PowerProtect Data Manager

1 PowerProtect Data ManagerVersion and User GuideREV 03 October 2019 Copyright 2016-2019 Dell Inc. or its subsidiaries. All rights believes the information in this publication is accurate as of its publication date. The information is subject to change without INFORMATION IN THIS PUBLICATION IS PROVIDED AS-IS. DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KINDWITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBEDIN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE Technologies, Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the propertyof their respective owners. Published in the EMCH opkinton, Massachusetts 01748-91031-508-435-1000 In North America Data Manager Administration and User Guide9 Getting Started13 Introducing PowerProtect Data Manager 14 Accessing the PowerProtect Data Manager the default PowerProtect Data Manager certificate.

2 15 Getting 16UI tools and options .. 16 Managing Users19 Managing user roles and privileges ..20 Managing 20 Default admin 25 Resetting system-generated VM Direct LDAP or AD 31 Add 31 LDAP or AD 31 Configuring LDAP or AD authorities and assigning 31 Example: Configuring an AD authority ..35 Example: Configuring an LDAP 36 Troubleshooting LDAP configuration 37 Managing Storage39 Add protection storage .. 40 Overview of PowerProtect Data Manager cloud 41 Add Data Domain cloud protection of PowerProtect Data Manager Cloud Disaster the Microsoft Application Agent for SQL43 About the Microsoft application agent for SQL Server data protection and replication 44 Protecting a stand-alone SQL SQL Server clustered 45 Install and configure the Microsoft application agent for SQL 46 Prerequisites .. 46 Install the Microsoft application 46 Upgrade the Microsoft application 48 Uninstall the Microsoft application agent with the setup 48 Required privileges for backup and recovery of a stand-alone privileges for backup and recovery of an Always On 49 Required privileges for backup and recovery of a Failover ClusterInstance or Always On Failover Cluster 1 Chapter 2 Chapter 3 Chapter 4 CONTENTSP owerProtect Data Manager Administration and User Guide3 Stagger SQL discovery jobs in host scale-out the Microsoft application agent for 50 Support for existing SQL agent backups with PowerProtect Data existing SQL agent backups with 52 Use the backup discovery tool for PowerProtect Data Managermanagement of existing 53 Enabling the Oracle RMAN Agent55 About the Oracle RMAN 56 Review Oracle data protection and replication a stand-alone Oracle Oracle RAC 57 Install and configure the Oracle RMAN 58 Install the Oracle

3 RMAN the Oracle RMAN the Oracle RMAN 62 Integration with PowerProtect Data Manager the PowerProtect Data Manager 65 Uninstall the PowerProtect Data Manager 67 How the Oracle RMAN agent communicates with PowerProtect 67 Verify the connectivity from 71 Discover the storage or manage the Oracle application 74 Supporting existing Oracle RMAN agent backups with PowerProtect existing Oracle RMAN agent backups with PowerProtect 76 Enabling the File System Agent79 About the File System 80 File System agent 80 Roadmap for protection with the File System and configuring File System 82 Install the File System agent on 82 Install the File System agent on Windows .. 82 Silent installation of File System the File System agent .. 83 Upgrade the File System 84 Manage the File System 84 Enabling the Storage Direct Agent87 About the Storage Direct 88 Storage Direct agent 88 Additional setup and configuration file requirements for existing Storage 89 Roadmap for protection with the Storage Direct agent (new users).

