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San Francisco Bay Area Rapid Transit (BART) …

If You Build It, They Will Use It! A Dedicated emergency Operations Center Marla Blagg San Francisco Bay area Rapid Transit (BART) emergency manager San Francisco , CA Overview The emergency Management Program The Environment: Every Day Challenges Education Strategies Capacity training Recruitment of EOC staff Best Practices The Understated Asset The EOC Meeting Site for planning/response Neutral territory Educational site Learning opportunities Recruiting tool Training & capacity building Ownership, buy-in Sense of security Problem Statement- No Dedicated EOC Lack of Agency Priority for an EOC Understanding need? What DO you (really) do? Why dedicate the space?

If You Build It, They Will Use It! A Dedicated Emergency Operations Center Marla Blagg San Francisco Bay Area Rapid Transit (BART) Emergency Manager

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  Area, Manager, Transit, Emergency, Rapid, Brat, Bay area rapid transit, Emergency manager

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Transcription of San Francisco Bay Area Rapid Transit (BART) …

1 If You Build It, They Will Use It! A Dedicated emergency Operations Center Marla Blagg San Francisco Bay area Rapid Transit (BART) emergency manager San Francisco , CA Overview The emergency Management Program The Environment: Every Day Challenges Education Strategies Capacity training Recruitment of EOC staff Best Practices The Understated Asset The EOC Meeting Site for planning/response Neutral territory Educational site Learning opportunities Recruiting tool Training & capacity building Ownership, buy-in Sense of security Problem Statement- No Dedicated EOC Lack of Agency Priority for an EOC Understanding need? What DO you (really) do? Why dedicate the space?

2 Lacks merit and value, OCC has value Competing priorities No EOC or EOC is not used Background No dedicated FT emergency manager EM was shared with Safety & Security EOC - shared small conference room Training & Exercises was limited Required essential tasks completed emergency Management Program Timeline: 6 weeks BPD Formalized emergency Program Hired a FT emergency manager -Conducted Program Audit -Developed Scope of Work -Developed annual training and exercise plan emergency Management Program Timeline: 6 weeks Formed emergency Preparedness Task Force Committee Members Include: Police, Safety, OCC, Operations, Planning & Development, M&E, RS&S, Office of Civil Rights, HR/Union Rep, IT, Communications, Customer Service, Access/Paratransit, Office of External Affairs (PIO), Earthquake Safety Program Goal and Mission Goal: To provide a robust emergency preparedness program focusing on emergency management strategies, while promoting district restoration in a safe and timely manner.

3 Mission: To provide all BART employees with the training, tools and resources they need to assist in collectively meeting the emergency Preparedness Goal. Understand Every Day Challenges Culture Operations Control Center (OCC) BART Police = Delays EOC Staff (KSA s) Political will or want Community Expectations emergency Management Program Timeline: months Built out a dedicated EOC 24/7/365 Dedicated EOC Activations: 2011: 0 2012: 0 2013: 3 (28 days) 2014: 18 2015: 10 Activations more frequent (10 to date) Trained (+100 employees) Updated EOP EOC Activation Triggers CodeRED Notification System Monthly Communications Checks Drills/Exercises - 4 scheduled Regional Exercises - 4 scheduled HAM Radio Operations Next Questions?

4 San Francisco Bay area Rapid Transit - BART Marla Blagg emergency manager 510-910-5219


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