGE NAME -@BROWN/HMRNU1/1 BROWN/W MR or 1/1 BROWN/W MR DELETE NAME -1@XE1 PASSENGER TYPESHELPHELP CUSTOMIZEDHE PTC MILITARY -WILSON/B MR*MILNM1 WILSON/B MR(MIL)GOVERNMENT -CUTTER/FRANCES MS*GVTNM1 CUTTER/FRANCES MS(GOV)SENIOR CITIZEN -BARNES/G MR*SRCNM1 BARNES/G MR(YCD)REDISPLAY CURRENT PNRHELPHE RTREDISPLAY*RRTMay 2003 Page 1 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusPNR PHONEHELPHELP PHONEHE AP or HE PHONE / HE INVAGENCY9-BETTYAP HOME9*305 555-1234-HAP PDX 503 555-2222-HBUSINESS9*305 555-5411-BAP PDX 503 555-7777-BMEMOAPX-ADVISED EMAILINV-EMLAFAX5-FMF*4045551234 APF-US2125551234 SEND FAXINV-FAXACHANGE PHONE92@*503 555-5699-B2/PDX 503 555-6789-BDELETE PHONE92@XE2 CHANGE FAX or EMAIL52@40455598767/US7135551212 DELETE FAX OR EMAIL52@XE7 PNR ADDRESSHELPHELP 5-CD, HELP 5-CBHE AB HE AMBILLING ADDRESS5-CBIBM CORP#5-CBADDRESS#5-CBCTY ABIBM,12 SW 85TH, CITY OR 97777 MAILING/DELIVERY ADDRESS5-CDMS DOE#5-CD88 NW ST#5-CDCTYAMMS DOE, 88 NW, CITY OR 97777 CHANGE52@-CB 12 MAIN ST12/OUR PLACE.

2 67 LANE, CITY OR 97777 DELETE53@-CB/ALL or 53@-CD/ALL XE12 PNR FORM OF PAYMENTHELPHELP 5$HE FP USCASH5$CAFPCASHCHECK5$CKFPCHECKCREDIT CARD5$CCVI3333222244441111N0903 FPCCVI222211113333555/1103 MANUAL APPROVAL CODE5$CCAX37451132352803*Z123456 FPCCCA123456234563456723/1103/N123456 CHANGE5$@#9/CHECKDELETE5$@XE9 FOR MCO LINE NUMBER 45F$CCVI42179220122595N0202 FPCCCA123456234563456723/1103/L4 May 2003 Page 2 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusPNR TICKETING DATEHELPHELP 7 FIELDHE TKFUTURE7 TAW/00/05 NOV//FREEFLOWTKTL11 NOV/-FREEFLOWTICKETED7T/TKOKCHANGE7@TAW/ 01/26 FEB5/TL23 DECDELETE7@XE7 AUTOMATIC CANCEL DOES NOT QUEUETKXL22 FEB1700 PNR RECEIVED FROMHELPHELP 6 RECEIVEDHE RFRECEIVED FROM6 DEBBIERFBRENDA JONESCHANGE6@SANDYRFBOB

3 JONESRELEASE PNR TO ANOTHER AGENTRF MYRA/-0001 ABPNR END / REDISPLAYHELPHELP ETHE ETENDEETEND AND REDISPLAYEREREND, UPDATE AND REDISPLAYEWRERKIGNOREIIGIGNORE AND REDISPLAYIRIRPNR RETRIEVALHELPHELP * PNRHE RTBY NAME*-WILSON/BOBRT/WILSON/BOBFROM NAME LIST*2RT2BY RECORD LOCATOR*ABAZN4 RTABCDEFBY BRANCH AND NAME*T4S-GREENRT/MIA1S2150-JONESDISPLAY AIRLINE RECORD LOCATORS*DRRLDISPLAY RECORD LOCATOR HISTORYRLHDISPLAY PROFILE USED TO BUILD PNRRLP May 2003 Page 3 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusBASIC AVAILABILITYHELPHELP A BASICHE AVAILFLIGHT AVAILABILITYA12 DECPDXOMAAD12 DECPDXOMABY DEPARTURE TIMEA12 JUNDUBLHR9 AAD12 DECPDXOMA10 ABY ARRIVAL TIMEA12 DECMIALAX5P*ATAA12 DECSEASFO11 ABY AIRLINEA12 DECMIAEWR8A-USAD12 DECPDXORD/AUABY DAY OF THE WEEK, ASSUMED CITYAD4/IAH (4 is Thursday)