4 91 Roadmap for protection with the Storage Direct agent (existing Storage Directusers).. 93 Installing or Upgrading Storage 94 Install the Storage Direct agent on 94 Upgrade the Storage Direct agent on 95 Install or Upgrade the Storage Direct agent on Windows .. 97 Chapter 5 Chapter 6 Chapter 7 Contents4 PowerProtect Data Manager Administration and User GuideSilent installation of the Storage Direct the Storage Direct agent on 98 Uninstall the Storage Direct agent on 98 Manage the Storage Direct 98 Managing Assets101 About asset sources, assets, and 102 Prerequisites for discovering asset a vCenter Server asset 102 Add a VMware vCenter 102 Virtual asset a dedicated vCenter user account and assigning the role in the required privileges for a dedicated vCenter user account ..105VM Direct protection engine 108 Add a VM Direct VM Direct 109 Discovering an application or File System host ..110 Discover an Oracle or SQL application 111 Discover a File System a Storage Direct agent 112 Add and discover the SMIS server for the Storage Direct 113 Managing Protection Policies115 Protection 116 Policy retention time 116 Data Domain protection 116 Before you a create protection 118 Add a protection policy for virtual machine 118On-demand backups of virtual 121 Additional options for managing virtual machine 122 Add a protection policy for SQL database 122 Add a protection policy for Oracle database 125 Add a protection policy for File System 129 Add a protection policy for Storage Direct 132 Add a Cloud Tier protection 136 Edit a protection 137 Add or remove assets in a protection expired backup 138 Export protection.

5 139 Delete a protection 139 Add a Service Level 140 Export Asset filters ..143 Creating virtual machine tags in the vSphere a dynamic 144 Manually run a dynamic 145 Edit or delete a dynamic filter .. 146 Change the priority of the existing dynamic filter .. 146 Restoring Data and Assets147 View 148 Restore a virtual machine or 148 Prerequisites to restore a virtual 8 Chapter 9 Chapter 10 ContentsPowerProtect Data Manager Administration and User Guide5 Restore to original virtual individual virtual 151 Restore to an instant access virtual 153 File level 156 Direct Restore to 158 Restore an application-aware virtual machine 159 Performing centralized restore of a File System 159 Centralized restore of File Systems in PowerProtect Data 159 Restore of Storage Direct backups in PowerProtect Data the PowerProtect Data Manager server .. 162 Restore operations for cloud 163 Restore from cloud Self-service Backup and Restore of Application and FileSystem Agents165 Performing self-service backups of Microsoft SQL 166 Performing self-service backups of Oracle 166 Performing self-service backups of File self-service backups of Microsoft SQL 168 Restore a SQL application 168 Restore an Oracle application 168 Performing self-service restore of a File System 169 Using the ddfsadmin utility for File 169 Self-service image-level restore of File 170 Self-service file-level restore of File for and Recovering from a Disaster173 Managing system 174 Manage PowerProtect Data Manager backups for disaster 174 Prepare the Data Domain recovery 175 Configure backups for disaster 175 Configure PowerProtect Data Manager server disaster recovery 176 Record settings for disaster 176 Restore PowerProtect Data Manager from an external Data Domain 177 Managing

6 Alerts, Jobs, and Tasks179 Configure Alert 180 View and manage System and manage System 181 Monitoring and viewing 181 Monitor and view a job or 182 Cancel a job or 183 Export logs for a job or the PowerProtect Data Manager Software185 Upgrade the software from PowerProtect Data Manager version 186 Upgrade PowerProtect Data Manager from version and 187 Managing certificates after upgrading from versions earlier than PowerProtectData Manager version 188 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Contents6 PowerProtect Data Manager Administration and User GuideBest Practices and Troubleshooting191 Compatibility 192 Power off the PowerProtect Data Manager 192 Creating a dedicated vCenter user account and assigning the role in the required privileges for a dedicated vCenter user account ..192 Best practices with the VM Direct 195 Software and hardware Data Manager resource requirements on checklist for common 197VM Direct appliance performance and the number of instant access or disabling Changed Block 199 Configure a backup to support vSAN 200 Disable SSL certification on the vCenter 200 Troubleshooting backup configuration virtual machine backup 201VM Direct limitations and unsupported 201 Managing command execution for VM Direct Agent operations on 203 SQL Server application-consistent backups fail with error "Unable tofind VSS metadata files in directory".

