Spa Owner’s Manual

1 Unit is IPX5 CompliantFeaturing our patented, maintenance-free DURA-LAST Cabinet System with HEATSHIELD Insulation Technology Pat. 7,784,120 PLEASE READ AND FOLLOW ALL INSTRUCTIONS For Customer Service and Technical Support, please contact us at: or 1-800-787-6649 Spa Owner s ManualSpa Owner s Manual2 Congratulations on your purchase!Your new spa will bring you years of enjoyment and take the time to familiarize yourself with the safety precautions,operational procedures, routine water maintenance and cleaning so that your spa will provide a healthy environment for all your !Customer Service 1 800 787 6649 3 ContentsImportant Safety Instructions and Warnings .. 4 Prepare for Your New SpaPlan the Best Location .. 6 Identifying the Spa s Electrical Components .. 7 Electrical Installation (120 V 60HZ North America).. 8120v to 240v Conversion (Plug & Play Models Only) .. 9 Electrical Installation (240 V 60HZ North America).. 11 GFCI Wiring Diagram (240 V 60HZ North America).

2 12 GFCI Wiring Diagram (230 V 50HZ Europe) .. 13 Operating Your SpaFilling and Starting Up Your Spa .. 14 Priming the Pump .. 15 Topside Control Panels.. 16 Operational and Energy Tips.. 19 Personal Settings (Jets, Air Controls, Diverters, Waterfalls) .. 20 Maintaining Spa Water QualityTesting and Adjusting Spa Water .. 21 Chemical Balance, Ozonator, Sanitation, Filtration .. 21 Filter Cleaning .. 23 Maintenance Schedule .. 23 Vacation Care .. 24 Chemical Safety .. 24 Cleaning and CareDraining Your Spa .. 25 Cleaning Your Spa .. 25 Removing and Reseating the Pillows .. 25 Spa Cover .. 26 Sound System .. 26 Winterizing .. 27 TroubleshootingWater Quality Problems.. 29 Operational Problems.. 30 Control Pack Codes .. 39 Product Registration.. 43 CONTACT INFORMATIONFor customer service, please call 1-800-787-6649 Strong Industries3204 Point Township Drive, Northumberland, PA 17857 USAThe manufacturer reserves the right to make product modifications and enhancements without and dimensions are approximate and for reference Safety Instructions and WarningsWarning: Children should not usespas or hot tubs without adult : Ne pas laisser les enfantsutiliser une cuve de relaxation sans : Do not use spas or hot tubsunless all suction guards are installed toprevent body and hair : Pour viter que les cheveuxou une partie du corps puissent tre aspir s, nepas utiliser une cuve de relaxation si les grillesde prise d aspiration ne sont pas poutes : People using medicationsand/or having an adverse medical his-tory should consult a physician beforeusing spa or hot.

3 Les personnes qui prennetdes medicaments ou ont des problemes desante devraient consulter un medicin avant d utiliser une cuve de : People with infectious dis-eases should not use a spa or hot : les personnes at-teintes de maladies infectieuses ne devraientpas utiliser une cuve de : To avoid injury, exercisecare when entering or exiting the spaor hot : Pour viter des blessures,user de prudence en entrant dans une cuve derelaxation en : Do not use drugs or alcoholbefore or during the use of a spa orhot tub, to avoid unconsciousness andpossible : Pour viter l vanouissementet la noyade ventuelle, ne prendre ni drogue nialcool avant d utiliser une cuve de relaxation niquand on s y : Pregnant or possibly preg-nant women should consult a physicianbefore using a spa or hot : Les femmes enceintes, queleur grossesse soit confirm e ou non, devraientconsulter un m decin avant d utiliser : Water temperature in ex-cess of 38 C may be injurious to : Il peut etre dangereux pour lasante de se plonger dans de l eau a plus de38 : Before entering the spa orhot tub, measure the water tempera-ture with an accurate : Avant d utiliser une cuve derelaxation mesurer la temp rature de l eau l aide d un thermom tre pr : Do not use a spa or hot tubimmediately following strenuous : Ne pas utiliser une cuve derelaxation imm diatement apr s un AND FOLLOW ALL INSTRUCTIONSSAVE THESE INSTRUCTIONSTo reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

