OEATIONAL EQUIREMENTS - Olympic Games

1 HOST CITY CONTRACT OPERATIONAL REQUIREMENTSJUNE 2018 Host City Contract - Operational Requirements June 2018 Host City Contract - Operational Requirements June 2018 2018 International Olympic Committee all rights reserved Cover: 2018 Int el Host City Contract - Operational Requirements June 2018 Erratum (10 October 2018 ) This document was first published on 2 July 2018 . It has been modified on 10 October 2018 to include the following corrections: Page 24, ACM 04 Stakeholder Accommodation Requirements table Stakeholder Group (SG) Subgroup Population # Rooms (Winter) Media Rights Holders Hospitality Rights Holders Hospitality 750 Broadcasters Production OBS Production 10,500 10,000 Rights Holders Production Written and Photo.

2 Press World News Agencies 2,500 Individual written and photographic press Totals 23,860 Page 38, 4. Brand, Identity and Look of the Games Introduction More information on the topics covered in this section is available in the Olympic Games Guide on Brand, Identity and Look of the Games , the following annex and any cross-referenced documents listed within them: BIL Annex 1 - Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers.

3 Page 40, BIL 10 Dual branding Wherever possible, and in particular in Back-of-House (BOH) areas and operations ( workforce uniforms, fleets, etc.) except on the FOP, apply dual branding to simplify the transition, subject to IOC and IPC approval. Page 41, BIL 17 Uniforms Based on the BIL Annex 1 Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers, submit the OCOG uniform branding guidelines and uniform designs to the IOC for approval in advance of production.

4 Page 221, Annexes BIL Annex 1 Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers (June 2018 )* CER Annex 2 Specifications on Victory Ceremony Staging and Announcements Scripts (June 2015 2018 ) * CER Annex 3 - Specifications on Protocol Elements for Ceremonies (June 2018 ) * Host City Contract - Operational Requirements June 2018 Page 5 of 292 Table of content Acronyms .. 7 Foreword.

5 12 1. 2. Accreditation ..33 3. Arrivals and 4. Brand, Identity and Look of the Games ..38 5. Business Development ..44 6. Ceremonies ..47 7. City Activities and Live Sites ..55 8. City Operations ..57 9. Communications ..58 10. Culture ..61 11. Digital Media ..64 12. Education ..70 13. Energy ..72 14. Engagement ..75 15. Finance ..77 16. Food and Beverage ..81 17. Games Delivery ..83 18. Information and Knowledge Management ..89 19. Language Services ..92 20. Marketing Partner Services ..93 21. Media ..96 22. Medical Services ..104 23. NOC/NPC Services ..111 24.

6 Olympic /Paralympic Family and Dignitary Services ..115 Host City Contract - Operational Requirements June 2018 Page 6 of 292 25. Olympic and ParalympicTorch Relays ..120 26. People Management ..125 27. Protection and Respect of Human Rights ..127 28. Protocol ..129 29. Rights Protection ..134 30. Safety ..143 31. Signage ..147 32. Sourcing and Resource Management ..150 33. Spectators ..152 34. Sport (including IF Services) ..154 35. Sustainability and Legacy ..165 36. Technology ..169 37. Ticketing and Hospitality ..174 38. Transport ..182 39. Venues.

7 200 40. Villages Manage Annexes ..221 Host City Contract - Operational Requirements June 2018 Page 7 of 292 Acronyms Acronym Definition AAA Accommodation Allocation Agreement AHU Air Handling Unit AIOWF Association of International Olympic Winter Sports Federations ANOC Association of National Olympic Committees ASOIF Association of Summer Olympic International Federations ATM Automated Teller Machine ATR Authorised Ticket Reseller ATV All Terrain Vehicle AV Audio-visual BI Background Instrumental BIO Broadcast Information Office BMS Building Management System BOH Back of House BV

8 Background Vocal CAD Computer-aided Design CAS Court of Arbitration for Sport CATV Cable Television CCR Commentary Control Room CCTV Closed Circuit Television CD Compact Disc CEO Chief Executive Officer CIE Commission internationale de l clairage/International Commission on Illumination CIS Commentator Information System CRI Colour Rendering Index CRM Customer Relationship Management CT Computed Tomography CV Coefficient of Variation D&O Directors and Officers DCAS Detailed Competition Activity Schedule DCO Doping Control Officer DD Detailed Design DDA Different Discipline Athletes DDP Domestic Dignitary Programme DDS Direct and Dedicated Services DOS Directory of Services DRM Delegation Registration Meeting DSLA Detailed Service Level Agreement Host City Contract - Operational Requirements June 2018 Page 8 of 292 Acronym Definition DVD Digital Video Disc EB Executive Board EBU European Broadcasting Union EMR Electronic Medical Record ENG Electronic News Gathering ET End Title FFE Furniture.

9 Fixtures and Equipment FOH Front of House FOP Field of Play FX Foreign Exchange GAISF Global Organisation of International Sport Federations GDP Games Delivery Plan GR Glare Rating HCC Host City Contract HLD High Level Design HOG Head of Government HOS Head of State HSSM High Speed Slow Motion HVAC Heating, Ventilation and Air Conditioning IBC International Broadcast Centre iDCO International Doping Control Officer IDP International Dignitary Programme IEC International Engineering Consortium IESNA Illuminating Engineering Society of North America IF International Federation IMGA International Masters Games Association INFO+ Games Information System IOC International Olympic Committee IOPP International Olympic Photo Pool IP Intellectual Property IPC International Paralympic Committee IPP Internationally Protected Person IPR Intellectual Property Rights

10 ISO International Organisation for Standardization IT Information Technology ITA International Testing Authority ITO International Technical Official Host City Contract - Operational Requirements June 2018 Page 9 of 292 Acronym Definition ITVR International Television and Radio IUCN International Union for Conservation of Nature JMPA Joint Marketing Programme Agreement JOOG Joint Operators Olympic Group JSF Joint Steering Forum KPI Key Performance Indicator LAN Local Area Network LED Light Emitting Diode LOC Local Organising Committee MBC Mountain Broadcast Centre MHE Materials Handling Equipment MMC Mountain Media Centre MOC Main Operations Centre MOU Memorandum of Understanding MPA Marketing Plan Agreement MPC Main Press Centre MPCP Marketing Partner Coach Programme MRI Magnetic Resonance Imaging MS Master Schedule MT Main Title MVA Mega Volt Amp NADO National Anti-Doping Organisation NF National Federation NOC National Olympic Committee NPC National Paralympic Committee NTO National Technical Official OB Outside Broadcast OBO Olympic Broadcast Organisation OBS Olympic Broadcasting Services