Nighthawk AC1900 WiFi Cable Modem Router

1 350 East Plumeria DriveSan Jose, CA 95134 USAA pril 2015202-11499-01 Nighthawk AC1900 wifi Cable Modem RouterModel C7000 User Manual 2 Nighthawk AC1900 wifi Cable Modem Router SupportThank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit (US & Canada only): (Other Countries): Check the list of phone numbers at NETGEAR, Inc., NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes regulatory compliance information, visit the regulatory compliance document before connecting the power 1 Hardware SetupUnpack Your Modem Router .

2 7 Front Panel .. 7 Rear Panel .. 9 Position Your Modem Router .. 9 Cable Your Modem Router .. 10 Cable the Modem Router in a Simple Network .. 10 Cable Your Modem Router to a Router and Use Bridge Mode .. 11 Set Up Your Internet Service with Comcast Xfinity .. 12 Use Self-Activation to Set Up Your Internet Connection .. 12 Call Comcast Xfinity to Set Up Your Internet Connection .. 13 Chapter 2 Connect to the Network and Access the Modem RouterConnect to the Network.. 15 Wired Connection .. 15 wifi Connection .. 15 Label .. 16 Types of Logins .. 16 Log In to the Modem Router .. 16 Access the Modem Router with NETGEAR genie App .. 17 Chapter 3 Specify Your Internet SettingsNotify Your Internet Provider .. 19 Specify the Cable Connection Starting Frequency .. 19 View Modem Router Initialization.. 20 Manually Set Up the Internet Connection .. 21 Specify an IPv6 Internet Connection .. 23 Change the MTU Size.

3 24 Chapter 4 Control Access to the InternetSet Up Parental Controls .. 27 Block Access to Your Network.. 29 Use Keywords to Block Internet Sites .. 30 Block Services from the Internet .. 32 Schedule When to Block Internet Sites and Services .. 33 Avoid Blocking on a Trusted Computer .. 34 Set Up Security Event Email Notifications .. 35 4 Nighthawk AC1900 wifi Cable Modem Router Chapter 5 Share USB Devices Attached to the Modem RouterUSB Drive Requirements .. 38 Access a USB Drive on the Network .. 38 Control Access to the USB Drive .. 39 Use FTP Within the Network .. 41 View Network Folders on a USB Drive .. 42 Add a Network Folder on a USB Drive .. 43 Edit a Network Folder on a USB Drive .. 44 Approve USB Devices .. 44 Access the USB Drive Through the Internet .. 45 Set Up FTP Access Through the Internet.. 46 Access the USB Drive Through the Internet with FTP.

4 47 Safely Remove a USB Drive .. 48 Chapter 6 Share a USB PrinterInstall the Printer Driver and Cable the Printer.. 50 Download the ReadySHARE Printer Utility .. 50 Install the ReadySHARE Printer Utility .. 51 Use the Shared Printer .. 52 View or Change the Status of a Printer .. 53 Use the Scan Feature of a Multifunction USB Printer .. 54 Change NETGEAR USB Control Center Settings .. 54 Chapter 7 Specify Network SettingsView WAN Settings .. 57 Set Up a Default DMZ Server .. 58 Change the Modem Router s Device Name .. 59 Change the LAN TCP/IP Settings .. 59 Specify the IP Addresses that the Modem Router Assigns .. 61 Disable the DHCP Server Feature in the Modem Router .. 62 Reserve LAN IP Addresses .. 63 Improve Network Connections with Universal Plug and Play .. 64 Use the WPS Wizard for wifi Connections .. 65 Specify Basic wifi Settings .. 66 Change the wifi Security Option .. 68 Set Up a Guest Network.

5 69 Control the Wireless Radios .. 70 Use the wifi On/Off Button .. 70 Enable or Disable the Wireless Radios .. 71 Set Up a Wireless Schedule .. 72 Specify WPS Settings .. 73 Chapter 8 Manage Your NetworkChange the admin Password .. 75 View Modem Router Status .. 75 5 Nighthawk AC1900 wifi Cable Modem RouterDisplay Internet Port Statistics .. 76 Check the Internet Connection Status.. 77 View Logs of Modem Router Activity .. 78 View Event Logs .. 80 Run the Ping Utility .. 81 Run the Traceroute Utility .. 82 Monitor Internet Traffic .. 83 View Devices Currently on the Network .. 84 Manage the Modem Router Configuration File.. 85 Back Up Settings .. 85 Restore Configuration Settings.. 86 Erase the Current Configuration Settings .. 87 View Wireless Access Points in Your Area .. 87 View or Change the Modem Router Wireless Channel .. 88 Dynamic DNS .. 89 Specify a DNS Account.