4 SEVEN DAY SEARCHAS#26 DECHNLSFO9A-AA*QAD/26 DECHNLSFO6A/AAA/CQSCHEDULE S26 DECMIASXMSD23 FEBMIASXM (includes connections) CHANGE TIMETABLE TO AVAILABILITYTCADCHANGE/MODIFY BASIC AVAILABILITYHELPHELP A CONTHE AVAILDISPLAY MOREADMDCHANGE DEPARTURE TIMEA2 PAC2 PCHANGE DEPARTURE DATEA15 JANAC15 JANCHANGE DEPARTURE CITYA@DSEAACSEACHANGE DEPARTURE AND ARRIVALA@SFOIADACSFOIADCHANGE AIRLINE PREFERENCEA-CO-AAAC/ACO,AAREDISPLAY ORIGINAL AVAILABILITYAOMOADDISPLAY RETURN AVAILABILITYA/R18 JANACR18 JANDIRECT LINK AVAILABILITYHELPHE AVAILDIRECT LINK AVAILABILITY @BA@A15 APRAMSLON17001 COAD26 OCTPDXSDFDUAL CITY AVAILABILITYHELPHE AVAILDISPLAY OUTBOUND AND RETURNAN10 OCTSEAIAH*15 OCTCHANGE OUTBOUND DATEAC11 OCT*CHANGE RETURN DATEAC*18 OCTFIRST CITY AVAIL TO SINGLE DISPLAYACFSECOND AVAIL TO SINGLE DISPLAYACSMay 2003 Page 4 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusDUAL CITY AVAILABILITY (cont.)

5 MORE OUTBOUND AVAILABILITYMDFMORE RETURN AVAILABILITYMDSSELLING AIRHELPHELP 0 AVAILHE SELLBASIC SELL01Y1SS1Y1 MIXED CLASS SELL01V1H2SS1VH1 LONG SELL FORMAT0NW123Q18 DECSEAMSPNN2 SSNW123Q18 DECSEAMSP2 WAITLIST FROM AVAILABILITY01Y1 LLSS2B1/PELONG SELL WAITLISTSSDL889L26 NOVSFOSLCPE1 SELL FROM DUAL CITY AVAILABILITYSS1Y1*11 SELL OPEN SEGMENT0 DLOPENY16 DECDENLAXPS1 SODLYORDLAXARNK0 ASIARNK or (F4) key ( APS only)INSERT AFTER/4S2RS2,4 INSERT AFTER AND SELL/4#0AS112Q23 OCTSFOSEANN1SS1Y3 (sorts automatically by date)REARRANGE SEGMENTS/4S2RS4,2 CANCEL SEGMENTX3XE3 CANCEL MULTIPLE SEGMENTSX3-5XE3-5 CANCEL AND REBOOK SEG DATEX3#0/22 NOVSB22 NOV3 CXL AND REBOOK SEG BY CLASSX2#0/FSBF2 CXL AND REBOOK ALL SEGS CLASSXA#0/FSBFCHANGE NUMBER IN PARTY3/2 (change segment 3 to 2 psgrs before ET)

6 ADD RETENTION LINETNZZMN1 MIS12 JAN/AN-RETENTION LINE RU 1A HK1 MIA12 JAN/RETENTION LINEACCEPT WL CLEARANCE FOR SEG ALL SCHED CHNGS AT ONCEEWRERKREMOVE SEGMENT WITHOUT 2003 Page 5 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusPASSIVE BOOKING SEGMENTHELPHELP 0HE SELLSEGMENT FOR TICKETING0AS112Q23 OCTSFOSEAHK1-ASJJSSAS112Q23 OCTSFOSEAHK2/ABC123 PASSIVE SELL CANNOT TICKET0AS112Q23 OCTSFOSEAMK1-ASJJSSUA987V12 DECPDXDENPK2/ABC123 PASSIVE SHORT SELL FROM AVAILABILITY 01Y1@MKSS1Y1/PK/ABCDEFPASSIVE SHORT SELL DUAL CITY PAIRSS1Y1/PK/ABCDEF*11/PK/ABCDEFFREQUENT FLYERHELPHELP FQTVHE FFNBASIC3 SSRFQTVDLHK/DL123456 FFNDL-88888888 NAME ASSOCIATE3 # OTHER AIR SHARE AGREEMENT3 ,NWDELETE FREQUENT FLYER NUMBER31@XE7 OSI AND SSRHELPHELP OSI or HELP SSRHE OS HE SROSI3 OSI UA PSGR IS VIPOSDL VIP TRAVELERSSR3 SAVGMLSRVGMLDELETE OSI OR SSR31@XE12 SEAT ASSIGNMENTSHELPHELP 4 RHE SEATSDISPLAY SEAT MAP42* SM2 BASIC4 RSTNONSMOKING WINDOW4 RWST/WNONSMOKING AISLE4 RAST/AASSIGN BY SEGMENT NUMBER4RS3$AST/A/S3 ASSIGN SPECIFIC SEAT4RS1$12 CST/12C/S3 SPECIFIC SEAT MULTIPLE PSGRS4RS1$25 ABCST/8CD/S2 ASSIGN SEAT BY PSGR $WST /7A/S4/P2 DISPLAY ASSIGNED SEATS*SRTGCANCEL ALL SEATS4 RXSXCANCEL SPECIFIC SEAT4RX15SX4 or XE15 May 2003 Page 6 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusREMARKSHE LPHELP 5IR-HE REMARKSIN-HOUSE GENERAL PURCHASE BY 5P TODAYRM ADVISED NEEDS PASSPORTIN-HOUSE CONFIDENTIAL REMARKRC DIFFICULT

