Micros 3700 QUICK REFERENCE GUIDE -Property …

1 Micros 3700 QUICK REFERENCE GUIDE - property Expert/Back Office PC Functions Employees and Labor 3) From Manager Procedures, Click on the Employee 7) Click the green check to save the record. Add a New Employee: Button. To Remove a Menu Item from the POS Screen: 1) Open POS Configurator on the Back Office PC. 1) Open POS Configurator on the Back Office PC. 2) Click on the Employee's Tab 4) Use the link to find the employee record. 5) Touch the employee name to select. 2) Click on the button. 3) Click on the Button 4) Click on the last record number in the section that you wish 6) Click on the link to bring up the Assign an ID 3) In Record View, scroll to find the Menu Item. to add the Employee. Screen. 4) Click on the Menu item in Record View 7) Swipe the card through the workstation mag card reader at 5) On the General Tab, double click the Menu Item SLU field. 5) Click on the add button this point. The number from the card will auto fill into both 6) Hit delete on your keyboard.

2 6) A new record line will appear at the end of the section. fields. 7) Click the green check to save the record. 7) On the General Tab enter in: 8) Click the button to save. 8) After the system updates, the item will no longer appear in a) First Name the POS screen. b) Last Name 9) Click the in the upper right hand corner to close c) Check name will automatically appear Manager procedures. 8) On the Security Tab enter in: a) Password ID (for the Workstations) Menu Items Adding/Changing b) PC Application ID (for the Back Office PC) if applicable. To Add a Menu Item: c) Choose the appropriate Employee Class 1) Open POS Configurator on the Back Office PC. d) Choose the Back Office Employee Class if applicable. 9) On the POS tab: 2) Click on the button. 3) In Record View, scroll to find the Menu Item section you a) Choose a Revenue Center would like to add the Menu Item to. b) Choose a Cashier Number 4) Highlight the last Menu Item in that section. c) Choose a Cash drawer status if applicable 10) On the Job Rates tab: 5) Click on the Copy button, and then click on the Paste a) Click in the box under name and choose the correct job code.

3 Button . A new Menu Item record will appear on the b) Confirm the Default pay rate and use the Override screen with the same Name. column if necessary. 6) Click on the Name in the Record View field. Delete and add the new Menu Item Name. 11) Click the green check to save the record. 7) Click on the Prices Tab 8) Enter in the new Price. Change an Employee ID. On the Back Office PC: 9) Click the green check to save the record. 1) Open POS Configurator 2) Click on the Employee's Tab To quickly find Menu Items, Click on Record on the command line and choose Find from the drop down list. 3) Click on the Button Type in the name of the Menu Item in the Field Value box, 4) Scroll to find the employee's name. making sure the Partial Match Anywhere option is selected. 5) Click on employee name, then the Security Tab. Click on Next until you find the correct menu item. 6) Change the Password ID. 7) Click the Green Check mark to save. To Change a Price 1) Open POS Configurator on the Back Office PC.

4 Change or Create an Employee ID Card: 2) Click on the button. On a Workstation: 3) In Record View, scroll to find the Menu Item. 1) Sign in as a Manager 4) Click on the Menu item in Record View 2) From the Manager Screen, click on the Manager Procedures 5) Click on the Prices tab. button. 6) Change the Price. Traverse City Office Grand Rapids Office 845 Robinwood Court 3033 Orchard Vista Drive Traverse City, MI 49686 Suite 104. phone Kentwood, MI 49546 For 24 hour 7 day a week support call: 1-866 FOR-IPOS. fax phone (367-4767) . fax Updated Micros 3700 QUICK REFERENCE GUIDE - property Expert/Back Office PC Functions System Information 6. Click the [START] button in the bottom left corner of the How to Verify Credit Card Batch and Transfer: screen and choose shut down. How to Log onto Back Office PC after Reboot: 7. In the dialog box click 1. Double click on the Credit Card Icon to After the PC powers up and the operating systems load, there will 8. Click [YES]. start up the Credit Card Utility.

5 Be a login screen. Make sure the Caps Lock key on your 9. Once the machine says, It's now safe to turn off your 2. Click on the Report tab. keyboard is not enabled. Click your mouse into the text boxes to computer. Press the power button, and wait ten seconds. 3. On the left side of the window are the Credit Card Batch type in them. 10. After waiting the ten seconds press the power button again. Detail reports; on the right side are the Credit Card Transfer 11. Log back onto the PC. Status reports. 12. If Micros does not restart automatically, 4. Click on the date of the report you would like to review. Double click the Control Panel icon, 5. Click the Preview button. User Name: highlight Restaurant, and click the Front of House button to restart all Services. Password: How to Properly Shutdown the Workstations: How to Start the Symantec pcAnywhere Program: Work Station 4: 1. Facing the workstation, on the 1) Double click on the Host Icon on your underside of the screen below the desktop.

6 Light in the lower right hand corner, is 2) In your system tray (by the clock), an icon a power button. Hold this in for until should appear. the screen shuts off. 2. Wait for 10 seconds, and then press the button again. 3. The workstation will beep, flash to a blue screen with Micros 3) If you mouse over the icon with the green check in it, you will in white letters and begin the boot up process. see a pop up message Symantec pcAnywhere waiting . 4) If at any time you see the icon with a red X, restart How to Calibrate a Workstation 4: pcAnywhere. My Dial In Phone numbers: 1. On the workstation, sign in as a manager. 2. On the manager screen, hit the minimize button. 3. The Start button will appear on the bottom of the screen to Credit: the left. 4. Click on Start, Settings, Control Panel, and then click on the program Touch Screen. Support: 5. Click on the Calibrate button and go through the program. 6. If this doesn't work Click on Start again, go to Programs, How to properly shut down the Micros Server: window Explorer, Doc, Utilities, and click on the program WCF.

7 1. Double Click on the Control Panel Icon. This 7. Put checks in both the boxes in the window and click ok, then area starts and stops all of the services of the Click Proceed on the warning and the workstation will shut 3700 . This is where Operations are started or off. stopped, either before a system shutdown or after a start up. 8. Power the workstation on again, Micros Cal will start and will 2. Highlight the word Restaurant . ask you to choose the server name, 9. Choose Server 3700 , click next, and then choose the 3. Click on the OFF button on the Status tab. workstation name. The unit sill power down and up again a 4. The Machine will say, Changing state of Restaurant to off. few times and Micros will load after that. Click [OK]. 5. Wait for all services to shut down. A red X next to each service indicates this. Traverse City Office Grand Rapids Office 845 Robinwood Court 3033 Orchard Vista Drive Traverse City, MI 49686 Suite 104. phone Kentwood, MI 49546 For 24 hour 7 day a week support call: 1-866 FOR-IPOS.

8 Fax phone (367-4767) . fax Updat