Transcription of I N T ERNA U M TIO R I N E A N Customer Refund ...
1 INTER NAT. I. UM. ON. I. NER. AL. Customer Refund authorization form S. RE. LT. L. A. U. SC S. IEN RE. CE R E A L. Customer Information _____ _____. Brand Partner Name (if known) Nerium ID Number _____ _____. Customer Name Email _____ _____. Credit Card Number Expiration Date _____ _____ _____ _____. City ST/Prov Zip/Postal Code Country _____ _____. Phone Number (check one: cell home) Fax Order Information Return Preauthorization Number: _____. Invoice # Order Date Item # Item Name Quantity Price _____ _____. Signature Date Retail and Preferred Customer Refund Policy Nerium International is sure you will love your Nerium product. However, if for any reason you wish to return the product, we gladly offer a thirty (30) day, money-back satisfaction guarantee to Retail and Preferred Customers.
2 If a Retail Customer is dissatisfied with any product for any reason, you may return the product in its original packaging, along with the original invoice, to Nerium International within thirty (30) days of the date of purchase for a Refund of the purchase price. Return Procedure If the product was purchased directly from a Nerium International Brand Partner, please contact them for a Refund . You will need to return the product and original invoice to the Brand Partner who will Refund the product purchase price. If the product was purchased from a Nerium International Brand Partner website, you must contact Nerium International by email at or by phone at 855-463-7486 (855-4-NERIUM) to obtain a Return Preauthorization Number (RPN). A Return Preauthorization Number is valid for ten (10) business days.
3 This number must be written on the outside of the return shipping box and this completed form must be included in the return package. A Refund will be processed within 10 business days following the receipt of an authorized return. All refunds will be in US Dollars. If a package is returned without a Return Preauthorization Number, the Refund may be refused or delayed. Returns will not be authorized due to an Auto-Delivery Order not being cancelled in time. An Auto-Delivery cancellation form must be submitted at least five (5). business days prior to the next scheduled Auto-Delivery Order process date. 2011 Nerium International, LLC. All Rights Reserved. Revised 8/11.