7 203 Failed to lock Virtual Machine for backup: Another EMC VM Directoperation 'Backup' is active on VM .. 203vMotion operations are not allowed during active backup fail if certain characters are used in the virtual machine name,datastore, folder, or datacenter 203 Lock placed on virtual machine during backup and recovery operationscontinues for 24 hours if VM Direct appliance 204 Trailing spaces not supported in SQL database 204 SQL databases skipped during virtual machine transaction log Knowledge Base 205 Recover a failed PowerProtect Data Manager 205 Troubleshooting virtual machine restore instant access restore 207 FLR Agent for virtual machine file-level 208 Supported platform versions for file-level 209 File-level restore and SQL restore 210 Troubleshoot recovery of PowerProtect Data 212 Application agent and File System agent 212 Microsoft application agent for SQL Server application-aware 214 Troubleshooting Microsoft Application Agent discoveries on Windows 2008 andApplication 216 Supporting more than 50 database 216 File System agent 216 Storage Direct agent 218 Time synchronization required between PowerProtect Data Manager and

8 Thesystems it interfaces Data Manager allows completion of protection policy whenstorage unit on the Data Domain cannot be 221 Viewing the DD Boost storage unit 221 Modifying the System Settings223 Chapter 15 Chapter 16 ContentsPowerProtect Data Manager Administration and User Guide7 System 224 Modify the network 224 Modify the appliance time the system root user 224 Enable replication 225 License 225 PowerProtect Data Manager 226 System 227 Register the Secure Remote Services .. 228 Set up the email 230 Add Auto 231 Enable automatic upgrade package 231 Add a log 231 Monitor system state and system PowerProtect Central 234 Modifying the PowerProtect Data Manager virtual machine disk 235 Modify the virtual machine memory 235 Modify the data disk 235 Modify the system disk 237 Configure the Data Domain 237 PowerProtect plug-in within the vSphere Client239 Overview of the PowerProtect plug-in within the vSphere 240 Prerequisites to using the PowerProtect plug-in within the vSphere virtual machine protection 242 Restore a virtual machine protection copy in the vSphere 242 VMware Cloud on Amazon Web Services (AWS)

9 Support245 PowerProtect Data Manager image backup and recovery for VMware Cloud the VMware Cloud on AWS web portal 246 Amazon AWS web portal 247 Interoperability with VMware Cloud on AWS product 247vCenter server inventory Cloud on AWS configuration best 248 Add a VM Direct 248 Protection and recovery 249 Interoperability with VMware Cloud on AWS product 250 Unsupported operations in VMware Cloud on AWS .. 250 Troubleshooting VMware Cloud on AWS .. 250 Chapter 17 Chapter 18 Contents8 PowerProtect Data Manager Administration and User GuidePrefaceAs part of an effort to improve product lines, periodic revisions of software and hardware arereleased. Therefore, all versions of the software or hardware currently in use might not supportsome functions that are described in this document. The product release notes provide the mostup-to-date information on product a product does not function correctly or does not function as described in this document,contact a technical support : This document was accurate at publication time.

10 To ensure that you are using the latestversion of this document, go to the Support website : References to Data Domain systems in this documentation, in the UI, and elsewhere inthe product include Data Domain systems and the new PowerProtect DD document describes how to install, configure, and administer PowerProtect Data document is intended for the host system administrator who is involved in managing,protecting, and reusing data across the enterprise by deploying PowerProtect Data historyThe following table presents the revision history of this 1 Revision historyRevisionDateDescription03 October 29, 2019 This revision includes the following updates:lFile System agent limitations updates,including exclusions when performingblock-based a protection policy for File Systemprotection 27, 2019 Post GA 24, 2019 Initial release of this document forPowerProtect Data Manager documentationThe following publications provide additional information:lPowerProtect Data Manager Administration and User GuideDescribes how to configure the Data Manager Release NotesContains information on new features, known limitations, environment, and systemrequirements for the Data Manager Security Configuration GuideContains security Data Manager Administration and User Guide9lPowerProtect Data Manager Cloud Disaster Recovery Administration and User GuideDescribes how to deploy Cloud DR, protect VMs in the AWS cloud, and run Data Manager for Cyber Recovery User GuideDescribes how to install, upgrade, patch, and uninstall the Dell EMC PowerProtect CyberRecovery Data Manager API documentation.