SAP Solution Manager 7.2 Global Roadshow - AFSUG

1 Tim SteuerSAP SESAP Solution Manager Functional Overview and Adoption2 CUSTOMER 2017 SAP SE or an SAP affiliate company. All rights reserved. CustomerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice.

2 The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.

3 Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing disclaimer3 CUSTOMER 2017 SAP SE or an SAP affiliate company. All rights reserved. CustomerSAP Solution Manager in a nutshellIncidentMonitorDetect to correct ProblemOptimizePortfolio ManagementProject ManagementPortfolio to Project DemandDesignDevelopmentTest Deploy Requirement to Deploy Service RequestService CatalogueRequest to Fulfill Service FulfillmentSAP Solution Manager delivers four key value scenariosValue scenarios -Life-cycle view4 CUSTOMER 2017 SAP SE or an SAP affiliate company.

4 All rights reserved. CustomerSAP Solution ManagerAdoption framework Detect-to-correctPortfolio-to-projectReq uirement-to-deployRequest-to-fulfilValue achievable in daysValue achievable in weeksValue achievable in hoursRolloutFewManyAlignmentLowHighBasic Configuration5 CUSTOMER 2017 SAP SE or an SAP affiliate company. All rights reserved. CustomerBuild Up Trust and Friends Adoption FrameworkProjectManagementCustom CodeManagementChange ControlManagementLandscapeManagementIT ServiceManagementData VolumeManagementApplicationOperationsPro cessManagementBusinessProcessOperationsT estSuiteDesign-driven Process ManagementBusiness-orientedProcessManage mentIT-drivenProcess ManagementFinancialProject ManagementCross-ProjectManagementTestAut omationTest ScopeOptimizationBuild Project ManagementChangeProcessControlDeployment ControlTransportControlCorporate ITSMS ervice Request& FulfilmentIncident &ProblemManagement for SAPC

5 OmpleteProjectTrackingIn-depthAnalysisSi mpleSetupLandscape Provisioning AutomationLandscapePlanningLandscapeTran sparencyEnd-to-end ProcessOperationsBusinessProcessImprovem entBusinessProcessStabilizationCustom CodeLifecycle ManagementCustom CodeOptimizationCustom CodeTransparencyEnd-to-endApplicationope rationsApplication Monitoring and GuidedProceduresSystemManagementManualTe stingPortfolio-to-ProjectDetect-to-Corre ctPortfolio-to-ProjectRequirement-to-Dep loyRequest-to-FulfilProject ManagementProjectManagementCustom CodeManagementChange ControlManagementLandscapeManagementIT ServiceManagementData VolumeManagementApplicationOperationsPro cessManagementBusinessProcessOperationsT estSuite7 CUSTOMER 2017 SAP SE or an SAP affiliate company.

6 All rights reserved. CustomerDiscover & PrepareExploreRealize & DeployOperateInnovation Control Center SAP Mission Control Center Operations Control Center Digital BusinessDelivery Platform: The Big Picture Project Management Best PracticeWBS & Q-GatesBusiness ProcessTrial SystemSolution LandscapeRequirementsWork PackagesSolution Readiness DashboardValue DiscoverySAP S/4 HANA Value Assurance Service Packagesplanning and safeguarding | technical implementation | function implementation | innovationReadiness CheckRoadmapsSAP Best Practices Cloud ApplianceLibraryMonitor & SupportOne Content CloudBuildFactoriesProject Management Best PracticesLive DemoDemo: Roadmap Viewer9 CUSTOMER 2017 SAP SE or an SAP affiliate company.

7 All rights reserved. CustomerProject ManagementValue and EffortCross-ProjectManagementFinancialPr ojectManagementBuild ProjectManagementProjectManagementAdopti on StepsValueFull cost controlIntegration with other SAP Solution Manager functionsOut-of-the-box No additional license requiredManaging parallel projectsEffortValueEffortValueEffortValu eCapabilityEffortEvaluation & Reporting3 4 weeksCross Reporting2 weeks + onboarding + versioning & forecasts1 weeksWork confirmations5 days + org. change managementResource staffing5 daysAuthorizations5 daysERP integration10 days + onboardingIntegration with other functions1 day + onboardingProject scheduling1 dayDefineproject template (optional)1 hourUpload roadmap & role definition2 hoursProject Management Setup2 hoursProcess ManagementProjectManagementCustom CodeManagementChange ControlManagementLandscapeManagementIT ServiceManagementData VolumeManagementApplicationOperationsPro cessManagementBusinessProcessOperationsT estSuite11 CUSTOMER 2017 SAP SE or an SAP affiliate company.

8 All rights reserved. CustomerSAP Solution Manager Process ManagementOne Process Landscape for Business and IT Process Management Web-based documentation experience Multi-level process hierarchies Integrated graphical process editor Processes assembled from re-use libraries Processes are tied, validated, and optimized continuously based on real usage Integrated Process Experience Requirements Management integration Change Management integration IT Project and Portfolio Management integration Test Suite integration Business Process Monitoring integrationWith SAP Solution Manager Process Management business and IT plan, manage, and operate processes in one common process 2017 SAP SE or an SAP affiliate company.

9 All rights reserved. CustomerSAP Solution Manager BPMN supportA BPMN process concentrates on the process logic reveals only the order of activitiesin which they are executed shows whenactivities happen depicts under what conditions activities are happenSAP Solution Manager supports BPMN process and collaboration 2017 SAP SE or an SAP affiliate company. All rights reserved. CustomerProcess ManagementValue and EffortDesign-drivenProcessManagementBusi ness-orientedProcessManagementIT-drivenP rocessManagementProcessManagementDocumen tation of businessactivities to businessCentralized documentation of technical objectsFoundation for test managementManage requirements and software developments in large.

10 Agile projectsCapabilityEffortDeploy Focused Build for SAP Solution Manager1 weekFocused Build for SAP Solution Manager1 day training per project roleBusiness/IT alignmentdepends on customer setupDocumentselected processes2-3h per processDefine Process Step Library1 day per business area + onboardingDocumentation assignment30 documents/hourGenerateexecutable library30 minutes per Logical Component GroupProcessManagement Setup1 hourEffortValueEffortValueEffortValueAdo ption StepsValueDemo: Universal DiagramTest SuiteProjectManagementCustom CodeManagementChange ControlManagementLandscapeManagementIT ServiceManagementData VolumeManagementApplicationOperationsPro cessManagementBusinessProcessOperationsT estSuite23 CUSTOMER 2017 SAP SE or an SAP affiliate company.