SAP IS-Utilities: Dunning Configuration and …

1 SAP COMMUNITY NETWORK 2012 SAP AG 1 SAP IS- utilities : Dunning Configuration and process Steps Applies to: SAP IS- utilities . For more information, visit the ABAP homepage. Summary The objective of this document is to create Dunning Proposal and perform Dunning Activity Run. Dunning is a reminder to the customer or vendor to make payment on outstanding invoices. It typically consists of a letter that summarizes the invoices that are past due and politely requests payment to be made. This document is a primer and should the reader be interested in furthering his knowledge, his attention is drawn to the reference reading section.

2 Author: Sachin Thadani Company: SAP Created on: May 7, 2012 Author Bio Sachin Thadani is a Consultant working for SAP GD SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 2 Table of Contents Introduction .. 3 Configuration Steps for Dunning .. 3 Define Dunning Procedure Categories .. 3 Define Dunning Level Categories .. 4 Configure Dunning Activities .. 5 Configure Dunning Procedure .. 6 Define Dunning Lock Reasons .. 8 Creation of Dunning Proposal .. 9 Dunning Activity Run .. 14 Related Content .. 18 19 SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 3 Introduction Dunning is a reminder to the customer or vendor to make payment on outstanding invoices.

3 It typically consists of a letter that summarizes the invoices that are past due and politely requests payment to be made. Dunning procedures defined in the system can be assigned to contract accounts or to individual open items. The Dunning procedures are used by the Dunning proposal run to assess whether a business partner or a contract account contains items due for Dunning . Configuration Steps for Dunning Define Dunning Procedure Categories Dunning procedure controls how Dunning is carried out according to the Dunning activities within the Dunning levels or a procedure defined to control the type of activities to be performed when customer fail to satisfy their obligations.

4 The procedure category is used to group procedures into categories for example all standard Dunning procedures can be grouped into a category. This can be useful within a development to only target certain categories of Dunning procedure for special processing, while avoiding hard coding the specific Dunning procedure code. SPRO->Financial Accounting Contract Accounting Business Transactions Dunning Notices Define Dunning Procedure Categories The four basic groups of Dunning procedures, which are: SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 4 Standard procedures assigned to the Current Contract Account Installment plan procedures use by Payment Scheme/Installment Plan and assigned at the document level, to override the standard procedure Vacated procedures these will replace the standard procedure on a move-out Court procedures there are two Dunning procedures; 50 which sits at the contract account level and 52 at item level, both without levels of activities, but available for reporting.

5 Define Dunning Level Categories In this activity we define level types for Dunning levels. These Dunning level types are assigned to Dunning levels in the activity Configure Dunning procedure. SPRO -> Financial Accounting Contract Accounting Business Transactions Dunning Dunning by Dunning procedure -> Define Dunning Level Categories SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 5 Configure Dunning Activities Key representing an activity that is carried out in connection with the creation of a Dunning notice. You assign these activities to the individual Dunning levels of a Dunning procedure in Customizing.

6 When you come to print Dunning notices, etc. the system then accesses those function modules defined for each activity for each Dunning level within a Dunning procedure. SPRO -> Financial Accounting Contract Accounts Receivable and Payable Business Transactions Dunning Configure Dunning Activities SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 6 Actions to be performed within the Dunning level, creation of reminder notice, deactivating installment plan, generate disconnection document. Configure Dunning Procedure In this activity you define Dunning procedures.

7 Each Dunning procedure holds a set of attributes, which controls how the group of open items are dunned and what follow on activities, are triggered. Defined procedure that determines how business partners can be dunned. For every Dunning procedure, you need to define the number of Dunning levels, Dunning frequency, minimum amounts and Dunning activities. Firstly you define Dunning procedures, and then assign Dunning levels to each individual Dunning procedure. The Dunning levels basically determine the Dunning interval, the charge schedule used for determining the Dunning charges, and how interest is calculated and posted.

8 In addition, you must define currency-dependent amount limits and Dunning activities for every Dunning level SPRO -> Financial Accounting Contract Accounts Receivable and Payable Business Transactions Dunning Dunning by Dunning Procedure Configure Dunning Procedure SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 7 SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 8 Define Dunning Lock Reasons Key under which a reason for blocking an open item from being dunned is defined. If you allocate a Dunning block, items which are due for Dunning will be subject to restricted Dunning or not dunned at all when the Dunning program is run.

9 Line items blocked from Dunning are not subject to the minimum/maximum amount check, neither do they change Dunning level for as long as they are blocked. You define the Dunning block in the contract account master record at contract account/business partner level. You can also block individual items for Dunning . When you do this, you enter the Dunning reason in the relevant line item. SPRO ->Financial Accounting Contract Accounts Receivable and Payable Business Transactions Dunning Notices Define Dunning Lock Reasons SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 9 Creation of Dunning Proposal Use transaction FPVA to create Dunning Proposal.

10 A Dunning proposal consists of the items that have been grouped for Dunning notices. Once Dunning proposal run is successfully created, next step is to perform Dunning Activity Run. SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 10 In the Technical Settings, set Object as GPART ( Business Partner ) : SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 11 SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 12 SAP IS- utilities : Dunning Configuration and process Steps SAP COMMUNITY NETWORK 2012 SAP AG 13 SAP IS- utilities .