HP Retiree Contact Information

1 HP Retiree Contact Information Last updated: January 2014. Below you will find Contact Information for various Retiree benefit programs and Retiree services. Benefit programs Questions or needs Who to Contact Address updates I need to notify HP about my address You may need to update your address with change. more than one program. Agilent For Medical and Retirement plans and Agilent Service Center at Fidelity Information 877-989-2727. Website: EDS Pension Plans For questions relating to pension HP Retirement Services Center at Fidelity 1- 800-457-4015.

2 HP Retiree Medical Benefits What health coverage do I have? The HP Benefits Center through Your HP. HP Dental Plan ( , during 18- Directory at 1-800-890-3100 (choose HP. month COBRA period) How much should I pay per month? Benefits Center ) or direct at 1-847-883- HP Vision Plan ( , during 18- 0465 outside the , Puerto Rico, or month COBRA period) Where do I send my payments? Canada Did you receive my monthly payment? Your Benefits Resources website through Your HP Directory at What do I need to do when I become eligible for Medicare?

3 Medical: Contact your medical option at the What services can I get with my health member services number on your ID card. plan? HP Prescription Drug Program: For all Have my claims been processed? medical options except HMOs and the Comprehensive Medical Plan $5,000, call How do I fill my prescriptions? UnitedHealthcare at 1-877-468-1029 or visit What about mental health and substance HP Mental health and Substance Abuse abuse services? Program: For all medical options except HMOs, the Comprehensive Medical Plan How do I file a claim?

4 $5,000, and Aetna-administered options in NJ and PA, call OptumHealth at 1-877- 862-1158. To find an OptumHealth network provider, go to (access code: hp). Delta Dental options: 1-866-222-9018. CIGNA Dental: 1-800-244-6224. Vision: EyeMed 1-866-504-9021. Benefit programs Questions or needs Who to Contact Who to Contact Aon Hewitt Information about the new Aon Hewitt Aon Hewitt Navigators Service: 1-800- Navigators Service Navigators Service available for Medicare- 505-8575 weekdays between 6 and eligible retirees 6 Pacific Time (8 and 8 Central Time).

5 Advocacy Support for Health Help with claim disputes that you've The HP Benefits Center through Your HP. Benefit Claim Disputes attempted to resolve on your own Directory at 1-800-890-3100 (choose HP Benefits Center ). Long-Term Disability (LTD) Any question or need regarding ongoing Sedgwick CMS. Benefits disability benefits 1-800-599-7790. EDS retirees (disabled before 2010): CIGNA. 1-800-352-0611. Long-Term Care Insurance Any question or need relating to John Hancock Life Insurance Company enrollment, coverage, or claims 1-800-393-7294 (1-617-572-0048.)

6 Outside the ). (user name hpltc and password jhancock ). EDS retirees: MetLife 1-800-438-6388. EDS Retiree Life Insurance Any question or need about the program, The HP Benefits Center through Your HP. including changing or designating a Directory at 1-800-890-3100 (choose beneficiary or filing claims HP Benefits Center ) or direct at 1-847- 883-0465 outside the , Puerto Rico, or Canada Your Benefits Resources website through Your HP Directory at EDS retirees for 2011 benefits only: For GUL coverage you may have continued with CIGNA, Contact CIGNA.

7 Directly at 1-800-828-3485. HP Retiree Survivors' Benefit Plan To report a death or to enquire about a The HP Benefits Center through Your HP. continued group medical or SeniorMed Directory at 1-800-890-3100 (choose Program HP Benefits Center ) or direct at 1-847- 883-0465 outside the , Puerto Rico, or Canada Benefit programs Questions or needs Who to Contact Who to Contact HP Retirement Questions about your account (if you have Account updates: Your HP Directory at 1- Medical Savings Account (RMSA) a balance, your account is available to 800-890-3100 (choose Retirement and reimburse eligible expenses for you and Stock, then RMSA and Claims ) or direct your tax dependents tax-free).

8 At 1-847-883-0465 outside the , Puerto Rico, or Canada Your Benefits Resources website through Your HP Directory at Claims status and filing for 2012: The RMSA. claims administrator is changing from UnitedHealthcare to Your Spending Account (YSA) starting January 1, 2012. You'll be able to access YSA through Your Benefits Resources website and Your HP. Directory starting in January. HP 401(k) Plan What is my balance? HP Retirement Services Center at Fidelity at 1-800-457-4015. Outside the , call HP Retirement Plan and HP How do I request a distribution?

9 1-800-457-4015 after dialing the AT&T. direct access number for the specific Deferred Profit Sharing Plan What are my payment options? country (log on to AT&T. (DPSP) HP Cash Account Pension How do I designate or change my direct access numbers). If you are in a Plan (CAPP) beneficiary? country that does not have the AT&T Direct Toll Free Service, call collect at 508-787- EDS Personal Pension Account 9902. (PPA. TDD numbers for the hearing- or speech- impaired: HP Retirement Plan, DPSP, and CAPP: 1- 888-343-0860. HP 401(k) Plan: 1-800-610-4015.)

10 HP Equity Awards (Performance- How can I get a report of my stock options? Call 1-888-447-7862 (if calling outside the based Restricted Units, Restricted , Canada, or Puerto Rico, call 1-609- Stock Awards, Restricted Stock 818-8913). Units, Stock Appreciation Rights, Stock Options). How do I exercise my stock options? Merrill Lynch is the exclusive global broker you'll use for your equity awards. You should activate your account with Merrill Lynch so the account is open when you are ready to exercise your stock options or perform other equity-related transactions.