SAMPLE PLAN: Administrative Department

1 Department : AVP Finance Date Prepared: Apr-24-2007 Chair/Director: David G Zettergren ( dzttrgrn ) EMERGENCY CONTACT(S) AND ALTERNATES Name/Title/ Department Office Address and Phone Home Address and Phone Email and Cell Phone David G Zettergren ( dzttrgrn ) Asst VP Finance AVP Finance 276 Admin Bldg Memphis, TN 38152 (901) 6782261 B Shelton ( lshelton ) Interim Controller Accounting Office 275 Admin Bldg Memphis, TN 38152 (901) 6784530 L Hayes ( shayes ) Dir Budgeting Financial Planning 273 Admin Bldg Memphis, TN 38152 (901) 6782117 Lai Lim ( llim ) Mgr Accounting AVP Finance 276 Admin Bldg Memphis, TN 38152 (901) 6783088 5/21/2007 1 SAMPLE PLAN: Administrative Department CRITICAL/ESSENTIAL Department OPERATIONS (IN ORDER OF IMPORTANCE) Critical/Essential Operations Action Plan to Continue Essential Operations/Service Person(s) Responsible for Operations Student Financial Aid Disbursements Backup Details; Cash/Checks on hand at all times for disbursement.

2 Elizabeth W Shelton ( ewsheltn ) Carol S Warren ( cwarren ) Alecia D Lawrence ( alawrenc )Employee Pay Review sick leave reporting processes and recommend changes for Pandemic. Backup Auto Deposit file; Cash/Checks on hand at all times for payroll, etc. Muriel H Hill ( mhill ) Russell T Teague ( rteague ) Michelle Nichol Perry ( mmarzett )Employee Deduction Remittances: Health Insurance; Retirement; Taxes; W-2 s Review sick leave reporting processes and recommend changes for Pandemic. Backup Auto Deposit file; Cash/Checks on hand at all times for payroll, etc Muriel H Hill ( mhill ) Russell T Teague ( rteague ) judith E Dallas ( jdallas )Key Vendor Remittances: Energy & Critical Services Identify key vendor services and obtain advance vendor authorization for alternatives, etc. Lynda B Shelton ( lshelton ) Gary W Moore ( gwmoore ) Amelia Baker Cole ( abcole )Federal Drawdowns Obtain advance approval for alternatives for accessing drawdowns Lynda B Shelton ( lshelton ) Linda M Heide ( lheide ) Chang Shin Choi ( cchoi )Cash Availability Determine key sources of cash and work with banks to have advance plan for meeting cash needs Senese D Duhart ( sduhart ) Lorrean Lai Lim ( llim ) Ladonnal W Curry ( lcurry )Billing & Receivables Backup plans and determine alternative methods for distributing bills.

3 Elizabeth W Shelton ( ewsheltn ) Carol S Warren ( cwarren ) William C Stewart ( wstewart ) 5/21/2007 2 PLANNING READINESS CHECKLIST Action Items Plan Responsible Person(s) Due Date 1. Student Financial Aid Data Identify viable backup for Student Financial Aid Data Alecia D Lawrence ( alawrenc )Mar-15-2007 2. Disbursements Investigate the feasibility of having cash on hand for both financial aid & payroll disbursements or the ability to create checks Brenda K Butler ( bbutler )Mar-15-2007 3. Leave Reporting/ACH File Determine required sick leave policy changes and submit for approval. Identify plan for time entry and leave reporting in emergency. Identify viable electronic backup of most recent ACH payroll file for each payroll and a way to get to the ban Russell T Teague ( rteague )Mar-15-2007 4. Payroll Vendors Correspond with payroll deduction vendors regarding approved alternative submissions.

4 Gather alternative means of communication (office phone, home phone, email addresses, etc.) for key contacts. judith E Dallas ( jdallas )Mar-15-2007 5. Service Vendors Identify key service vendors and correspondence regarding alternative pay methods. Gather alternative means of communication (office phone, home phone, email addresses, etc.) Gary W Moore ( gwmoore )Mar-15-2007 6. Federal Drawdowns Identity key drawdown sources and correspond regarding alternative receipt Chang Shin Choi ( cchoi )Mar-15-2007 7. Cash Availability Determine key sources of cash and work with banks to have advance plan for meeting cash needs. Gather alternative means of communication (office phone, home phone, email addresses, etc.) for key contacts. Senese D Duhart ( sduhart )Mar-15-2007 8. Billings Identify key billings and determine backup billing methods William C Stewart ( wstewart )Mar-15-2007 9.

