Lutron Electronics Co., Inc. Commercial Systems Limited ...

1 Lutron Commercial Systems Limited warranty warranty 3601201 Rev. A 1 Lutron Electronics Co., Inc. Commercial Systems Limited warranty Effective: October 1, 2011. SCOPE Ballasts/Drivers: 5 Years, 100% parts coverage for Ballasts/Drivers purchased with on-site start-up. 3. This Limited warranty ( warranty ) covers Lutron Years, 100% parts coverage for Ballasts/Drivers not Electronics Co., Inc. ( Lutron ): purchased with start-up. (a) Commercial lighting control system panels, controls, processor panels, wall box products, and sensors Supplied Computer: 1 year, 100% parts coverage. (collectively, Hardware ), The warranty for non- Lutron Software (such as (b) Lutron ballasts and LED drivers ( Ballasts/Drivers ), operating system software included with the (c) provided computer hardware ( Supplied Computer ), Supplied Computer) is provided by the respective and software provider; Lutron makes no warranty with (d) Lutron 's Commercial Systems software ( Lutron respect to non- Lutron software.)

2 Software ). Lutron Software: Subject to the exclusions and The Lutron Software with the Hardware, Ballasts/ restrictions, for a period of 1 year, Lutron warrants Drivers and Supplied Computer, comprises the the Lutron Software will substantially conform to system . Lutron 's published specifications and Use of the system , or any part thereof, constitutes documentation. Lutron does not warrant that the acceptance of (i) all terms and conditions of this Lutron Software will operate in combination with warranty and (ii) the terms and conditions of the any other software. Lutron does not warrant that applicable Lutron Software license. the Lutron Software operation will be uninterrupted or error-free (see applicable Lutron Software license for additional terms and conditions).

3 Limited warranty . NOTE: Systems purchased with start-up include warranty coverage begins on the date of system 2 years of diagnostic labor. Diagnostic labor is start-up, or the date of shipment for components not provided by Lutron Services Co., Inc. (See below for purchased with start-up. Terms and Conditions of Lutron Services Co., Inc. Technology Support Plan for details.). Hardware, Ballasts/Drivers, and Supplied Computer EXCLUSIONS AND RESTRICTIONS. Subject to the exclusions and restrictions and for the periods of time described in this warranty , Lutron This warranty does not cover: warrants that the Hardware, Ballasts/Drivers, and 1. Damage, malfunction or inoperability diagnosed by Supplied Computer will be free from defects.

4 Lutron as caused by normal wear and tear, abuse, If any defect exists during the period of time identified misuse, incorrect installation, neglect, accident, below, Lutron will, at its option, either repair or interference or environmental factors, such as, but replace the defective part(s) or issue a credit against not Limited to, (a) use of incorrect line voltage, fuses, the purchase price of comparable replacement or circuit breakers; excessive line noise in the power part(s) purchased from Lutron . Replacement parts supply; (b) failure to install, maintain and operate may be new, used, repaired, and/or reconditioned. the system pursuant to the operating instructions provided by Lutron and the applicable provisions Hardware: 2 Years, 100% parts coverage for of the National Electrical Code and of the Safety Hardware purchased with on-site start-up.

5 1 year, Standards of Underwriters Laboratories; (c) use of 100% parts coverage for Hardware not purchased incompatible devices or accessories; (d) improper with start-up. or insufficient ventilation; (e) unauthorized repairs or adjustments; (f) vandalism; (g) water damage, (h) an act of god, such as fire, lightning, flooding, tornado, S p e c i f i c at i o n S u b m i t ta l Page 1. Job Name: Model Numbers: Job Number: Lutron Commercial Systems Limited warranty warranty 3601201 Rev. A 2 earthquake, hurricane or other problems beyond warranty LIMITATIONS. Lutron 's control; (i) a virus or computer hacker;. or (j) failure to maintain equipment in specified EXCEPT AS EXPRESSLY PROVIDED IN THIS. temperature range. warranty , THERE ARE NO EXPRESS OR.

