ORGANISATION REQUIREMENTS FOR FLIGHT CREW

1 FLIGHT operations DIRECTIVE ORGANISATION REQUIREMENTS FOR FLIGHT crew 10OR-16 Issue 2 1st March 2017 FOD No. : 10OR-16 Issue : 2 Page : 3 of 105 TABLE OF CONTENTS (a) Citation, Application and Interpretation (b) Part A General REQUIREMENTS Section I General Section II Management (c) Part B ATO Section I General Section II Additional REQUIREMENTS for ATOs providing training for CPL, MPL and ATPL and the associated ratings and certificates Section III Additional REQUIREMENTS for ATOs providing specific types of training (d) Part C FSTD Section I REQUIREMENTS for organisations operating FSTD s Section II - REQUIREMENTS for the qualification of FSTD s (e) Appendices (1) Appendix 1 Sample of an ATO ORGANISATION (2) Appendix 2 Content of Training and Procedures Manual for ATO for utilising Aircraft (3) Appendix 3 Content of Training and Procedures Manual for ATO for utilising FSTD and in addition Aircraft (4)

2 Appendix 4 List of Mandatory Manuals and Documentations (5) Appendix 5 New/Renewal application process of an ATO (f) Attachments (1) Attachment A ATO s COA Audit Response Format (2) Attachment B Application for AM and Post Holders Attachment B-1 Application for Nomination of an AM for purpose of COA and Supervision Attachment B-2 Application for Nomination of Post Holders for purpose of COA and Supervision (3) Attachment C Sample of forms Attachment C-1a ATO Application Form for TRTO Attachment C-1b ATO Application Form for FTO Attachment C-2 ATO FSTD User Approval Form FOD No. : 10OR-16 Issue : 2 Page : 4 of 105 Attachment C-3a ATO-TRTO Base Inspection Checklist Attachment C-3b ATO-FTO Base Inspection Checklist Attachment C-4 ATO TRI/TRE/FSI/TRE Application Form Attachment C-5 FSTD Qualification Form Attachment C-6 FSTD Agenda Evaluation/Certification Form Attachment C-7 FSTD Evaluation Profile Attachment C-8 FSTD Evaluation Report Attachment C-9 ATO Validation Check Form (4) Attachment D Sample of certificates Attachment D-1a Certificate of Approval Approved Training ORGANISATION Attachment D-1b Training Specification Attachment D-2a FSTD Certificate of Qualification Attachment D-2b FSTD Qualification Specifications Attachment D-3 FSTD User Approval Certificate FOD No.

3 : 10OR-16 Issue : 2 Page : 5 of 105 CIVIL aviation REGULATIONS 2016 FLIGHT operations DIRECTIVE ORGANISATION REQUIREMENTS FOR FLIGHT crew 1. CITATION This FOD may be cited as the FLIGHT operations Directive ORGANISATION REQUIREMENTS for FLIGHT crew (10OR-16). 2. APPLICATION The following persons shall be subject to this FOD: (a) a person or ORGANISATION approved by the Director General to provide any course of training or instruction or authorize by the Director General to conduct any examination or test under regulation 64 of the MCAR; and (b) a person or ORGANISATION approved by the Director General to provide any FLIGHT simulation training device for the conduct of a test or a course of FLIGHT training or instruction under regulation 68 of the MCAR. 3. INTERPRETATION In this Directive accountable manager or AM means the manager who has corporate authority for ensuring that all training commitments can be financed and carried out to the standard required by the DCA, and any additional REQUIREMENTS defined by the ATO; Approved Training ORGANISATION or ATO means an approved training ORGANISATION as approved by the Director General under regulation 64 MCAR; Certificate of Approval or COA means a certificate of approval issued by the Director General to the ATO; Certificate of Qualification or COQ means qualification given to FSTD which have met certification standard as determined by the Director General; DCA means Department of Civil aviation Malaysia; FLIGHT crew has the same meaning assigned to it under the MCAR.

4 Finding means a conclusion by an audit s personnel that demonstrates non-conformity with a specific standard; full FLIGHT Simulator or FFS means a full size replica of a specific type or make, model and series aircraft FLIGHT deck, including the assemblage of all equipment and computer programmes necessary to represent the aircraft in ground and FLIGHT operations , a visual system providing an out-of-the- FLIGHT deck view, and a force cueing motion system; FOD No. : 10OR-16 Issue : 2 Page : 6 of 105 FLIGHT simulation training device or FSTD means any apparatus in which FLIGHT conditions in an aircraft are simulated on the ground; FLIGHT training device or FTD means a full size replica of a specific aircraft type s instruments, equipment, panels and controls in an open FLIGHT deck area or an enclosed aircraft FLIGHT deck, including the assemblage of equipment and computer software programmes necessary to represent the aircraft in ground and FLIGHT conditions to the extent of the systems installed in the device, and which does not require a force cueing motion or visual system, except in the case of helicopter FTD levels 2 and 3, where visual systems are required.