4 !!!!!!!!!!Customer Service 1 800 787 6649 5 Important Safety Instructions and WarningsWarning: Prolonged immersion in aspa or hot tub may be injurious to : L utilisation prolongee d unecuve de relaxation peut etre dangereuse pour : Do not permit or use elec-tric appliances (such as a light, tele-phone, radio or television) within of spa or hot : Ne pas placer d appareil lec-trique (luminaire, t l phone, radio, t l viseur,etc.) moins de meters de cette cuve : Maintain water chemistry inaccordance with the manufacturer s : La teneur de l eau en mati res dis-soutes doit tre conforme aux directives :In order to avoid a hazarddue to inadvertent resetting of thethermal cut-out, this appliance mustnot be supplied through an external switchingdevice, such as a timer, or connected to a cir-duit that is regularly switched on and off by occurs when the inter-nal temperature of the body reaches a level several degrees above the normal bodytemperature of 37 C.

5 The symptoms of hyper-thermia include:1) Unawareness of impending hazard;2) Failure to perceive heat;3) Failure to recognize the need to exit the spaor hot tub;4) Physical inability to exit the spa or hot tub;5) Fetal damage in pregnant women; and6) Unconsciousness and resulting in the dangerof : The use of alcohol or drugscan greatly increase the risk of fatal hy-perthermia in hot tubs or : La consommation d alcoolou de drogue augmente : The appliance is not to beused by persons (including children)with reduced physical, sensory or men-tal capabilities, or lack of experience and knowl-edge, unless they have been given supervisionor AND FOLLOW ALL INSTRUCTIONSSAVE THESE INSTRUCTIONSTo reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.!!!!!!!6 Prepare for Your New SpaPrepare for Your New SpaMost cities and counties require permits for exte-rior construction and electrical circuits.

6 In addition,some communities have codes requiring residentialbarriers such as fencing and/or self-closing gates onproperty to prevent unsupervised access to theproperty by children. See codes, page 7. Your localcode enforcement officer can provide informationon which permits may be required and how to ob-tain them prior to the delivery of your a Good FoundationDamage caused by an inadequate or improper foundation is not covered by the warranty. Thespa owner is responsible for providing a the spa on a solid, level founda-tion. If you are installing the spa indoors (not rec-ommended), pay close attention to the flooringbeneath it. Choose flooring that will not be dam-aged or stained. If you are installing your spa on anelevated wood deck or other structure, consult astructural engineer or a contractor to ensure thestructure will support the weight of 150 pounds persquare foot. An adequate drainage system has to beprovided to deal with overflow the Best LocationSAFETY FIRSTDo not place your spa within 10 feet (3 m)of overhead power Spa UseHow you intend to use your spa will help you determine where you should position it.

7 For exam-ple, will you use your spa for recreational or thera-peutic purposes? If your spa is mainly used for familyrecreation, be sure to leave plenty of room aroundit for activity. If you will use it for relaxation andtherapy, you will probably want to create a specificmood around , Privacy and View Place the spa near a house entry if you live in asnowy or rainy environment so you have a place tocomfortably change clothes. Consider seasonalchanges, too. Bare trees don t provide much don t forget to think of your neighbors view ofyou, and your view of your Your Spa CleanIn planning your spa s location, consider a location where there is a clean path to and from the a mat at the spa s entrance to encouragebathers to clean their feet before entering your for Service AccessIf you are installing your spa near a wall or with anytype of structure on the outside, such as a gazebo,remember to allow a minimum of 18 access forservice. !