6 2. Except as otherwise provided herein, on-site labor IMPLIED WARRANTIES OF ANY TYPE, INCLUDING. costs to diagnose issues with, and to remove, repair, ANY IMPLIED WARRANTIES OF FITNESS FOR A. replace, adjust, reinstall and/or reprogram the system PARTICULAR PURPOSE OR MERCHANTABILITY. or any of its components. Lutron DOES NOT WARRANT THAT THE. 3. Components and equipment external to the system , system WILL OPERATE WITHOUT. such as, lamps, non- Lutron ballasts/drivers, sockets, INTERRUPTION OR BE ERROR FREE. and fixtures; fixture wiring between ballasts and NO Lutron AGENT, EMPLOYEE OR. lamps; building wiring between the lighting control REPRESENTATIVE HAS ANY AUTHORITY TO BIND. system panels and lamps and between the controls Lutron TO ANY AFFIRMATION, and the lighting control system panels; audio-visual REPRESENTATION OR warranty CONCERNING.

7 Equipment; and non- Lutron hardware to include time THE system . UNLESS AN AFFIRMATION, clocks, motion detectors, and sensors. REPRESENTATION OR warranty MADE BY AN. 4. The cost of repairing or replacing other property that AGENT, EMPLOYEE OR REPRESENTATIVE IS. is damaged when the system does not work properly, SPECIFICALLY INCLUDED HEREIN, OR IN. even if the damage was caused by the system . STANDARD PRINTED MATERIALS PROVIDED BY. 5. Modifications or upgrades to the Lutron Software Lutron , IT DOES NOT FORM A PART OF THE. necessitated by the upgrade or modification of the BASIS OF ANY BARGAIN BETWEEN Lutron AND. operating system software on the Supplied Computer, CUSTOMER AND WILL NOT IN ANY WAY BE. or any other computer, being utilized to operate the ENFORCEABLE BY CUSTOMER.

8 Lutron Software IN NO EVENT WILL Lutron OR ANY OTHER. 6. Repairs required due to malfunctions caused by non- PARTY BE LIABLE FOR EXEMPLARY, Lutron Software. CONSEQUENTIAL, INCIDENTAL OR SPECIAL. 7. A. ny loss of software, including the Lutron Software, DAMAGES (INCLUDING, BUT NOT Limited TO, or data. Customer has sole responsibility to properly DAMAGES FOR LOSS OF PROFITS, back up all data on the Supplied Computer and on CONFIDENTIAL OR OTHER INFORMATION, OR. any other storage device in the system . PRIVACY; BUSINESS INTERRUPTION; PERSONAL. 8. Damage, malfunction or inoperability to the Supplied INJURY; FAILURE TO MEET ANY DUTY, Computer diagnosed by Lutron as caused by a)any INCLUDING OF GOOD FAITH OR OF. item included in 1, above, b)failure to provide a reliable REASONABLE CARE; NEGLIGENCE, OR ANY.

9 Power supply (including generator or battery back-up), OTHER PECUNIARY OR OTHER LOSS. c)improper shut down caused by power loss, or d) WHATSOEVER), NOR FOR ANY REPAIR WORK. installation of any unauthorized software. UNDERTAKEN WITHOUT Lutron 'S WRITTEN. 9. W indow shade Systems , including components and CONSENT ARISING OUT OF OR IN ANY WAY. fabric. RELATED TO THE INSTALLATION, DEINSTALLATION, USE OF OR INABILITY TO USE. THE system OR OTHER WISE UNDER OR IN. CONNECTION WITH ANY PROVISION OF THIS. warranty , OR ANY AGREEMENT. INCORPORATING THIS warranty , EVEN IN THE. EVENT OF THE FAULT, TORT (INCLUDING. NEGLIGENCE), STRICT LIABILITY, BREACH OF. CONTRACT OR BREACH OF warranty OF. Lutron OR ANY SUPPLIER, AND EVEN IF. S p e c i f i c at i o n S u b m i t ta l Page 2.

10 Job Name: Model Numbers: Job Number: Lutron Commercial Systems Limited warranty warranty 3601201 Rev. A 3 Lutron OR ANY OTHER PARTY WAS ADVISED OF REMOTE ACCESS. THE POSSIBILITY OF SUCH DAMAGES. An appropriate communications link to the NOTWITHSTANDING ANY DAMAGES THAT computer must be installed to allow Lutron to CUSTOMER MIGHT INCUR FOR ANY REASON remotely administer, troubleshoot, and support the WHATSOEVER (INCLUDING, WITHOUT LIMITATION, system . Contact Lutron for supported ALL DIRECT DAMAGES AND ALL DAMAGES LISTED communication link protocols (example: Ethernet). ABOVE), THE ENTIRE LIABILITY OF Lutron AND Lutron expressly disclaims all liability due to local OF ALL OTHER PARTIES UNDER THIS warranty area network (LAN) and wide area network (WAN).