INTERNATIONAL PARCEL INTERNATIONAL DIRECT - dhl-usa.com

1 INTERNATIONAL . PARCEL INTERNATIONAL DIRECT . DHL eCommerce's most reliable and trackable INTERNATIONAL shipping solution serves 35 key markets where DIRECT routing and full visibility are a must. Superior service to your most important markets. DHL PARCEL INTERNATIONAL DIRECT is our most robust DELIVERY TIMES. INTERNATIONAL shipping solution, with all the advantages that 3-10 Average Transit Days e-commerce companies and other DIRECT -to-consumer retailers need to provide the best possible service to their customers. See Transit Times table on next page for country details This premium service is currently available to 35 key e-commerce markets for merchants, with up to 100 USD. in Shipment Value Protection included for each package.

2 ADVANTAGES AT A GLANCE. nn Duties and taxes paid (DDP) with electronic bill-back to nn Shipment Value Protection included up to 100 USD. merchant/seller1 nn Returns management solutions for undeliverable and nn End-to-end visibility with delivery confirmation intended returns nn Address verification solution with DHL eCommerce Verify nn Piece-level electronic invoicing nn Dynamic routing and distribution to maintain quality nn No pre-funded postal accounts required invoiced as of service net terms nn Automated customs clearance process to keep your nn Customer Web Portal (tracking, reporting, invoices). shipments moving nn Dedicated consumer tracking website nn DIRECT injection into destination country or region nn No presorting of your INTERNATIONAL shipments required 1.

3 New Zealand: Duties and taxes paid by shipper (DDP) up to 225 NZD;. DHL eCommerce Excellence. Simply delivered. TRANSIT TIMES & WEIGHT/SIZE LIMITS. Destination Transit Times Max. Weight Max. Size (L+G)* Max. Length Canada 3-10 days 66 lbs. 118 79 . Germany 4-7 days 44 lbs. 79 42 . Australia 8-10 days 44 lbs. 79 42 . China 8-10 days 44 lbs. 79 42 . European Union (except UK and Germany)** 5-10 days 44 lbs. 79 42 . Japan 5-7 days 44 lbs. 79 42 . Mexico 4-5 days 44 lbs. 79 42 . New Zealand 8-10 days 44 lbs. 79 42 . South Korea 5-7 days 44 lbs. 79 42 . United Kingdom 3-5 days 44 lbs. 79 42 . * L: Length; G: Girth; Girth is 2W + 2H. ** Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden Door-to-door tracking through your ultimate shipping Thirty-five INTERNATIONAL markets and counting.

4 Dashboard. DHL eCommerce continues to grow the reach of DHL PARCEL Simply log onto our Customer Web Portal for full piece-level INTERNATIONAL DIRECT to help you expand into new markets. visibility to the final destination. This best-in-class online tool Today, we serve 35 key destinations on four continents to makes it easy to pinpoint your PARCEL at every step of the give you the global reach you're looking for. journey, plus view and download current and past invoices . and even run customized reports. Best-in-class fully landed cost software. When paired with DHL ICart, DHL PARCEL INTERNATIONAL DIRECT Customs clearance one less thing to worry about. enables you to reach customers around the world without Not only are duties and taxes paid by shipper (DDP)1 and the risks associated with INTERNATIONAL transactions.

5 This best- duties and taxes paid by consignee (DDU)2 available, but for in-class software provides fully landed costs in the buyer's your convenience all customs documentation is applied by preferred currency, inclusive of all duties, taxes and shipping DHL eCommerce. Plus, we provide EDI bill-back of duties and costs with no surprises or additional duty and tax collec- taxes with package-level detail just one more time-saver tion fees. included with DHL PARCEL INTERNATIONAL DIRECT . If you are interested in our services, contact us at 800-805-9306 or online at 1. New Zealand: Duties and taxes paid by shipper (DDP) up to 225 NZD;. 2. Germany and European Union (excluding United Kingdom): Available only with duties and taxes paid by shipper (DDP).

6 DHL eCommerce Excellence. Simply delivered. 08/16.