Setting up SMS 2FA - SingPass

1 Setting up SMS 2 FAA guide for SingPass users who need to set up SMS 2 FAFebruary 2018I have not set up 2FA I have a OneKey TokenChoose a profile:2 Setting up 2FA for the first time3 Note: If you do not have a SingPass account, please see this instructional guideto find out how to register for one. 12 Register for SMS 2 FAActivate SMS 2FA3 Log into SingPassSetting up 2FA for the first time1Go to for SMS 2FA3 Log into SingPassSetting up 2FA for the first time1 Log in with your SingPass ID and password5 Activate SMS 2 FARelated FAQsI received an error message saying that the mobile number I provided is already registered and cannot be used for my SingPass account.

2 What should I do?Register for SMS 2 FALog into SingPassSetting up 2FA for the first time2 Check that the postal code is correct, and provide your contact details, such as mobile number2316 Note: A PIN mailer will be sent to the postal code SMS 2 FARegister for SMS 2 FALog into SingPassSetting up 2FA for the first time2 SingPass will notify you when there are changes made to your account details. Select your preferred mode, then click Next 2317 Activate SMS 2 FARegister for SMS 2 FALog into SingPassSetting up 2FA for the first time2 Enter the One-Time Password (OTP) sent via SMS to your mobile number, then click Next 2318 Activate SMS 2 FARegister for SMS 2 FALog into SingPassSetting up 2FA for the first time2 Wait for a PIN mailer to arrive at your registered address2319 Note: The PIN mailer may take up to five working days to SMS 2 FARelated FAQsI did not receive (or have misplaced) the SingPass mailer containing my one-time SingPass password.

3 What should I do?Register for SMS 2 FAActivate SMS 2 FALog into SingPassSetting up 2FA for the first time3 Upon receiving your PIN mailer, you canactivateyourSMS 2FA 23110 Related FAQsI did not receive (or have misplaced) the SingPass mailer containing my one-time SingPass password. What should I do?Register for SMS 2 FALog into SingPassSetting up 2FA for the first time3 Log in with your SingPass IDand your SingPass password23111 Activate SMS 2 FARegister for SMS 2 FALog into SingPassSetting up 2FA for the first time3 Enter the Activation PIN in the mailer, then click Activate 23112 Activate SMS 2 FARelated FAQsHow do I check if I have successfully set up my SingPass 2FA?

4 Register for SMS 2 FALog into SingPassSetting up 2FA for the first time3 You have successfully set up your SMS 2FA!23113 Activate SMS 2 FAAdding SMS 2FA as an alternative modeNote: Only applicable for users who have set up OneKey Token 2FA but not SMS 2FA1412 Register for SMS 2FA3 Log into SingPassAdding SMS 2FA as an alternative mode1Go to SMS 2FA12 Register for SMS 2FA3 Log into SingPass1 Log in with your SingPass ID and passwordAdding SMS 2FA as an alternative mode16 Activate SMS 2 FARelated FAQsWhat happens if the OneKey OTP is not accepted?12 Register for SMS 2FA3 Log into SingPass1 Enter the One-Time Password (OTP)from the token, then click Submit Adding SMS 2FA as an alternative mode17 Activate SMS 2 FARegister for SMS 2 FALog into SingPassAdding SMS 2FA as an alternative mode2 Click Set Up 2FA 23118 Activate SMS 2 FARegister for SMS 2 FALog into SingPassAdding SMS 2FA as an alternative mode2 Click on the image to register for SMS 2FA23119 Activate SMS 2 FARelated FAQsI received an error message saying that the mobile number I provided is already registered and cannot be used for my SingPass account.

5 What should I do?Register for SMS 2 FALog into SingPassAdding SMS 2FA as an alternative mode2 Enter your mobile number, then click Next 23120 Activate SMS 2 FAAdding SMS 2FA as an alternative mode3 Enter the One-Time Password (OTP) sent via SMS to verify your mobile numberRegister for SMS 2 FALog into SingPass23121 Activate SMS 2 FARelated FAQsHow do I check if I have successfully set up my SingPass2FA?What are the different 2FA options that I can choose from? Can I have more than one mode of 2FA?Register for SMS 2 FALog into SingPassAdding SMS 2FA as an alternative mode3 You have successfully set up your SMS 2FA!23122 Activate SMS 2 FAGot more questions?

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