SUSTAINABILITY REPORT 2020 - Volkswagen Group

1 SUSTAINABILITY REPORT . 2020. The coronavirus pandemic hit the Volkswagen Group at the start of 2020, in the middle of one of the largest transformation processes in the history of our Group . From the start, our focus has been on protecting our employees and our business against the threat of COVID-19. Despite this massive challenge, at the same time we further advanced the Group 's restructuring toward decarbonization and mobility for future generations. My express thanks go to everyone who successfully contributed to this, specifically to our 662,000 employees of the Volkswagen Group around the world and to our stakeholders.

2 Gunnar Kilian Member of the Board of Management of Volkswagen AG with responsibility for Human Resources and Truck & Bus . Head of the Volkswagen Crisis Team 2 D E C A R B O N I Z A T I O N. CONTENTS. 45 Decarbonization FOREWORD 3 C I R C U L A R E C O N O M Y. ABOUT THIS REPORT 55 Circular Economy 1 S T R A T E G Y A N D M A N A G E M E N T 4 R E S P O N S I B I L I T Y I N S U P P L Y. CHAINS AND BUSINESS. 10 Group Governance, Goals and TOGETHER 2025+ Strategy 60 Responsibility in Our Group 15 SUSTAINABILITY and Materiality 64 Responsibility in Our Supply Chain TA B L E O F C O N T E N T S.

3 18 SUSTAINABILITY Management 21 Stakeholder Management 24 Corporate Citizenship 26 Digitalization 33 Integrity and Compliance 39 Risk Management 5 W O R K F O R C E T R A N S F O R M A T I O N. 41 Environmental Management 70 Workforce Transformation A detailed description of the SUSTAINABILITY activities of our brands and regions and of APPENDIX. the Volkswagen Group 's CC projects is available at: > SUSTAINABILITY > Reporting 81 About the Nonfinancial REPORT (NFR). NAVIGATION 83 Tables and KPIs 94 Independent Auditor's Limited References to chapters in the SUSTAINABILITY REPORT Assurance REPORT References to websites 96 Contact Information References to the Annual REPORT eferences to the nonfinancial REPORT R.

4 (highlighted in chapter color, see About the REPORT ). 3. FOREWORD. GRI 102-14, 102-15, 102-16. Dr. Herbert Diess, Bernd Osterloh, Chairman of the Board of Management Chairman of the General and of Volkswagen AG Group Works Council of Volkswagen AG. Ladies and gentlemen, Dear colleagues, Volkswagen has lived up to its corporate responsibility even in 2020, the year of the coronavirus. As one of the largest employers in the world, the Group coordinated and donated aid supplies internationally, conducted 25,000 coronavirus tests, organized employee projects and produced FOREWORD.

5 Medical equipment. Thanks to the broad product portfolio and regional positioning, the Group has remained financially robust while navigating the crisis. At the same time, addressing the consequences of the pandemic has provided an opportunity for sustainable economic restructuring: in 2020, three times more electric vehicles were sold than in the previous year. The Group has launched a unique e-model offensive with the Volkswagen and , the Porsche Taycan, Audi e-tron and Skoda Enyaq iV as well as numerous hybrid models.

6 In 2020, we tripled our unit sales of e-vehicles in the Group and were able to reduce our CO2 fleet average in the EU by around 20 percent. We are convinced that the battery-electric drive is, for the foreseeable future, the only solution for achieving the goals of the Paris Agreement. Within the Group we have also set the goal of attaining a climate-neutral footprint worldwide by 2050. at the latest this includes our supply chains, plants and business divisions and our customers'. use of the vehicles. On our path to climate-neutral mobility, we seek to collaborate with society and politicians.

7 We believe that a reduction in CO2 emissions within the scope of the EU Green Deal of at least 55% by 2030 compared to 1990 levels is attainable, if the appropriate measures are implemented across all sectors as part of a joint effort. As a member of the Europe-wide CEO Alliance, we are therefore working on the cross-sectoral decarbonization of the economy. Volkswagen sees itself as part of the solution, not the problem. For Volkswagen , social SUSTAINABILITY is just as important as environmental. The focus on e-mobil- ity will change employment at Volkswagen .

8 A study carried out for Volkswagen by the Fraunhofer 4. Institute has worked out exactly how. The experts say that in the next ten years, job creation, job improvement and job elimination will coexist. The findings show that Volkswagen 's employ- ment needs are going to fall less sharply than previous studies had suggested due to e-mobility and digitalization. We can sustainably manage the transformation of the workforce if the right measures are intro- duced. At Volkswagen , these primarily include additional training and retraining, the transfor- mation of the components segment in the Group and the Digital Transformation Roadmap.

9 Profitability is a prerequisite for job security. The Fraunhofer study was commissioned by the Volkswagen 's SUSTAINABILITY Council. It contributes external, international and cross-sectoral SUSTAINABILITY expertise to our strategies. In 2020, we extended collaboration with the Council by a further two years. In addition to ad hoc management of the coronavirus crisis, Volkswagen has continued to focus on its competitiveness, securing jobs, the future viability of jobs, protecting health and enabling a work/life balance.

10 Our Social Charter has also undergone revision. We successfully completed the Monitorship in 2020 that was part of the agreements with the US. authorities following the diesel issue. In collaboration with Larry Thompson and his monitor team, Volkswagen met its commitment to sustainably improve compliance within the Company. FOREWORD. The change in structures, processes and systems has made us a stronger business. Together with our employees, we will continue work on the change in corporate culture in the future.