Merchant Statement Guide - Chase Paymentech

1 A Guide TO READING YOUR. Merchant Statement . We know that if a Statement is difficult to read, it's difficult to use. You told us you wanted more information about how to read your Statement ; this View your electronic statements and account detail in our Resource Online Guide is easier to read and contains more of the information that helps you truly reporting solution. understand your processing data. n User-friendly format We believe a great Statement is one that helps you do business. And we're n Easy-to-read sections n Simple reconcilement committed to providing you the information you need to quickly and accurately n Fees broken down reconcile your Statement a Statement we're proud to make. n Qualification rate displayed 1. A Guide TO READING YOUR Merchant Statement . YOUR Statement DEFINED Your Merchant services financial Statement is available online, and is divided into the following sections. Section 1: Cover Page This section displays your Merchant address and processing notify you of important service and account information.

2 Information. This page contains important summary-level This page also includes the customer service number for financial information as well as a section for messages to assistance with your processing needs and questions. 1 Merchant provider's return address. Merchant Number: 000000000000 5 Statement Period: 2 Merchant 's name and current mailing address. Merchant NAME 01-Jan-20XX - 31-Jan-20XX. 4 If you have any questions regarding your Statement , please contact: 3 high-level overview of financial events A. occurring during the Statement period. Chase Paymentech 1. PO Box 29534 6 There are no new messages. Phoenix, AZ 85038. 4 The customer service phone number for Statement -related questions. 6. 2 Merchant NAME. 5 erchant-specific information, including the M ATTN: JOHN DOE. Merchant number and the Statement period. 123 MAIN STREET. ANYWHERE, NY 12345. 66 essage area containing important service M. announcements and account information.

3 Statement Summary 3. Deposit Amount: $ Amount Transferred: $ Chargebacks & Reversals: $ Financial Adjustments: $ Charges & Fees: $ 2. A Guide TO READING YOUR Merchant Statement . Section 2: Deposit Summary This section provides a comprehensive view of your account period, as well as any financial adjustments made to your activity broken down by card type, including all card type deposits. Negative amounts (credits withheld or removed from transactions you accepted and processed during the Statement your deposits) are indicated in red text with parentheses. 7 Post Date The date the transaction amounts were 10 Deposit Adjustments The dollar amount of the 13 otals By Card Type The total net dollars detailed T. submitted to Chase Paymentech for processing. transactions that were rejected and not processed by card type; the amount is to the right of the card during posting. type; more detail is provided in Section 4: Credit 8 umber of Items The number of transactions per N Card Summary.

4 Batch submitted for processing. 11 Net Deposits The total deposit amount less any deposit adjustments. 14 Totals A grand total of all activity during the 9 otal Deposit Amount The total dollar amount T Statement period. (sales minus returns) of each batch submitted. 12 Funded The net dollar amount funded to the Merchant by Chase Paymentech ; more detail is 15 ank account number The last 4 digits of the B. provided in Section 3: Funding Summary. bank account number used for funding deposits. 7 8 9 10 11 Deposit Summary 13. Post Number Total Deposit Deposit Date of Items Amount Adjustments Net Deposits 12 Funded Totals By Card Type Totals By Card Type Totals By Card Type Totals By Card Type 1/1 2 $ $ $ $ MC* $ VISA* $ JCB $ DEBIT* $ AMEX $ DSCV* $ 1/7 2 $ $ $ $ MC* $ VISA* $ JCB $ DEBIT* $ AMEX $ DSCV* $ 1/15 1 $ $ $ $ MC* $ VISA* $ JCB $ DEBIT* $ AMEX $ DSCV* $ 1/21 1 $ $ $ $ MC* $ VISA* $ JCB $ DEBIT* $ AMEX $ DSCV* $ 1/25 1 $ $ $ $ MC* $ VISA* $ JCB $ ( ) DEBIT* $ AMEX $ DSCV* $ 14 Totals 7 $ $ $ $ MC* $ VISA* $ JCB $ DEBIT* $ AMEX $ DSCV* $ *Funded by Chase Paymentech 15 Bank account number **0000.

5 Reflects most current bank account number All amounts in US Dollars If you have any questions regarding your Statement , please contact: 3. A Guide TO READING YOUR Merchant Statement . Section 3: Funding Summary This section provides a comprehensive view of and fees. Negative amounts (credits withheld or your daily deposit details, including chargebacks removed from your deposits) are indicated in red and reversals; financial adjustments; and charges text with parentheses. 16 Date The date the funding was processed. 19 Financial Adjustments The net dollar amount 21 Amount Transferred The net dollar amount of settlement adjustments to your account. More transferred to your account by Chase Paymentech , 17 Deposits The net dollar amount funded to the detail is provided in Section 6: Financial reflecting all adjustments. Merchant by Chase Paymentech . Adjustments. 22 Totals A grand total of all activity during the 18 Chargebacks/Reversals The net dollar amount of 20 Charges/Fees The net charges and fees amount Statement period.

