Security Center Installation and Upgrade Guide 5.5 …

1 Security Center Installation and SR3 Click here for the most recent version of this notice Genetec Inc., 2016 Genetec Inc. distributes this document with software that includes an end-user license agreementand is furnished under license and may be used only in accordance with the terms of the licenseagreement. The contents of this document are protected under copyright contents of this Guide are furnished for informational use only and are subject to change withoutnotice. Genetec Inc. assumes no responsibility or liability for any errors or inaccuracies that mayappear in the informational content contained in this publication may not be copied, modified, or reproduced in any form or for any purpose, nor canany derivative works be created therefrom without Genetec Inc.

2 S prior written Inc. reserves the right to revise and improve its products as it sees fit. This documentdescribes the state of a product at the time of document s last revision, and may not reflect theproduct at all times in the no event shall Genetec Inc. be liable to any person or entity with respect to any loss or damagethat is incidental to or consequential upon the instructions found in this document or the computersoftware and hardware products described herein. The use of this document is subject to thedisclaimer of liability found in the end-user license , Omnicast, Synergis, AutoVu, Federation, Stratocast, Sipelia, Citywise, the Genetec Logo,the Mobius Strip Logo, the Omnicast Logo, the Synergis Logo, the AutoVu Logo, and the StratocastLogo are trademarks of Genetec Inc.

3 , and may be registered or pending registration in severaljurisdictions. Other trademarks used in this document may be trademarks of the manufacturers orvendors of the respective specifications are subject to change without informationDocument title: Security Center Installation and Upgrade Guide SR3 Document number: (1)Document update date: September 27, 2016 You can send your comments, corrections, and suggestions about this Guide this guideThis Guide explains how to install and Upgrade Security Center and noticesThe following notes and notices might appear in this Guide : Tip. Suggests how to apply the information in a topic or step. Note. Explains a special case, or expands on an important point. Important. Points out critical information concerning a topic or step.

4 Caution. Indicates that an action or step can cause loss of data, Security problems, orperformance issues. Warning. Indicates that an action or step can result in physical harm, or cause damage : Topics appearing in this Guide that reference information found on third-partywebsites were accurate at the time of publication, however, this information is subject to changewithout prior notice to | Security Center Installation and Upgrade Guide (1) | Last updated: September 27, 2016 ivContentsPreface: PrefaceCopyright notice..iiAbout this Guide ..iiiChapter 1: Installing Security CenterPreparing to install Security Center ..2 Activating .NET Framework ..3 Activating the Media Foundation feature..3 Security Center system requirements.

5 4 Installing SQL Server on a separate drive..5 Granting SQL Server permissions..9 Security Center Installation packages.. 10 Installing Security Center .. 11 Unblocking files manually..12 Installing Security Center on the main server.. 13 Activating Security Center license using the web..22 Activating Security Center license without Internet access..26 Installing Security Center on an expansion server.. 32 Connecting expansion servers to the main server.. 39 Installing Security Center Client..42 Default ports used by Security Center .. 45 Common communication ports..45 Omnicast-specific ports..46 Synergis-specific ports..47 AutoVu-specific ports..48 Installing BeNomad..49 Disabling backward compatibility.. 50 Uninstalling Security Center .

6 51 Completing the Installation process..53 Chapter 2: Upgrading to Security Center upgrades from earlier versions of Security Center .. 56 Preparing to Upgrade from an earlier release of Security Center ..57 Preparing to Upgrade from Security Center to .. 58 Preparing to Upgrade from Security Center to .. 59 Preparing to Upgrade from Security Center to .. 60 Differences between Server Admin and ..61 Differences between Security Center and partitions..63 Upgrading the Public partition from to .. | Security Center Installation and Upgrade Guide (1) | Last updated: September 27, 2016 vBackward compatibility requirements for Security Center ..67 Supported federations for Security Center SR3.

7 71 Upgrading from an earlier release of Security Center ..72 Upgrading from Security Center to ..73 Upgrading from Security Center to ..74 Upgrading from Security Center to ..75 Upgrading from Security Center to ..76 Upgrading from Security Center to ..77 Upgrading from Security Center to ..78 Upgrading Failover Directory systems from a previous version or release..79 What Security Center client features are available when the Directory service is offline?.80 Reactivating the Security Center license for Failover Directory systems..82 Reactivating your Security Center license using a license file.. 83 Upgrading the Security Center main server..88 Upgrading expansion servers in Security Center .

8 90 Upgrading Security Center Client.. 91 Backing up databases..92 Upgrading the Security Center Directory database..93 Shrinking Security Center databases after an Upgrade ..95 About the Genetec Update Service..96 Logging on to the Genetec Update Service..97 Chapter 3: Automating Security Center installationSilent Installation in Security Center ..99 Preparing to perform a silent Installation ..100 Silent install command for Security Center ..101 Installer (MSI) options..103 Sample Security Center Server Installation commands..108 Sample Security Center Client Installation commands..110 Uninstalling Security Center in silent mode..111 Chapter 4: TroubleshootingTroubleshooting: video stability and performance issues..113 Troubleshooting: Files remain blocked after unblocking them manually.

9 114 Glossary..115 Where to find product information..151 Technical support.. | Security Center Installation and Upgrade Guide (1) | Last updated: September 27, 2016 11 Installing Security CenterThis section includes the following topics: "Preparing to install Security Center " on page 2 " Security Center system requirements" on page 4 "Installing SQL Server on a separate drive" on page 5 "Granting SQL Server permissions" on page 9 " Security Center Installation packages" on page 10 "Installing Security Center " on page 11 "Unblocking files manually" on page 12 "Installing Security Center on the main server" on page 13 "Activating Security Center license using the web" on page 22 "Activating Security Center license without Internet access" on page 26 "Installing Security Center on an expansion server" on page 32 "Installing Security Center Client" on page 42 "Default ports used by Security Center " on page 45 "Installing BeNomad"

10 On page 49 "Disabling backward compatibility" on page 50 "Uninstalling Security Center " on page 51 "Completing the Installation process" on page 53 Installing Security | Security Center Installation and Upgrade Guide (1) | Last updated: September 27, 2016 2 Preparing to install Security CenterTo make sure that your Security Center Installation goes smoothly, you must perform a series of pre-configuration installing Security Center :1 Read the Security Center Release Notes for any known issues, supported Upgrade paths, and otherinformation about the release. Click here for the most recent version of this Review your system requirements to ensure that the minimum hardware requirements (serversand workstations) and software requirements (Windows, web browser, and so on) are Install the latest video and network drivers for your servers and Make sure that the servers are not domain Disable the power saving feature on all Make sure that Windows Update is not configured to automatically reboot your servers afterinstallation of On each server, in the Adapters and Bindings settings where connections are listed in the order inwhich they are accessed by network services, make sure that the network interface cards (NICs)