7 CLIENT NEEDS TLCIN-HOUSE CATEGORIZED GUARANTEERMH/HILTON HONORSCHANGE PNR REMARK53@NEW MESSAGE17/NEW INFOREMARK TO PRINT ON ITINERARY5RM-FREE FLOW OR 5IR-ADT"L REMARKS RII THANK YOU FOR USING XYZ TRAVELPRINT ON ITIN, SEG ASSOCIATED5S2*IR-GUARANTEED FOR LATE HTL GUARANTEED FOR LATE ARRIVAL/S2 CHANGE OR CANCEL ITIN REMARK52@XE16 CANNED REMARKRIP/M12,14 FARE QUOTE DISPLAYHELPHELP FARE DISPLAYHE FQDBASIC FARE QUOTE4 FLAXNYCFQDSEAMIABY DEPARTURE DATE4 FLAXNYC23 JULFQDPDXDFW/12 MARBY DEPARTURE AND RETURN DATES4 FLAXNYC/L23 JUL/R1 AUGFQDSFOSEA/15 JUL*23 JULBY AIRLINES4 FATLSFO-DLFQDSFOANC/AAS,UABY DATE AND PSGR TYPE4 FLAXNYCADT/SRCFQDPDXIAH/15 APR/R,-MILBY FARE TYPE4 FLAXNYCEX/GVFQDPDXMSN/R,-YSHISTORICAL4 FATLIAD01 JAN0209 JAN-COFQDATLIAD/R,01 JAN02/ACOA LIST OF PSGR/FARE TYPESHELP PTCFQL (from FQD display) or FQL* (for all)SCROLLINGMR, ML, MRA, MRS, MU, MDMD, MU, MT, MBFARE QUOTE DISPLAY CHANGESHELPHELP 4F OPTHE FQDCHANGE FARE QUOTE DATE4F*23 OCTFQDC/17 JUNCHANGE FARE QUOTE AIRLINE4F*-DLFQDC/ADLCHANGE QUOTE, FARE TYPE4F*MLFQDC/R,-YCREDISPLAY PREVIOUS FARE QUOTE4F*MPFQDMay 2003 Page 7 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusRULES/ROU TINGS FROM FARE QUOTE HELPHELP RULESHE FARE RULERULES FROM LINE LIST OF ALL #MENUFQN5*LIBY LINE FOR SPECIFIC #ALLFQN3*16 ROUTING BY LINE NUMBER4FR3 FQR3 BOOKING CODES FROM LINE or FQS6/AUAHISTORICAL RULE DISPLAY4F*HFQDMIAATL/R,03 JAN01/ADL then FQN2 (line 2)