6 The financial events due to chargebacks and deducted from funding during the Statement period;. reversals; more detail is provided in Section 5: more detail is provided in Section 7: Charges & Fees. 23 Bank account number The last 4 digits of the Chargebacks & Reversals. bank account number used for funding deposits. Funding Summary 16 Date 17 Deposits 18 Chargebacks/ 19 Financial 20 Charges/ 21 Amount Reversals Adjustments Fees Transferred 1/1 $ $ $ $ ( ) $ 1/7 $ $ $ ( ) $ $ 1/15 $ $ ( ) $ $ $ 1/21 $ $ $ $ $ 22 Totals $ $ $ ( ) $ ( ) $ 23 Bank account number **0000. Reflects most current bank account number All amounts in US Dollars If you have any questions regarding your Statement , please contact: 4. A Guide TO READING YOUR Merchant Statement . Section 4: Credit Card Summary The Credit Card Summary provides a period. You can analyze sales and detailed breakdown of your sales by returns, as well as sales volumes, 30 Net Sale Summarizes the total dollar amount card type for your entire Statement item counts and average ticket.

7 Processed by card type (sales less returns) during the Statement period. 24 Card Lists the various card types you currently 27 umber of Items Displays the total number of N 31 verage Ticket Calculates the net total and A. accept. credit transactions (returns) by card type during the divides it by the total number of items for the same Statement period. card type. 25 umber Of Items Lists the total number of sales N. transactions by card type during the Statement 28 redits Displays the total dollar amount of credit C 32 otals Total dollar amount of all credit card T. period. transactions (returns) by card type during the activity processed during the Statement period. Statement period. 26 ales Indicates the total dollar amount of sales S 33 Tax Information explains whether the Tax ID. transactions by card type during the Statement 29 otal Number Of Items Lists the total number of T Number we have on file currently matches IRS.

8 Period. transactions (sales and returns) processed by card records, and whether you need to take action. type during the Statement period. Credit Card Summary Number Total Number Average 24 Card 25 of Items 26 Sales 27 Number Of 28 Credits 29 30 Net Sales 31 Ticket Items Of Items MASTERCARD 1 $ 0 $ 1 $ $ VISA 1 $ 0 $ 1 $ $ DISCOVER 1 $ 0 $ 1 $ $ AMERICAN EXPRESS 2 $ 0 $ 2 $ $ JCB 1 $ 1 $ ( ) 2 $ $ DEBIT 1 $ 0 $ 1 $ $ 32 Totals 7 $ 0 $ ( ) 7 $ 33 Tax Information The Tax ID Number we have on record currently matches IRS records. There is no action required on your part at this time. Please contact 866-814-2769 with any questions pertaining to the IRS mandate. All amounts in US Dollars If you have any questions regarding your Statement , please contact: 5. A Guide TO READING YOUR Merchant Statement . Section 5: Chargebacks & Reversals This section lists and summarizes the chargebacks and for a charge on his or her credit card, or they may be reversals for your Statement period.

9 These generally initiated by the issuing bank due to a technical issue, occur once a customer refuses to accept responsibility such as no authorization approval code received. 34 Date Date the chargeback or reversal was 37 Items Total number of chargebacks or reversals 40 Total Reversals Total of all of the reversals by processed to your bank account. for the processing date. item and amount for the Statement period. 35 ACS Number The automated case number (ACS) 38 Amount The dollar amount of the respective 41 ank account number The last 4 digits of the bank B. assigned to the chargeback/reversal. chargeback or reversal. account number used for chargebacks and reversal. 36 hargeback/Reversal Reason Indicates the C 39 Total Chargebacks Total of all of the chargebacks reason for the chargeback or reversal. by item and amount for the Statement period. Chargebacks & Reversals 34 Date 35 ACS Number 36 Chargeback/Reversal Reason 37 Items 38 Amount 1/15 Chargebacks XXXXXXXXXXX CREDIT NOT PROCESSED $( ).

10 1/21 Reversals XXXXXXXXXXX CREDIT NOT PROCESSED $ 39 Total Chargebacks 1 $ ( ). 40 Total Reversals 1 $ 41 Bank account number **0000. Reflects most current bank account number All amounts in US Dollars If you have any questions regarding your Statement , please contact: 6. A Guide TO READING YOUR Merchant Statement . Section 6: Financial Adjustments This section itemizes financial adjustments Funding Summary section. The amount charged processed during the Statement period based on to your account is indicated in black, while any date and description, as summarized in the credits to your account are indicated in red. 42 Date Date the adjustment was processed to the 45 Amount Dollar amount of the adjustment on a Merchant 's bank account. given date (black text indicates a negative amount). 43 adjustment Description Detailed description of 46 otal Financial Adjustments Total of the T. the adjustment . adjustment items and dollar amounts for the Statement period.