Maintenance and Service Guide - hp.com

1 Maintenance and Service GuideHP Pavilion ze4900 Notebook PCHP Compaq nx9040, nx9030, and nx9020 Notebook PCCompaq Presario 2200 Series NotebookDocument Part Number: 371025-001 August 2004 This Guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures. Copyright 2004 Hewlett-Packard Development Company, and Windows are registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other information contained herein is subject to change without notice.

2 The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained and Service GuideHP Pavilion ze4900 Notebook PCHP Compaq nx9040, nx9030, and nx9020 Notebook PCCompaq Presario 2200 Series NotebookFirst Edition August 2004 Document Part Number: 371025-001 Maintenance and Service GuideiiiContents1 Product Models.. 1 Features .. 1 Resetting the Notebook .. 1 Power Management.. 1 External Components .. 1 Design Overview.. 1 Computer Setup.. 2 1 Using Computer Setup.

3 2 2 Selecting from the Main Menu .. 2 3 Selecting from the Security Menu .. 2 4 Selecting from the Advanced Menu .. 2 5 Selecting from the Tools Menu.. 2 Troubleshooting Flowcharts .. 2 63 Illustrated Parts Serial Number Location .. 3 Notebook Major Components .. 3 Mass Storage Devices .. 3 Miscellaneous .. 3 14ivMaintenance and Service GuideContents4 Removal and Replacement Tools Required .. 4 Service Considerations .. 4 2 Plastic Parts .. 4 2 Cables and Connectors .. 4 Preventing Damage to Removable Drives .. 4 Preventing Electrostatic Damage .. 4 Packaging and Transporting Precautions .. 4 Workstation Precautions .. 4 Grounding Equipment and Methods.

4 4 55 Removal and Replacement Serial Number .. 5 Disassembly Sequence Chart .. 5 Preparing the Notebook for Disassembly .. 5 Notebook Feet .. 5 Memory Module .. 5 Mini PCI Communications Board.. 5 Keyboard Cover .. 5 Keyboard .. 5 Switch Board .. 5 Speakers .. 5 Optical Drive .. 5 Display Assembly .. 5 Top Cover.. 5 Heat Sink .. 5 Processor .. 5 Wireless Button Board .. 5 Diskette Drive .. 5 Diskette Drive Cover .. 5 System Board .. 5 41 ContentsMaintenance and Service Guidev6 SpecificationsAConnector Pin AssignmentsBPower Cord Set Requirements3-Conductor Power Cord Set .. B 1 General Requirements .. B 1 Country-Specific Requirements.

5 B 2 CScrew ListingIndexMaintenance and Service Guide1 11 Product DescriptionThe HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040, nx9030, and nx9020 Notebook PCs 2, and Compaq Presario 2200 Series Notebook PCs 3 offer advanced modularity, Intel Mobile Pentium M and Celeron M processors, and extensive multimedia Pavilion ze4900, HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 22001 2 Maintenance and Service GuideProduct ModelsNotebook model information is shown in Tables 1-1 and 1-2. The long model name appears only on the bottom of HP Compaq nx9000 Notebook 1-1 Model Naming Conventions KeyHnx9040UP735X560 YCc51Pa12345678910 KeyDescriptionOptions1 Brand/series designatorH = HP Compaq nx9040, x9030, or nx90202 Graphics memoryU = UMA3 Processor brand and speedP735 = Intel Pentium M 735 GHzP725 = Intel Pentium M 725 GHzP715 = Intel Pentium M 715 GHz C330 = Intel Celeron M 330 GHzC320 = Intel Celeron M 320 GHz4 Display type/ size/resolutionX = XGA (1024 768)

6 5 = inch4 = inch5 Hard drive size60 = 60 GB40 = 40 GB30 = 30 GB6 Optical drive designatorC = CD-ROM DriveD = DVD-ROM DriveW = DVD/ CD-RW Combo DriveY = DVD+R/ RW and CD-RW Combo DriveProduct DescriptionMaintenance and Service Guide1 3 KeyDescriptionOptions7 Integrated communication/ wireless deviceC = modem + FE NICc = (Intel)g = (includes and g)N = none8 RAM51 = 512 MB25 = 256 MB9 Operating systemH = Microsoft Windows XP HomeP = Microsoft Windows XP Pro10 Warrantya = 1 year on parts and laborTable 1-1 Model Naming Conventions (Continued)1 4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq nx9040, nx9030, and nx9020 All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) battery packHnx9040UP735X560 WCg51 PaJapanPK342PA ABJHnx9040UP735X540 WCc51 PaAsia PacificPK345PA UUFHnx9040UP735X440 DCc25 PaPeople s republic of ChinaPK163PA AB2 Hnx9040UP725X540 YCc51 PaAustraliaPK150PA ABGHnx9040UP725X540 WCc25 PaAsia PacificPK344PA UUFT hailandPK350PA AKLHnx9040UP725X440 WCc25 PaTa i w a nPK349PA AB0 All HP Compaq nx9000 models feature.