8 REDISPLAY LAST FARE *MPFQNPNR PRICING AIR ITINERARYHELPHELP FPHE FXXBASIC4 PFXXPRICE LOWEST AVAILABLE4 PLF@FXADISPLAY TICKETING IMAGEFQQ1 (shows tkt image for psgr 1 if multi psgr PNR)PRICE LOWEST POSSIBLE4 PLFQ@FXLREBOOK LOWEST AVAIL FARE4 PLFB@FXRREBOOK LOWEST AVAIL, PSGR TYPE4 PLFQPGVTFXR/RC06 REBOOK LOWEST AVAIL AND STORE4P*FXBPRICE, SEGMENT SELECT4PS3/5 FXX/S3,5 BEST PUBLISHED OR PRIVATE FAREFXR/RPFA,UPRICE, BY PASSENGER TYPE4 PPC06 FXX/RMILPRICE W/OUT PENALTY4P#FNPFXX/R,*NPEPRICE W/OPEN RETURN4PS3/OPFXX/OPENPROHIBIT BREAK PT MARRIED SEGMENT 3 FXR/N3 ZAP OFF $ AMOUNT 4 PFEX/-$50/AARPFXX/ZO-50A*AARPZAP OFF PERCENT AMT 4 PFEX/-25/XX25 FXX/ZO-25*XX25 LOWEST FARE OF THE DAYFXX/R,02 FEB02 (same day date)May 2003 Page 8 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusPNR STORED FAREHELPHELP 4 PQHE TSTBASIC4PQ#PIFXPSEGMENT SELECT4 PQS1/3#PIFXP/S1,3 ZAP OFF $ AND ADD TKT DESIGNATOR4 PQFEX/-$50/TKTDSG#PIFXP/ZO-T10A*ETCOOVER RIDE FARE BASIS4P-S1-HE7NR**S2-HWE7NR#PIFXP/L1-HE7 NR/L2-HWE7 NRDISPLAY STORED FARE4*QTQTDISPLAY HISTORY OF STORED FARE*H$TTHUPDATE STORED FARETTU/S2-4 DELETE4PQ@TTEADD COMMISSION5-CM5 or 5-CM$ or COMMISSION W/ CAP5-CM5*$ COMM, CAP AND PENALTY FOR EXCHFM5 FARE QUOTE RECORD HELPHE FRBASICFR (use after pricing entry to record quote)

9 WITH FREEFLOW TEXTFR/LOWER FARE NOT AVAILABLERETRIEVE HISTORICAL QUOTERHFRPRICING / MANUALLY STORED FAREHELPHELP PRICINGHE TTCCREATE SHELL4/R-TTCCREATE SHELL, SEGMENT SELECT4/R-S3/5 TTC/S3,5 STEP 1: INSERT FARE BASIS CODES4/S-1/4-BHAPTTI/L1/BQNR/L2/BHNR (B for fare basis code)STEP 2: BASE FARE AND TAXES4BF$ # # # 3: FARE CALCULATION4 UA MIA XF SPECIFIC PRICING RECORD4/*TQT/T1 CANCEL PRICING RECORDTTEHISTORY OF THE STORED FARE*H$TTHMay 2003 Page 9 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusTICKETING AND INVOICINGHELPHELP EZHE TTPISSUE TICKET ONLYEZTTPISSUE TKT, INV, ALL PSGRS ONE INVEZE*TTP/INEJTKT ISSUE ONE INV PER PASSENGEREZE*# (INE - extended INV)TKT ISSUE BASIC INV, ONE PER PSGREZE*# (INV basic INV)TKT W/ CARRIER OVERRIDEEZE#CDLTTP/VCO/INEJ (V*CO if carrier not in ITIN)

10 OVERRIDE FOR PAPER TICKETEZTTTP/PTISSUE INV ONLY, ALL PSGRS ON ONEEZLIINEJISSUE INV ONLY,ONE INV PER PSGREZL# ITIN ONLY, ALL PSGRS ON ONEEZNIEPJISSUE ITIN ONLY, ONE ITIN PER PSGREZN# ITINERARY, AS IT WILL PRINTIEDVIEW INVOICE AS IT WILL PRINTINVD or INED or INVDJDIVIDING A RECORDHELPHELP DIVIDEHE DIVIDESTEP 1: DIVIDE NAME 2D2SP2 STEP 1, IF DIVIDING NAMES 2 AND 4D2*4SP2,4 STEP 2: RECEIVE SPLIT 3: END AND FILE SPLITFEFSTEP 4: RECEIVE SOURCE 5: END TRANSACTIONEETNON-HOMOGENEOUS PNRHELPHE NHPSELL FLIGHTS, PSGR ASSOCIATESS2Y2/P2 ADD PSGR ASSOCIATION AFTER SALE5/P2 (associate segment 5 to psgr # 2)CHANGE NUMBER IN PARTY5/4 (change segment 5 to 4 psgrs)END AND RETRIEVE RECORDERRETRIEVE ASSOCIATED LIST OF PSGRSRTAXRMay 2003 Page 10 SYSTEM CONVERSIONS Worldspan To AmadeusFunctionWorldspanAmadeusNON-HOMOG ENEOUS PNR (cont.)