6 90 Change the Dynamic DNS Settings .. 90 Remote Management .. 91 Chapter 9 Specify Internet Port SettingsSet Up Port Forwarding to a Local Server .. 94 Add a Custom Port Forwarding Service.. 95 Edit a Port Forwarding Service .. 96 Delete a Port Forwarding Entry .. 97 Application Example: Make a Local Web Server Public .. 97 How the Modem Router Implements the Port Forwarding Rule .. 98 Set Up Port Triggering .. 98 Add a Port Triggering Service .. 99 Application Example: Port Triggering for Internet Relay Chat .. 100 Chapter 10 TroubleshootingTroubleshoot with the LEDs .. 102 Power LED Is Off.. 102 LEDs Never Turn Off.. 102 Internet LED Is Off .. 102 Troubleshoot the Cable Internet Connection .. 102 Cannot Log In to the Modem Router .. 103 Changes Not Saved .. 104 Wireless Connectivity .. 104 Troubleshoot Your Network Using the Ping Utility .. 105 Test the LAN Path to Your Modem Router .. 105 Test the Path from Your Computer to a Remote Device.

7 106 Appendix A Supplemental InformationFactory Settings.. 108 Technical Specifications .. 110611. Hardware SetupThis chapter covers the following topics: Unpack Your Modem Router Front Panel Rear Panel Position Your Modem Router Cable Your Modem Router Set Up Your Internet Service with Comcast Xfinity For more information about the topics covered in this manual, visit the support website at Setup 7 Nighthawk AC1900 wifi Cable Modem RouterUnpack Your Modem RouterYour package contains the following cablePower adapterModem routerFigure 1. Package contentsFront PanelThe Modem Router has status LEDs and buttons on the LEDD ownstream LEDU pstream LEDI nternet LEDWPS button / LEDWiFi On/Off button5 GHz GHz LEDE thernet LEDF igure 2. Modem Router front viewHardware Setup 8 Nighthawk AC1900 wifi Cable Modem Router You can use the LEDs to verify status and connections.

8 The following table lists and describes each LED and button on the front panel of the Modem Green. Power is supplied to the Modem Router . Off. No power is supplied to the Modem Router . Solid red. Thermal cutoff mode. Power off the unit, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open Solid amber. One downstream channel is locked. Solid green. Two or more downstream channels are locked. Blinking green. The Modem Router is scanning for a downstream channel. Off. No downstream channel is locked. Upstream Solid amber. One upstream channel is locked. Solid green. Two or more upstream channels are locked. Blinking green. The Modem Router is scanning for an upstream channel. Off. No upstream channel is Solid green. The Modem Router is online. Blinking green.

9 The Modem Router is synchronizing with the Cable provider s Cable Modem termination system (CMTS). Slow blinking amber and green. The Modem Router reached the traffic meter limit. (For information about the traffic meter, see Monitor Internet Traffic on page 83.) Off. The Modem Router is GHz radio Green. The GHz radio is on. Off. The GHz radio is GHz radio Green. The 5 GHz radio is on. Off. The 5 GHz radio is Green. A device is connected to an Ethernet port and powered on. Each Ethernet port has LEDs on the rear panel. Off. No device is connected to an Ethernet On/Off but-ton with LED Pressing this button for two seconds turns the wifi radios in the Modem Router on and off. If this LED is lit, the wifi radios are on. If this LED is off, the wifi radios are turned off and you cannot use wifi to connect to the Modem button with LED This button lets you use WPS to join the wifi network without typing the wifi password.

10 The WPS LED blinks during this process and then lights solid. Hardware Setup 9 Nighthawk AC1900 wifi Cable Modem RouterRear PanelThe rear panel has the connections and button shown the following adapter inputEthernet LAN portsCoaxial Cable connectorUSB portReset buttonFigure 3. Modem Router rear panelPosition Your Modem RouterThe Modem Router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your Modem Router . For example, the thickness and number of walls the wireless signal passes through can limit the range. Additionally, other wireless access points in and around your home might affect your Modem Router s signal. Wireless access points are Modem routers , repeaters, wifi range extenders, or any other device that emits a wireless signal for network your Modem Router according to the following guidelines: Place your Modem Router near the center of the area where your computers and other devices operate, and within line of sight to your wireless devices.