8 Customer Service 1 800 787 6649 7 Prepare for Your New SpaSpa Model No. Usage Description and SettingsSuggestedGFCI Size*Wire(s) RequiredModel No. 6-0000, 6-0001, 6-1000, 6-1001, 6-1002, 6-1010, 6-1011,6-1012, 6-1100, 6-1101, 6-1102, 6-1110, 6-1111, 6-11121 pump spa or 1-pump spa + blower(Pump on hi + heat)240V40 AMP#6 AWG CopperModel No. 6-2001, 6-2002, 6-2011, 6-2012, 6-2101, 6-2102, 6-2111, 6-2112, 2 pump (one 2-speed & one 1-speed) (Pump on hi + heat)or2 pump spa + blower240V50 AMP#6 AWG CopperModel No. 6-3001, 6-3002, 6-3011, 6-3012, 6-3101, 6-3102, 6-3111, 6-3112, 6-4001, 6-4002, 6-4011, 6-4012, 6-4101, 6-4102, 6-4111, 6-41123 pump spa or3 pump spa + bloweror 4 pumps240V60 AMP#6 AWG CopperModel No. GS500 (L1, N1)5-100, 5-10005-101, 5-10011 pump European Spa230V13 AMP#6 AWG CopperModel No. GS500 (L1, N1, L2, N2)5-100, 5-1000, 5-1010, 5-1100, 5-11105-101, 5-1001, 5-1011, 5-1101, 5-11111 pump European Spa230V40 AMP#6 AWG CopperModel No.

9 GS520SZ (L1, N1, L2, N2)5-2001, 5-2003, 5-2011, 5-2013, 5-2101, 5-2103, 5-2111, 5-21135-3001, 5-3003, 5-3011, 5-3013, 5-3101, 5-3103, 5-3111, 5-31132 pump European Spa230V40 AMP#6 AWG CopperIdentifying the Spa s Electrical Components Locate Electrical Pack PartNumber and Model Numberon the metal plate mounted on out-side of spa :Spas, US:ETL #101138129 TOR-001 BSpas, Europe:CE #3180220 Spa Covers:ASTM #F1346*Note: GFCI is required. Suggested size will ensure proper operation. Exact Rating will appear on unit s metal ID No. 6-0000, 6-00011 pump spa plug and play120V15 AMP#14 AWG Outlet8 Prepare for Your New Spa120 Volt Electrical Installation(Plug & Play models only)(North America 60hZ)Always follow applicable local, state and federal codes and guidelines. On existing dedicated* electrical service, a 15 Abreaker will work with no other appliances/acces-sories on that line. On new electrical service, usage of a 20A breakeron a dedicated* line is recommended with noother appliances/accessories on that connections may not use a cordlonger than 15 feet ( m) and must be pluggedinto a dedicated 15A GFCI connection ( (A) Do not use extension cords!)

10 Always use a weatherproof-covered receptacle. Receptacle shall be located not less than 5 feet( m) from and not exceeding 10 feet ( m)from the inside wall of the spa. (NEC (A))Do not bury the power cord. If your cord be-comes damaged, replace it before next usage. All 120V spas come with a GFCI cord installed. Test the GFCI plug prior to first use and periodi-cally when the spa is powered. To test the GFCI plug version, follow these instructions. (Spa shouldalready be plugged in and operational.)1. Press the TEST button on the GFCI. The GFCI willtrip and the spa will stop Press the RESET button on the GFCI. The GFCI will reset and the spa will turn back spa is now safe to use. If the GFCI trips while the spa is in use, press theRESET button. If the GFCI does not reset, unplugthe spa and call your local spa dealer for NOT USE THE SPA!DO NOT USE A GFCI OUTLET with a GFCI CORD!L1L2 NGRNDTHREE WIRE & GROUNDTHESE WIRES GOTO THE PC BOARDCONTROL CIRCUITHOT BLACKNEUTRAL120V*IF USING THE STANDARD 120V SERVICE, YOU MUST USE A DEDICATED LINE, WHICH MEANS THAT THERECANNOT BE ANY OTHER HOUSEHOLD ITEMS CONNECTED TO THE CIRCUIT OR OUTLET AT ALL!