membership benefits summary THE BENEFITS OF 24/7 - Allstate

1 membership BENEFITS summaryTHE BENEFITSOF 24/7 ASSISTANCE2 Hello Sample A. Sample,We look forward to serving membership BENEFITS summary lays out your membership information, benefit limits and more. Enclosed you ll find Requests & Reimbursement instructions for any time you need assistance. The enclosed membership Guide describes your membership BENEFITS and requirements. We re here to get and keep you on the ,Joan Trach , Chief Operating Officer24/7 Emergency Roadside AssistanceWays to request roadside assistance:Visit Open the Allstate mobile app*Call 800-347-8880 * Log into your account, select Roadside Assistance, select Request ServiceRoadside Elite MembersMembership number: 123456789 Primary member1: Sample A.

2 Sample Effective enrollment date: 02/03/2020 membership period: 02/03/2020 - 02/03/2021 THIS DOCUMENT IS NOT AN AUTOMOBILE LIABILITY OR PHYSICAL DAMAGE INSURANCE CONTRACT, NOR IS IT INTENDED TO COMPLY WITH ANY FINANCIAL RESPONSIBILITY Indicates primary member on the account. Please note that you must be 18 or older to be a primary member. Theprimary member can make membership or account information changes by calling LIMITS & SERVICE DETAILSE mergency Road Assistance*Service EventTowing$ 250 WinchingYesJumpstart and Flat Tire ChangeYesFuel Delivery2 gallonsLockout Service$250 Trip Interruption*$1,500*4 Service events per membership period, except for Trip Interruption.

3 Member pays for cost of fuel. Maximum $250preauthorized reimbursement limit per service BenefitsLimitRoad Hazard Tire/Wheel - only owned vehicles are eligible$250 - 2 EventsLegal Defense$1,500 Moving Motor Vehicle Violation** - Defense/Appeal$150/$150 Reckless Driving - Defense/Appeal$300/$300 Manslaughter - Defense/Appeal$750/$750**Other than reckless driving and/or manslaughterServices: Access to other services, discounts, and offersCarFax Reports - 7 per membership periodMechanic Hotline - YesTrip Plans by Email - YesRepair Facility Locator/Warranty - YesVisit for details. These services, discounts and offers are subject to Motor Club BENEFITS apply to you, an additional household member (if designated), or associatemember(s) (if any) listed on your membership VehiclesPersonal passenger vehicles designed, licensed, and used for on road transportation including those leased,owned, rented, and borrowed (including company cars assigned to you for full-time personal use).

4 Thesecan be four-wheeled sport utility vehicles, light trucks, and RVs with a carrying capacity of up to 2,000pounds, motorcycles, vehicles with two axles and four wheels up to 10,000 lbs. gross vehicle weight unlessotherwise noted. Dual-wheeled vehicles, recreational vehicles and pickup trucks with more than 2,000pounds carrying capacity are eligible only for jumpstart, lockout, and fuel delivery services; unlessotherwise noted Recreational Vehicles Including Class A, B and C type vehicles and Fifth Wheel Trailers - all trailers must be intow to be considered eligible. Up to 26,000 lbs. Gross Vehicle Weight (GVW).o Dual-Wheeled Campers and Motor HomesFOR AUTHORIZATION NUMBER & REIMBURSEMENT REQUESTS1 Any time you contact us, include your name, membership number, street address, email address and phonenumber.

5 All reimbursement requests and documentation must be sent within 90 days of the service. Torequest reimbursement, include the authorization number provided prior to rendering service and a legiblecopy of the repair or replacement Hazard Program 2 Allstate Roadside, Box 17480, Golden, CO 80402-6026 Pre-Authorized Emergency Roadside Assistance, Trip Interruption or Legal DefenseAllstate Roadside, Box 660021, Dallas, TX 75266-0021To request Legal Defense Reimbursement, include your arrest citation and the itemized bill from your attorney (must beon your attorney s letterhead). New York residents must have their attorney send us these documents membership DUES & CUSTOMER SERVICE INQUIRIESTo pay membership Dues, set automatic-renewalpreferences and all other Customer Service help Visit us at us at us at Allstate Roadside, PO Box 4363, Carol Stream, IL 60197-4363 Call us at 800-347-8880, Monday Friday, 7:00 7:00 CST41We reserve the right to deny any request submitted more than 90 days after the date of service (subject to certain staterestrictions) or any request that contains receipts and/or supporting documents which cannot be verified.

