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1 2021. 2021. INVESTOR. INVESTOR. DAY. DAY. Healthier happens now KAREN S. LYNCH. President and CEO. These presentations include forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements made by or on behalf of CVS Health Corporation. The statements made in the presentations today and the information that is included in the presentation slides and other documents related to Investor Day 2021 are forward-looking, including information related to full year 2021 and 2022 financial guidance. By their nature, all forward-looking statements are not guarantees of future performance or results and are subject to risks and uncertainties that are difficult to predict and/or quantify. Actual results may differ materially from those contemplated by the forward- Cautionary looking statements due to continuing uncertainties related to the COVID-19 pandemic, including the impact of new and existing variants on consumer behavior, health care utilization patterns statement and federal, state and local response to the pandemic, as well as the risks and uncertainties described in the Company's Securities and Exchange Commission ( SEC ) filings, including those set forth in the Risk Factors section and under the heading Cautionary Statement Concerning concerning Forward-Looking Statements in the Company's most recently filed Annual Report on Form 10-K.

2 And in its Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2021, and forward-looking our recent Current Reports on Form 8-K dated November 18, 2021 and December 9, 2021. statements You are cautioned not to place undue reliance on the Company's forward-looking statements. The Company's forward-looking statements are and will be based upon management 's then- current views and assumptions regarding future events and operating performance , and are applicable only as of the dates of such statements. The Company does not assume any duty to update or revise forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise. These presentations include non-GAAP financial measures that we use to describe our company's performance . In accordance with SEC regulations, you can find the definitions of these non-GAAP measures, as well as reconciliations to the most directly comparable GAAP.

3 Measures, on the Investor Relations portion of our website. Link to our non-GAAP Reconciliations 2 2021 CVS Health and/or one of its affiliates. Bringing our heart to every moment of your health our Putting people first purpose We are customer obsessed and walk in others' shoes to improve the experience Create simplicity We design for our customers and continuously innovate Rise to the challenge We boldly innovate to care for our customers Inspire trust We work to earn the trust of our customers and colleagues by meeting our commitments Join forces We unite around our goal of serving the customer 3 2021 CVS Health and/or one of its affiliates. Deep health care expertise and diverse experience Karen S. Lynch President and CEO. Troyen A. Brennan, David Falkowski Daniel P. Finke Joshua M. Flum Shawn M. Guertin Laurie P. Havanec EVP and Chief EVP and Chief EVP and President, EVP, Enterprise Strategy and EVP and EVP and Medical Officer Compliance Officer Health Care Benefits Business Development Chief Financial Officer Chief People Officer Alan M.

4 Lotvin, Thomas M. Moriarty Michelle A. Peluso Jonathan C. Roberts Prem Shah EVP and President, EVP, Chief Policy and EVP and EVP and EVP and Pharmacy Services External Affairs Officer and Chief Customer Officer Chief Operating Officer Chief Pharmacy Officer General Counsel 4 2021 CVS Health and/or one of its affiliates. CVS Health's opportunity Becoming the leading health solutions company for consumers our vision Delivering a superior health care experience for consumers Driving improved health outcomes, lower costs, higher levels of engagement and broader access to high quality care 6 2021 CVS Health and/or one of its affiliates. Overall 2021E revenue of $290B, representing ~8% growth year over year . Health Care Benefits Pharmacy Services CVS Health is an established $82B $153B. leader in key segments of the health care sector Retail/LTC. $99B. 7 2021 CVS Health and/or one of its affiliates. Our strong execution has led to success in our foundational businesses Health Care Pharmacy Retail / Long- Benefits Services Term Care 23M+ ~110M Medical benefit Pharmacy benefit Prescriptions filled in members members 2020.

5 +15% +10% >26%. Medicare Advantage Adjusted operating income Pharmacy market membership 2016 2020 CAGR 2017 2021E CAGR share 8 2021 CVS Health and/or one of its affiliates. Our unparalleled consumer reach 85% of ~66M >35M. Americans vaccines Rx's digital customers Live within 10 miles of a COVID-19 and other Enterprise Number of unique CVS Health location vaccines administered3 prescriptions4 in 2020 digital customers 100M+ ~ ~74M >32M. members consumers members new customers With Caremark Visit CVS Health CVS ExtraCare Through COVID-19 testing and Aetna locations daily Loyalty Program and vaccines5. 9 2021 CVS Health and/or one of its affiliates. Health Care Benefits Grow government businesses and offer integrated benefit designs Our momentum to lead will continue to deliver sustainable, Pharmacy Services profitable growth Continue to provide industry-leading drug trend and grow specialty pharmacy Retail / Long-Term Care Become the leading health and wellness destination and optimize footprint 10 2021 CVS Health and/or one of its affiliates.

