Masterpiece - Chubb

1 Masterpiece product Disclosure Statement (PDS) and Policy Wording Masterpiece product Disclosure Statement (PDS) and Policy Wording, Australia. Published 02/2021. 2021 Chubb Insurance Australia Limited. Chubb , its logos, and are protected trademarks of Chubb . 2 Thank you for choosing Chubb Masterpiece For well over a century Chubb has been renowned worldwide for exceptional insurance coverage and service. We are one of the world's leading specialist insurers of higher value homes and personal fine art, antiques and jewellery. We take pride in our distinctive approach to home insurance: Expert home appraisal to agree an appropriate sum insured for your house and to advise on a sum insured for contents. Exceptional coverage.

2 An award winning claims team available to offer assistance with an ethos of fast, fair and fuss free claims payment. Please read the product Disclosure Statement and the Policy Wording carefully and please do not hesitate to contact us should you wish to comment on any aspect of our service to you. Masterpiece product Disclosure Statement (PDS) and Policy Wording, Australia. Published 02/2021. 2021 Chubb Insurance Australia Limited. Chubb , its logos, and are protected trademarks of Chubb . 3 Masterpiece product Disclosure Statement Masterpiece product Disclosure Statement (PDS) and Policy Wording, Australia. Published 02/2021. 2021 Chubb Insurance Australia Limited. Chubb , its logos, and are protected trademarks of Chubb . 4 Contents Important Information About This product Disclosure Statement and Policy Wording.

3 5 General Insurance Code of Practice .. 5 About Chubb .. 5 Duty of Disclosure .. 6 The Meaning of Certain Words and Interpretation .. 6 What Makes Up Your Masterpiece Insurance Contract .. 7 Key Benefits, Limits and Exclusions .. 7 Policy Conditions and Costs .. 9 Privacy Statement .. 9 How to Make a Claim .. 11 Cooling Off Period .. 11 Cancelling Your Policy .. 11 Complaints and Dispute Resolution Process .. 11 Financial Claims Scheme .. 13 Updating Our PDS .. 13 Masterpiece product Disclosure Statement (PDS) Masterpiece product Disclosure Statement (PDS) and Policy Wording, Australia. Published 02/2021. 2021 Chubb Insurance Australia Limited. Chubb , its logos, and are protected trademarks of Chubb . 5 Important Information About This product Disclosure Statement and Policy Wording This product Disclosure Statement (PDS) provides general information only and should be read in conjunction with the Masterpiece Policy Wording (Policy Wording).

4 The PDS contains important information about Your rights and obligations in relation to Masterpiece , including the cooling off period and the duty of disclosure. The terms and conditions of insurance cover are contained in the Policy Wording. The PDS and the Policy Wording contain important information that You should read carefully before deciding to take out the insurance cover. Other documents may form part of Our PDS and Policy Wording and, if they do, We will tell You in the relevant document. This PDS and the Policy Wording are both important documents so please keep them in a safe place for future reference. Should You require any further information about this or any other product , please contact Your authorised financial services provider. General Advice Any general advice that may be contained within this PDS or accompanying material does not take into account Your individual objectives, financial situation or needs.

5 You need to decide if the limits, type and level of cover are appropriate for You. You should read this PDS and the Policy Wording carefully to understand what's covered, what's not covered, the eligibility criteria, terms, conditions, exclusions and limits of cover. Do not rely on assumptions of what should be covered under this insurance. Preparation Date This PDS was prepared on 1 March 2021. Chubb PDS Reference Code: 21 PDSMASTERPIECE01 General Insurance Code of Practice We are a signatory to the General Insurance Code of Practice (Code). The objectives of the Code are to further raise standards of service and promote consumer confidence in the general insurance industry. Further information about the Code and Your rights under it is available at and on request.

6 As a signatory to the Code, We are bound to comply with its terms. As part of Our obligations under Parts 9 and 10 of the Code, Chubb has a Customers Experiencing Vulnerability & Family Violence Policy (Part 9) and a Financial Hardship Policy (Part 10). About Chubb Chubb Insurance Australia Limited (ABN 23 001 642 020, AFS License No. 239687) ( Chubb ) is the insurer and issuer of this product . In this PDS and the Policy Wording, "We", "Us", "Our" means Chubb . Our contact details are: ABN: 23 001 642 020 AFS Licence Number: 239687 Head Office: Grosvenor Place, Level 38, 225 George Street, Sydney NSW 2000 Postal Address: GPO Box 4907, Sydney NSW 2001 Phone: 1800 958 123 E-mail: Masterpiece product Disclosure Statement (PDS) Masterpiece product Disclosure Statement (PDS) and Policy Wording, Australia.

7 Published 02/2021. 2021 Chubb Insurance Australia Limited. Chubb , its logos, and are protected trademarks of Chubb . 6 Duty of Disclosure Your Duty of Disclosure Before You enter into this contract of insurance, You have a duty of disclosure under the Insurance Contracts Act 1984. The duty applies until We first agree to insure You, and where relevant, until We agree to any subsequent variation, extension, reinstatement or renewal (as applicable). A consumer insurance contract This policy is a 'consumer insurance contract' as it is, wholly or predominantly, for personal, domestic or household purposes. Answering Our questions In all cases, if We ask You questions that are relevant to Our decision to insure You and on what terms, You have a duty to take reasonable care not to make a misrepresentation when answering the questions.

8 It is important that You understand You are answering Our questions in this way for Yourself and anyone else that You want to be covered by the contract. Variations, extensions and reinstatements For variations, extensions and reinstatements, You have a duty to take reasonable care not to make a misrepresentation when answering the questions. Renewal Where We offer renewal, We may, in addition to or instead of asking specific questions, give You a copy of anything You have previously told Us and ask You to tell Us if it has changed. If We do this, You must tell Us about any change or tell Us that there is no change. If You do not tell Us about a change to something You have previously told Us, You will be taken to have told Us that there is no change. What You do not need to tell Us You do not need to tell Us anything that: reduces the risk We insure You for; or is common knowledge; or We know or should know as an insurer; or We waive Your duty to tell Us about.

9 If You do not tell Us something If You do not tell Us anything You are required to tell Us, We may cancel Your contract or reduce the amount We will pay You if You make a claim, or both. If Your failure to tell Us is fraudulent, We may refuse to pay a claim and treat the contract as if it never existed. The Meaning of Certain Words and Interpretation Throughout the PDS and Policy Wording, certain words begin with capital letters. These words have special meaning and are included in the Definitions section. Please refer to that section for their meaning. Masterpiece product Disclosure Statement (PDS) Masterpiece product Disclosure Statement (PDS) and Policy Wording, Australia. Published 02/2021. 2021 Chubb Insurance Australia Limited. Chubb , its logos, and are protected trademarks of Chubb .

10 7 Any reference to an Act, legislation or legislative instrument in this document also refers to that Act, legislation or legislative instrument as amended and as may be in force from time to time. What Makes Up Your Masterpiece Insurance Contract Your insurance requirements and cover will depend on Your circumstances and on what Chubb agrees to provide. Not all sections of the Policy Wording will apply to You. The precise coverage given will be subject to the terms, conditions and exclusions set out in the Policy Wording and the Coverage Summary and any changes agreed to by Us. The Coverage Summary will be issued to You if Chubb accepts Your application for insurance. The types of cover Chubb agrees to provide to You will be shown on Your Coverage Summary. When Chubb accepts Your application, or Your existing Masterpiece Policy is renewed, We enter into an insurance contract with You.