6 You areresponsible for any and all charges not Keep copies of all documents for your own records. You are responsible for any and all charges not covered as the damaged tire and/or wheel if, during the prior authorization call, the Program Administrator requested it your service, special discounts and BalanceIt s easy to find andpay your BenefitsYour coverageinformation is alwayswith you, even whenyou re on the OffersFind exclusivedeals and prices forRoadside OfficesCaliforniaRoadside Assistance950 Iron Point 210 Folsom, CA 95630 OklahomaRoadside Assistance14000 Quail Springs ParkwaySuite 4000 Oklahoma City, OK 73134 MarylandRoadside Assistance6514 Meadowridge.

7 MD 21075 TexasRoadside Assistance8675 Freeport ParkwaySuite E5 BIrving, TX 75063 MississippiRoadside Assistance578 Highland Colony ParkwaySuite 100 Ridgeland, MS 39157 WisconsinRoadside Assistance20225 W Water Tower BlvdSuite 110 Brookfield, WI 53045 NevadaRoadside Assistance2360 Corporate CircleSuite 300 Henderson, NV 89074 WyomingRoadside Assistance3001 E Pershing BoulevardSuite 105 Cheyenne, WY 82001 New MexicoRoadside Assistance170 N. Roadrunner ParkwaySuite 200 Las Cruces, NM 88011 Phone: (575) 532-9954 All other states:Roadside Assistance2775 Sanders RoadSuite E2 Northbrook, IL 60062-6127 Allstate Insurance Company, Northbrook, IL 60062, has issued Policy Number 648 562525 which covers certain Motor Clubbenefits for California, Florida, Georgia, Maryland, Massachusetts, Michigan, Mississippi and New York Roadside, Home Office 2775 Sanders Road, Suite E2, Northbrook, IL 60062-6127611 This page intentionally left blankRoadside AssistanceMembership Guide PLEASE NOTE.

8 THIS membership GUIDE IS NOT AN AUTOMOBILE LIABILITY OR PHYSICAL DAMAGE INSURANCE CONTRACT, NOR IS IT INTENDED TO COMPLY WITH ANY FINANCIAL RESPONSIBILITY Now you re ready for anything!Thank you for choosing Allstate Motor Club for your roadside assistance needs. Our fast, 24-hour emergency roadside service prepares you for whatever comes your way simply by requesting service using your phone. There is never a good time to have something go wrong on the road. We are always here to get you on your way again with quick, professional Information1 The BENEFITS and services outlined in this Guide are only available to Allstate Motor Club (AMC) Members like you.

9 Throughout this Guide, we may substitute we or us for AMC from time to time. Whenever we use the term member, this refers to any member(s) listed on your membership BENEFITS summary . In order to be a member, you must have a current, valid driver s license. If you d like to add or change the members on your plan, see the Requests & Reimbursements page for customer service contact a member, you re covered in any car that you are driving or riding in as long as the type of vehicle is eligible, according to the description below. Your membership does not cover non-members who drive a member s are some membership BENEFITS within this Guide that are available only if you selected a plan with those BENEFITS and services.

10 If you do not have those BENEFITS and services listed and would like to upgrade, see the Requests & Reimbursements page for The BENEFITS and services described in this Guide are available to members up to their stated limit without any additional payments in excess of membership dues, unless otherwise specified. For members residing in Montana only: Pursuant to MCA61-12-301(12) and MCA61-12-301, this membership Guide constitutes a service contract and upon purchase of membership , the member agrees and acknowledges the following: (1) this service contract is deemed to have been signed by the member and motor club; and (2) the member and motor club have each received a copy of this fully executed service contract.