6 Our foundation is strong with more opportunities to meet consumers' needs 11 2021 CVS Health and/or one of its affiliates. The system remains Complicated Inconvenient 25% of adults 24 days is the average number do not have a PCP6 of days to schedule an appointment with a PCP7. Consumers still have significant Expensive Fragmented needs not $11,100 is the average Chronic patients with addressed in annual health care cost per person in fragmented care are ~13%. more likely to visit ED9. the current health system Impacted by increasing prevalence of health conditions Currently 1 in 10 adults reporting diabetes, with an additional 88 million who are prediabetic10. 12 2021 CVS Health and/or one of its affiliates. Consumers now expect and demand health care experiences that are convenient and digitally enabled 38x 39% 43%. increase in telehealth believe a good digital are using usage compared to experience has a wearable devices pre-COVID-1911 major influence on with digital their experience with health capabilities13.

7 A provider12. 13 2021 CVS Health and/or one of its affiliates. These unmet needs and consumer trends create opportunities for CVS Health 14 2021 CVS Health and/or one of its affiliates. We will meet these needs by advancing our care delivery and health services capabilities, capturing greater share of health care spend Total US health care spend14 Our addressable market15. $ $ Foundational businesses $ Care delivery $ Other health services $ Digital health & wellness 15 2021 CVS Health and/or one of its affiliates. Now is the time to make bold shifts in our strategy 16 2021 CVS Health and/or one of its affiliates. 1 Advance all-payer primary care delivery capabilities Optimize retail portfolio to serve as community 2. health destinations Unifying our business around the consumer health experience Diversify our growth portfolio with new 3. health services and scale new sources of value 4 Drive digital-first, technology-forward approach 5 Enhance omnichannel health experiences 17 2021 CVS Health and/or one of its affiliates.

8 1. Our primary care offering will . 197M. Primary care is preventative visits annually16. our focal point Organize around the consumer as it serves the across multiple channels widest range of Focus on a frictionless experience people and drives most clinical Be convenient ~86%. encounters Drive higher levels of engagement Of preventative visits occur in Primary Care16. 18 2021 CVS Health and/or one of its affiliates. 1 Next generation primary care will build longitudinal relationships and drive deeper engagement with patients By combining traditional primary care elements Preventive Acute Chronic Care Care Conditions with others that engage people in their health Care Mental Coordination Health 19 2021 CVS Health and/or one of its affiliates. Maximizing the lifetime value of a consumer by shifting from transactional based primary care to addressing holistic health 20 2021 CVS Health and/or one of its affiliates.

9 2. Optimizing our Advanced primary care centers retail portfolio to serve as Enhanced HealthHUB locations community health destinations Core pharmacy fleet 21 2021 CVS Health and/or one of its affiliates. 3. Launch new payer and provider enablement services Diversifying our Expand home health services for growth portfolio complex populations with new health services for employers, Initiate health-related subscription consumers, payers, models for broader populations and providers Commercialize our insights and analytics capabilities 22 2021 CVS Health and/or one of its affiliates. 4 Accelerating a digital-first, technology forward, open-platform approach >35M 360 Expanding reach of digital users CVS Health digital Health customers dashboard Increasing consumer engagement Launching new capabilities, >80% new products and services Engaged with Modernizing our infrastructure CVS Health solutions 23 2021 CVS Health and/or one of its affiliates.

10 5. The future is here: omnichannel health services to meet the needs of consumers where and when they want it 24 2021 CVS Health and/or one of its affiliates. 5 Our foundational businesses create opportunities to drive deeper engagement with consumers today Home Focus on highest risk patients with complex Community medical and social needs Virtual National approach that is convenient, affordable and uses intelligent care at the click of a button Virtual Community Broad nationwide network of local, in-person care Home delivery touchpoints 25 2021 CVS Health and/or one of its affiliates. 5 to make these interactions as personalized and seamless as possible Leading in omnichannel 80M #1. pharmacy by CVS Health pharmacy most frequent patients today interaction in health care integrating our approach across all fulfillment channels . ~11M 400+. CVS Pharmacy basis points increase interactions per week17 in digitally-active pharmacy patients 26 2021 CVS Health and/or one of its affiliates.