7 TouchPad pointing device 6-cell lithium ion (Li-Ion) battery packHnx9040UP725X440 WCN25 HaPeople s republic of ChinaPK165PA AB2 Hnx9040UP725X440 DCc25 PaPeople s republic of ChinaPK160PA AB2Ta i w a nPK159PA AB0 Product DescriptionMaintenance and Service Guide1 5 Hnx9040UP725X440 DCN25 HaPeople s republic of ChinaPK164PA AB2 Hnx9040UP725X430 WCg25 PaAsia PacificPK346PA UUFHnx9040UP725X430 WCc25 PaAsia PacificPK343PA UUFHnx9040UP725X430 WCN25 PaJapanPK169PA ABJHnx9040UP715X540 WCc25 PaAsia PacificPK151PA UUFT hailandPK168PA AKLHnx9040UP715X440 WCN25 HaPeople s republic of ChinaPK162PA AB2 Hnx9040UP715X440 DCc25 PaTa i w a nPK348PA AB0Ta i w a nPK347PA AB0 All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) battery packHnx9040UP715X440 DCN25 HaPeople s republic of ChinaPK161PA AB2 Hnx9040UP715X430 WCg25 PaAsia PacificPK152PA UUFT able 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued)1 6 Maintenance and Service GuideProduct DescriptionHnx9040UP715X430 CCc25 PaAsia PacificPK153PA UUFHnx9040UP715X430 CCN25 PaJapanPK156PA ABJHnx9040UC330X540 CCN25 PaAustraliaPK149PA ABGHnx9040UC320X440 WCc25 HaPeople s republic of ChinaPK167PA AB2 Hnx9040UC320X440 DCc25 HaPeople s republic of ChinaPK166PA AB2 Hnx9040UC320X440 DCc25 PaJapanPK158PA ABJHnx9040UC320X430 WCN25 HaJapanPK157PA ABJAll HP Compaq nx9000 models feature.

8 TouchPad pointing device 6-cell lithium ion (Li-Ion) battery packHnx9040UC320X430 WCN25 PaAsia PacificPK154PA UUFJ apanPK155PA ABJHnx9040UC320X430 DCc25 PaFrench CanadaPH854AA ABCT able 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued)Product DescriptionMaintenance and Service Guide1 7 Hnx9030UP735X540 YCc51 PaFranceIcelandSweden/FinlandPG575ET ABFPG575ET A2 MPG575ET AK8 SwitzerlandUnited KingdomPG575ET UUZPG575ET ABUHnx9030UP725X540 YCc51 HaBelgiumEuropeItalySloveniaPG572ET AB4PG572EA ABBPG572ET ABZPG572EA AKNS painSwitzerlandTu r k e yPG572ET ABEPG572ET UUZPG572EA AB8 Hnx9030UP725X540 WCc51 PaIcelandPG574EA A2 MSweden/FinlandPG574ET AK8 Hnx9030UP725X540 WCc25 HaSaudi ArabiaSloveniaPG570EA ABVPG570EA AKNS outh AfricaPG570EA ACQHnx9030UP725X540 WCc25 PaFranceGreeceIsraelPG573EA ABFPG573EA B1 APG573EA ABTS audi ArabiaSouth AfricaPG573EA ABVPG573EA ACQHnx9030UP715X540 WCc51 PaFrench CanadaPG523UA ABCU nited StatesPG523UA ABA andPH855AA ABAT able

9 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued)1 8 Maintenance and Service GuideProduct DescriptionAll HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) battery packHnx9030UP715X540 WCc25 HaCzech RepublicDenmarkEuropeHungaryIcelandIsrae lItalyThe NetherlandsPG569EA AKBPG569ET ABYPG569EA ABBPG569EA AKCPG569ET A2 MPG569EA ABTPG569ET ABZPG569ET ABHP olandRussiaRussiaSaudi ArabiaSlovakiaSloveniaSpainTu r k e yPG569EA AKDPG569EA ACBPG569ET ACBPG569EA ABVPG569EA AKRPG569EA AKNPG569ET ABEPG569EA AB8 Hnx9030UP715X540 WCc25 PaBelgiumCzech RepublicEuropeFranceFrench CanadaGreeceGermanyHungaryIsraelPG571ET UUGPG571EA AKBPG571EA ABBPG571EA ABFPG526UA ABCPG571EA B1 APG571ET ABDPG571EA AKCPG571EA ABTP olandRussiaRussiaSaudi ArabiaSlovakiaSloveniaTu r k e yUnited KingdomUnited StatesPG571EA AKDPG571EA ACBPG571ET ACBPG571EA ABV PG571EA AKRPG571EA AKNPG571EA AB8PG571ET ABUPG526UA

10 ABAHnx9030UC320X430 DCc25 PaUnited StatesPH854AA ABAT able 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued)Product DescriptionMaintenance and Service Guide1 9 All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) battery packHnx9020UC320X530 WCN25 HaBelgiumCzech RepublicDenmarkEuropeFranceGermanyGreece HungaryIsraelItalyThe NetherlandsPG568ET UUGPG568EA AKBPG568ET ABYPG568EA ABBPG568EA ABFPG568EA ABDPG568ET B1 APG568EA AKCPG568EA ABTPG568ET ABZPG568ET ABHP olandPortugalRussiaRussiaSaudi ArabiaSlovakiaSloveniaSweden/FinlandSwit zerlandTu r k e yPG568EA AKDPG568ET AB9PG568EA ACBPG568ET ACBPG568EA ABVPG568EA AKRPG568EA AKNPG568ET AK8PG568ET UUZPG568EA AB8 Hnx9020UC320X530 DCN25 PaCzech RepublicEuropeFranceGreeceHungaryPolandP G567EA AKBPG567EA ABBPG567ET ABFPG567EA B1 APG567EA AKCPG567EA AKDR ussiaRussiaSouth AfricaSlovakiaSweden/FinlandPG567EA ACBPG567ET ACBPG567EA ACQPG567EA AKRPG567ET AK8 Table 1-2HP Compaq nx9040, nx9030.