PEMBANGUNAN SUMBER MANUSIA BERHAD …

1 PEMBANGUNAN SUMBER MANUSIA BERHAD KEMENTERIAN SUMBER MANUSIA Outline Background of the establishment of NHRC Objectives Functions Scopes of NRHC Services SME TNA Consultancy Scheme NHRC Portal Background of the Establishment of NHRC Mini-SRI Lab (24 Feb 1 Apr 2011) SRIs Strategic Reform Initiatives Scope of Focus NEM recommendation The total no of SMEs 552,000 (Economic Census 2009) Size of Company 80% Total companies in Malaysia 1% 10% 10% 99%* 60% Workforce 40% Business Challenges HR Priorities Long term sustainable growth Survival Be competitive and business growth Basic Advanced Intermediate Minimal Micro Small Medium Large MNCs GDP Contribution (SME Annual Report 2009/10)

2 Scope of Focus NEM recommendation The total no of SMEs is 662,939 (Economic Census 2011 Size of Company 77% Total companies in Malaysia 3% 20% 3% 97%* 53% Workforce 47% Business Challenges HR Priorities Long term sustainable growth Survival Be competitive and business growth Basic Advanced Intermediate Minimal Micro Small Medium Large MNCs GDP Contribution (SME Annual Report 2009/10) of business establishments in Malaysia are Small & Medium Enterprises (SMEs) SMEs contribute to the Gross Domestic Products (GDP) To realise the aspiration of becoming a High Income Nation, contribution of SMEs to GDP must be elevated to 70% New Economic Model (NEM) outlines that Malaysia needs to intensify Human Capital Development (HCD) in order to be a High Income Nation through transformation of both Workforce and Workplace National Economic Advisory Council (NEAC) recommends that the National Human Resources Centre (NHRC) be established to provide strategic and operational Human Resources (HR) support to all SMEs Aim, Function, Objectives & Target Group of NHRC Aim.)

3 To enhance the quality and productivity of SMEs to a higher level of competency and capability to increase global competitiveness Function: To be an effective and productive HR department to SMEs AIM & FUNCTION Objectives of NHRC To be a one-stop centre to all SMEs by providing advisory and consultancy services relating to HR matters to meet the strategic challenges of the future To develop a skilled and talented workforce in HR management that improves business performances and delivers company-wide impact To provide a platform for sharing and exchanging of knowledge, experiences and best practices among HR professionals and practitioners with the latest thinking and research on key HR topics To mentor and coach SMEs on modern and progressive HR practices.

4 And aligning HR to business strategy TARGET GROUP All SMEs in the country and not limited to employers registered with PEMBANGUNAN SUMBER MANUSIA BERHAD (PSMB) or Human Resources Development Fund (HRDF) Scopes of NHRC Services 7 Scopes of HR Solutions 1 HR-RELATED REGULATORY REQUIREMENTS Law Related Acts (EA/TU/IR) 4 EMPLOYEE DEVELOPMENT Training & Development Development / Life Long Learning Development 2 RECRUITMENT & SELECTION Planning & Interviewing Handbook 5 EMPLOYMENT RELATIONS Matters Issues OTHER HR AREAS Management & Health Management Social Responsibility Diagnosis 6 COMPENSATION & BENEFIT wage Management & Recognition Management 3 7 HR LEADERSHIP DEVELOPMENT of HR to Business Planning Development Talent & Staff Retention & Corporate Governance HR Capability Building Programmes PROVIDER PROGRAMMES Malaysian Employers Federation (MEF)

5 Diploma in HR Management Certificate in HRM Diploma in Industrial Relations Certificate in Industrial Relations Malaysian Institute of Human Resource Management (MIHRM) Professional Diploma in HRM Professional Certificate in HRM Professional Advance Certificate in Industrial Relations HRM for Executives Federation of Malaysian Manufacturers (FMM) Executive Certificate in Industrial Relations Executive Certificate in HRM Malaysian Productivity Corporation (MPC) Productivity Linked Wage System (PLWS) Malaysian Institute of Management (MIM) SME CEOs / Owners Managership Development Programme SME Managers Development Programme Work Based Diploma Management Programme HR Capability Building Programmes Business Owners Peer Sharing of HR Practices Business Owners Peer Sharing of HR Practices HR Club : A networking environment or session organised in every state for sharing of HR knowledge, experiences and best practices among local HR professionals and practitioners Peer Mentoring.

6 A one-to-one session of mentoring between HR experts and SMEs on voluntary basis on matters related to HR To assist SMEs in engaging HR experts from successful organisations HR Club PEER MENTORING Levels of HR Solution Services LEVELS Level 1 Level 2 Level 3 Description Provide understanding mechanism related to the requirements of HR and its respective legislations Provide basic consulting on correct applications and issues resolution Provide outsourcing capabilities Delivery Method ONLINE DELIVERY Refers to the information, advice or FAQs that are easily available online Downloadable info Guidelines Templates FAQs Streaming videos Specific examples QUICK RESPONSE DELIVERY Refers to the advice, guidance or response available either via.

7 Telephone E mail Live-Chat Forum Walk-In ON or OFF SITE INTERVENTION Refers to the comprehensive consultation on instituting various HR programmes in the enterprise either by NHRC itself or appointed vendors Pricing Structure Free to all SMEs Free to all SMEs Chargeable services Level 3 Services Recruitment & Selection Compensation & Benefit Others Employee Development Employment Relations HR Leadership Development maximum of 10 man-days per scope per company Duration of Consultancy Work Consultation Fee RM300/hour 8 hours a day Subject to a maximum of 30% of employers levy balances at the point of application consulting work - within 2 months from the date of commencement of the consultancy About NHRC Portal ( ) Register Click to register Please key in your company registration no.

8 Please key in email address Fill up the information and then click Next Successful login page SME TNA Consultancy Scheme QUESTIONS What is TNA? Why TNA is important? What is wrong with the current training policy? The current practice is correct? Do you evaluate training programmes that have been conducted? Can you evaluate training effectiveness? Eligibility Criteria registered SME employer under HRDF a levy balance of at least RM15,000 in their levy accounts. s person-in-charge in Training must attend a two-day TNA training programme under SMETAP (or equivalent) to ensure active company participation throughout the TNA study and after the Readiness Assessment.

9 1) Selection of Participating Companies Definition of SME Categories Manufacturing Service Micro Less than 5 employees (Not eligible) Small Between 5 & 50 employees Between 5 & 19 employees Medium Between 51 & 150 employees Between 20 & 50 employees To evaluate the impact of the Scheme, a study on the effectiveness of the training programmes will be conducted three (3) months after 50 % of the programmes from the Annual Training Plan has been implemented. 2) Effectiveness of Training Study The Secretariat shall provide advisory services to the SME employers especially to the participating employers. Aim: To ensure a continuous TNA practice and active training culture among the employers.

10 Scope: Facilitate and support the SMEs in planning, selecting and evaluating the training programmes Improve training and development competency within the organisation 3) Advisory Role PSMB SHAPING PEOPLE THANK YOU Toll Free Number : 1-800-88-4800