5 Phone Tree Update phone tree, including home phones, cell phones, email addresses. Have key staff complete IT equipment and network services at home. Ladonnal W Curry ( lcurry )Mar-15-2007 10. Executive Approval Obtain executive approval for modified processes Jun-15-2007 12. Maintenance of Web pages Establish a process with BFSS staff to ensure that web pages can be updated regularly . Jul-01-2007 5/21/2007 3 ESSENTIAL RESOURCES/SUPPLIES REQUIRED FOR MAINTAINING Department 'S CRITICAL OPERATIONS Essential Resources/Supplies for Critical Operations Action Plan to Stockpile Supplies Suppliers (Current and Alternate) Check Stock Signature Stamp Department 'S EXTERNAL COMMUNICATION PLAN IN THE EVENT OF AN EMERGENCY For general communication with our students, faculty and staff, we will rely on the Business & Finance web pages.

6 Department 'S INTERNAL COMMUNICATION PLAN IN THE EVENT OF AN EMERGENCY To communicate with Finance staff, we will rely on: the web page. the phone tree (including home and cell phone numbers). conference calls. email. ESSENTIAL CONTRACT SERVICES REQUIRED FOR MAINTAINING Department 'S CRITICAL OPERATIONS Essential Contract Services Required to Maintain Services during an Emergency Service Contractors (Current and Alternate) Banking Services First Tennessee Bank; Michael Peeler PO Box 84 Memphis, TN 38103-0084 (901) 523-4247 Federal & State Agencies for grants, tax reporting, etc. Health Service Provider Retirement Providers 5/21/2007 4 ESSENTIAL TRAVEL REQUIRED FOR MAINTAINING Department 'S OPERATIONS Essential Travel Required to Maintain Services During Emergency Current Mode of Transportation Alternate Travel Mode or Alternative to Travel Meetings in Nashville (TBR, THEC, etc.)

7 Car Conference calls ADDITIONAL Department STAFF INFORMATION Name and Title Office Address and Phone Home Address and Phone Email and Cell Phone Senese D Duhart ( sduhart ) Tax Investment Compliance Sp AVP Finance 276 Admin Bldg Memphis, TN 38152 (901) 6782779 W Curry ( lcurry ) Administrative Associate I AVP Finance 276 Admin Bldg Memphis, TN 38152 (901) 6782261 W Shelton ( ewsheltn ) Bursar Bursar 115 Wilder Tower Memphis, TN 38152 (901) 6782244 S Warren ( cwarren ) Asst Bursar Bursar 115 Wilder Tower Memphis, TN 38152 (901) 6785002 C Stewart ( wstewart ) Mgr Accounting Student Accts Bursar 115 Wilder Tower Memphis, TN 38152 (901) 6783891 Shin Choi ( cchoi ) Asst Mgr Grants Contract Act Grants and Contracts Accounting 275 Admin Bldg Memphis, TN 38152 (901) 6783822 M Heide ( lheide ) Mgr Grants and Contracts Acct Grants and Contracts Accounting 315 Admin Bldg Memphis, TN 38152 (901) 6784769 W Moore ( gwmoore ) 275 Admin Bldg 5 Mgr Accounting Accounting Office Memphis, TN 38152 (901) 6783831 Muriel H Hill ( mhill ) Dir Payroll Payroll Office 272 Admin Bldg Memphis, TN 38152 (901) 6783842 T Teague ( rteague ) Asst Mgr Payroll Payroll Office 272 Admin Bldg Memphis, TN 38152 (901) 6783868 judith E Dallas ( jdallas ) Accountant II Payroll Office 272 Admin Bldg Memphis, TN 38152 (901) 6783839 Nichol Perry ( mmarzett ) Accountant II Payroll Office 272 Admin Bldg Memphis, TN 38152 (901) 6783887 D Lawrence ( alawrenc ) Mgr Student Financial Svcs Bursar 115 Wilder Tower Memphis, TN 38152 (901) 6783894 APPROVAL AND REVIEWS Not yet approved 5/21/2007 6