HPE Synergy 480 Gen10 Compute Module User Guide

1 HPE Synergy 480 Gen10 Compute ModuleUser GuidePart Number: 876831-006 Published: June 2019 Edition: 6 AbstractThis document is for the person who installs, administers, and troubleshoots the HPE Synergysystem. Hewlett Packard Enterprise assumes you are qualified in the servicing of computerequipment and trained in recognizing hazards in products with hazardous energy levels. Copyright 2017, 2019 Hewlett Packard Enterprise Development LPNoticesThe information contained herein is subject to change without notice. The only warranties for Hewlett PackardEnterprise products and services are set forth in the express warranty statements accompanying suchproducts and services.

2 Nothing herein should be construed as constituting an additional warranty. HewlettPackard Enterprise shall not be liable for technical or editorial errors or omissions contained computer software. Valid license from Hewlett Packard Enterprise required for possession, use,or copying. Consistent with FAR and , Commercial Computer Software, Computer SoftwareDocumentation, and Technical Data for Commercial Items are licensed to the Government undervendor's standard commercial to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett PackardEnterprise has no control over and is not responsible for information outside the Hewlett Packard , Itanium , Pentium , Xeon , Intel Inside.

3 And the Intel Inside logo are trademarks of Intel Corporation inthe and other and Windows are either registered trademarks or trademarks of Microsoft Corporation in theUnited States and/or other and Acrobat are trademarks of Adobe Systems and Oracle are registered trademarks of Oracle and/or its is a registered trademark of The Open 6 Front panel label pull tab panel LEDs and drive LED flash adapter components and LED SSD LED 11 System board maintenance , heatsink, and socket 14 Mezzanine connector 14 DIMM slot 15 DIMM label LED Persistent Memory Module label Midline and LED identification for HPE Synergy up the Compute Module .

4 22 Powering down the Compute Module .. 22 Removing the drive the Compute the Compute Module end the access 24 Removing the DIMM the front panel/drive cage the Compute Module end the access 27 Installing the DIMM 28 Installing the front panel/drive cage the Compute the options SAS, SATA, or solid state 32 Installing the SFF flash adapter the SSD flash drive and adapter the controller mezzanine card 36 Installing the P416ie-m Controller mezzanine Smart Storage Smart Storage Hybrid firmware the energy pack and NVDIMM population 42 HPE SmartMemory speed a 16GB NVDIMM Persistent Memory the processor heatsink 51 HPE Trusted Platform Module Gen10 Trusted Platform Module and enabling the HPE TPM Gen10 pack option 60P416ie-m Smart Array Controller and replacing the system electrostatic methods to prevent electrostatic 65 Compute Module environmental Module

5 Physical and troubleshooting resources for HPE Synergy 66 HPE Synergy Configuration and Compatibility Synergy Frame Link Module User OneView User Guide and Help for HPE 66 HPE OneView Global Dashboard User Guide and 66 HPE Synergy Image Streamer User Synergy Image Streamer Synergy Software Overview 67 HPE OneView for Synergy Firmware and Driver Update OneView Support Matrix for HPE Synergy Image Streamer Support Synergy Firmware Comparison Tool .. 67 HPE Synergy Upgrade Synergy Synergy troubleshooting within HPE Synergy Troubleshooting Message Guide for HPE ProLiant Gen10 servers and HPE 68 HPE OneView Help and HPE OneView API Synergy Synergy document overview (documentation map).

6 And other 72 Accessing Hewlett Packard Enterprise 72 Customer self 73 Regulatory 73 Documentation identificationFront panel componentsItemDescription1 Drive bay 112 Drive bay 213 External USB iLO Service Port ( ) - located behind the Serial label pull tab4 External USB connector (located behind the Serial label pull tab)5 Compute Module handle release latch6 Compute Module handle1 If uFF drives (the SFF Flash Storage Adapter) are installed in the drive bays, the drive bay numbering is different. Formore information, see Drive label pull tab informationThe serial label pull tab is on the front panel of the Compute Module .

7 To locate the serial label pull tab, see Front panel components. The serial label pull tab provides the following information: Product serial number HPE iLO information QR code to mobile documentation6 Component identificationFront panel LEDs and buttonsItemDescriptionStatus1 UID LEDS olid blue = ActivatedFlashing blue (1 Hz/cycle per sec) = Remotemanagement or firmware upgrade in progressOff = Deactivated2 Health status LEDS olid green = NormalFlashing green (1 Hz/cycle per sec) = iLO is amber = System degradedFlashing red (1 Hz/cycle per sec) = System criticalTable ContinuedComponent identification7 ItemDescriptionStatus3 Mezzanine NIC status LEDS olid green= Link on any Mezzanine NICF lashing green= Activity on any Mezzanine NICOff = No link or activity on any Mezzanine NIC4 Power On/Standby button and systempower LEDS olid green = System onFlashing green (1 Hz/cycle per sec) = Performing poweron sequenceSolid amber = System in standbyOff = No power presentNOTE.

8 If all other LEDs are off, no Compute modulepower is present (facility power is not present, powercord is not attached, power supplies are not installed,power supply failure has occurred, or the power buttoncable is disconnected). If the health LED is flashing greenwhile the system power LED is off, the Power On/Standby button service is initializing or an iLO reboot isin numberingDepending on the configuration, this Compute Module can support hard drives, SSDs, NVMe drives, and uFFdrives (supported in dual SFF flash adapters) in the drive bays. Depending on the device installed, the baynumber might be identificationItemHard drive/SSD baynumberinguFF drive baynumberingNVMe drive baynumbering111 and 1011222 and 1022 Hot-plug drive LED definitionsItemLEDS tatusDefinition1 LocateSolid blueThe drive is being identified by a host application.

9 Flashing blueThe drive carrier firmware is being updated or requires an greenDrive activity OffNo drive activity3Do notremoveSolid whiteDo not remove the drive. Removing the drive causes one or more ofthe logical drives to fail. OffRemoving the drive does not cause a logical drive to greenThe drive is a member of one or more logical drives. Flashing greenThe drive is doing one of the following: Rebuilding Performing a RAID migration Performing a strip size migration Performing a capacity expansion Performing a logical drive extension Erasing Spare part activation Flashing amber/greenThe drive is a member of one or more logical drives and predicts thedrive will fail.

10 Flashing amberThe drive is not configured and predicts the drive will ContinuedComponent identification9 ItemLEDS tatusDefinition Solid amberThe drive has failed. OffThe drive is not configured by a RAID controller or a spare flash adapter components and LED definitionsItemComponentDescription1 Locate Off Normal Solid blue The drive is being identified by a host application. Flashing blue The drive firmware is being updated or requiresan drive ejection latchRemoves the uFF drive when not remove LED Off OK to remove the drive. Removing the drive does notcause a logical drive to fail. Solid white Do not remove the drive.