5 FLIGHT and navigation procedures trainer or FNPT means a training device which represents the FLIGHT deck or cockpit environment, including the assemblage of equipment and computer programmes to represent an aircraft type or class in FLIGHT operations to the extent that the systems appear to function as in an aircraft and flown by sole reference to instruments; MCAR means Civil aviation Regulations 2016; operator has the same meaning assigned to it under the MCAR; pilot-in-command or PIC means the pilot designated as being in command and charged with the safe conduct of the FLIGHT ; pilot-in-command under supervision or PICUS means a co-pilot performing, under the supervision of the PIC and performing the duties and functions of a PIC; proficiency check means the demonstration of skill to revalidate or renew ratings and including such oral examination as may be required; quality assurance means all the planned and systematic actions necessary to provide adequate confidence that all training activities satisfy given standards and REQUIREMENTS , including the ones specified by the ATO in relevant manuals; and User Approval Certificate or UAC means a certificate given to an operator to use and approved FSTD for specified training under dry lease agreement.

6 REVOCATION The FLIGHT operations Directive ORGANISATION REQUIREMENTS for FLIGHT crew [10OR-16], Issue 1 is revoked. FOD No. : 10OR-16 Issue : 2 Page : 7 of 105 PART A GENERAL REQUIREMENTS SECTION I General Application for the certificate An application for the issuance, renewal or variation of a COA, certificate of qualification ( COQ ) or user approval certificate ( UAC ) shall be made to the Director General and accompanied by the documents and information as may be required by the Director General and in accordance with the REQUIREMENTS as may be required by the Director General. An ORGANISATION structure of an ATO is as per the Appendix 1 of this FOD. Terms and conditions and REQUIREMENTS in this FOD A holder of COA, COQ and UAC shall comply with the terms and conditions of the COA, COQ and UAC, respectively and REQUIREMENTS in this FOD.

7 Changes to operator (a) No holder of COA, COQ and UAC shall make any changes affecting (1) the terms and conditions of the COA, COQ and UAC, respectively or the particulars in the COA, COQ and UAC, respectively; (2) any of the elements of the operator s management system as specified in (a)(1)or(a)(2)of this FOD, unless with the approval of the Director General. (b) An application for the changes under paragraph (a) shall be made to the Director General and accompanied by the documents and information as may be required by the Director General and in accordance with the REQUIREMENTS as may be required by the Director General. (c) The Director General may impose such terms and conditions on the approval of changes. (d) The holder of COA, COQ and UAC shall continue to operate under the terms and conditions of the COA, COQ and UAC and REQUIREMENTS under this FOD, and such terms and conditions and REQUIREMENTS shall, pending the approval of changes continue in full force and effect.

8 FOD No. : 10OR-16 Issue : 2 Page : 8 of 105 Continued validity (a) Subject to the power of the Director General to suspend or revoke the COA, COQ and UAC under regulation 193 of MCAR, the COA, COQ and UAC shall be valid for a period of 12 months. (b) When the COA, COQ or UAC is revoked, the holder of COA, COQ and UAC shall within 14 days from the date of revocation returned the COA, COQ or UAC to the DCA. (c) When the COA, COQ or UAC is suspended, the COA, COQ and UAC shall no effect during the period of suspension. Access For the purpose of determining compliance with the MCAR and any notice, circular, directions or information as issued by the Director General, the holder of COA, COQ and UAC shall comply with any request, demand or order made by the Director General or any authorized officer to access and inspect any aviation facility, aircraft, aerodrome, place or building, document, records, data, procedures or any other material relevant to its activity.

9 Findings (a) The corrective action plan defined by the ORGANISATION should address the effects of the non-conformity, as well as its root-cause. Corrective action is the action to eliminate or mitigate the root cause(s) and prevent recurrence of an existing detected non-compliance or other undesirable condition or situation. Proper determination of the root cause is crucial for defining effective corrective actions. (b) The applicant for or holder of COA, COQ and UAC shall within 14 days from the receipt of the notification of findings, submit the corrective action plan to the DCA as follows: (1) immediate corrective action taken in the short term at least to contain the findings and stop it from continuing; (2) root cause analysis to identify the origin of the findings; (3) root cause correction that should significantly reduce or eliminate the chances of recurrence; (4) follow up to verify the effectiveness of the corrective action taken; and FOD No.

10 : 10OR-16 Issue : 2 Page : 9 of 105 (5) closure statement from the Quality Manager or responsible person stating his reason for acceptance of the corrective action taken. (c) The format of the corrective action plan is as per the Attachment A of this FOD. (d) Upon the submission of the corrective action plan, the applicant for or holder of COA, COQ and UAC shall demonstrate corrective action implementation to the satisfaction within a period as agreed by the DCA. Immediate reaction to a safety problem The holder of COA, COQ and UAC ORGANISATION shall implement: (a) any safety measures as required by the DCA; and (b) any relevant mandatory safety information issued by the DCA. SECTION II Management Management system (a) The holder of COA, COQ and UAC shall establish, implement and maintain a management system that includes: (1) clearly defined lines of responsibility and accountability throughout the holder of COA, COQ and UAC, including a direct safety accountability of the accountable manager; (2) description of the overall philosophies and principles of the ORGANISATION with regard to safety, referred to as the safety policy; (3) the identification of aviation safety hazards entailed by the activities of the ORGANISATION , their evaluation and the management of associated risks, including taking actions to mitigate the risk and verify their effectiveness; (4) maintaining personnel trained and competent to perform their tasks; FOD No.