System Center 2012 Configuration Manager Unleashed

1 System Center 2012 Configuration Manager Unleashed 800 East 96th Street, Indianapolis, Indiana 46240 USA Kerrie Meyler Byron Holt Marcus Oh Jason Sandys Greg Ramsey with Niall Brady Samuel Erskine Torsten Meringer Stefan Sch rling Kenneth van Surksum Steve Thompson i6/22/12 10:28 AM6/22/12 10:28 AM System Center 2012 Configuration Manager Unleashed Copyright 2013 by Pearson Education, Inc. All rights reserved. No part of this book shall be reproduced, stored in a retrieval System , or transmitted by any means, electronic, mechanical, photocopying, record-ing, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions.

2 Nor is any liability assumed for damages resulting from the use of the information contained herein. ISBN-13: 978-0-672-33437-5 ISBN-10: 0-672-33437-2 Library of Congress Cataloging-in-Publication Data: System Center 2012 Configuration Manager / Kerrie Meyler .. [et al.]. p. cm. Includes index. ISBN 978-0-672-33437-5 1. Microsoft System Center Configuration Manager --Computer programs. 2. Computer networks--Management--Computer programs. 3. Software Configuration management--Computer programs. I. Meyler, Kerrie. 2013 5--dc23 2012020282 Printed in the United States of America Second Printing: April 2013 Trademarks All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Pearson Education, Inc.

3 Cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark. Warning and Disclaimer Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an as is basis. The authors and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book. Bulk Sales Pearson offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales. For more information, please contact: Corporate and Government Sales 1-800-382-3419 For sales outside of the , please contact: International Sales +1-317-581-3793 Editor-in-Chief Greg Wiegand Executive Editor Neil Rowe Development Editor Mark Renfrow Managing Editor Kristy Hart Project Editor Lori Lyons Copy Editor Apostrophe Editing Services Indexer Erika Millen Proofreader Sarah Kearns Technical Editor Steve Rachui Editorial Assistant Cindy Teeters Interior Designer Gary Adair Cover Designer Anne Jones Compositor Nonie Ratcliff Contents at a Glance Foreword.

4 Xxix Introduction .. 1 Part I Configuration Manager Overview and Concepts 1 Configuration Management Basics .. 7 2 Configuration Manager Overview .. 37 3 Looking Inside Configuration Manager .. 79 Part II Planning, Design, and Installation 4 Architecture Design Planning .. 161 5 Network Design .. 205 6 Installing System Center 2012 Configuration Manager .

5 261 7 Migrating to System Center 2012 Configuration Manager .. 317 Part III Configuration Manager Operations 8 The Configuration Manager Console .. 375 9 Configuration Manager Client Management .. 419 Part IV Software and Configuration Management 10 Managing Compliance .. 491 11 Packages and Programs .. 533 12 Creating and Managing Applications .. 565 13 Distributing and Deploying Applications.

6 627 14 Software Update Management .. 669 15 Mobile Device Management .. 751 16 Endpoint Protection .. 785 17 Configuration Manager Queries .. 833 18 Reporting .. 871 19 Operating System Deployment .. 959 Part V Administering System Center Configuration Manager 20 Security and Delegation in Configuration Manager .. 1065 21 Backup, Recovery, and Maintenance.

7 1125 iii6/22/12 10:28 AM6/22/12 10:28 AMSystem Center 2012 Configuration Manager Unleashediv Part VI Appendixes A Configuration Manager Log Files ..1179 B Extending Hardware Inventory ..1211 C Reference URLs ..1225 D Available Online ..1241 Index ..1243 iv6/22/12 10:28 AM6/22/12 10:28 AM Table of Contents Foreword .. xxix Introduction ..1 Part I Configuration Manager Overview and Concepts 1 Configuration Management Basics 7 Ten Reasons to Use Configuration Manager ..8 The Evolution of Systems Management ..9 Hurdles in the Distributed Enterprise.

8 10 The IT Automation Challenge ..10 Configuration Shift and Drift ..11 Lack of Security and Control ..11 Timeliness of Asset Data ..12 Lack of Automation and Enforcement ..12 Proliferation of Virtualization and Cloud Computing ..12 Lack of Process Consistency ..13 The Bottom Line ..13 Systems Management Defined ..14 Microsoft s Strategy for Service Management ..15 Microsoft s Dynamic Systems Initiative ..16IT Infrastructure Library and Microsoft Operations Framework ..19 Total Quality Management: TQM ..24 Six Sigma ..24 Service Management Mastery: ISO 20000 ..24 Optimizing Your Infrastructure ..25 Overview of Microsoft System Center ..29 Reporting in System Center ..30 Operations Management ..31 Service Management ..31 Protecting Data ..32 Virtual Machine Management ..32 Deploy and Manage in the Cloud ..33 Orchestration and Automation.

9 33 Cloud-Based Configuration Monitoring ..34 Endpoint Protection ..34 The Value Proposition of Configuration Manager ..34 Summary .. v6/22/12 10:28 AM6/22/12 10:28 AMSystem Center 2012 Configuration Manager Unleashedvi 2 Configuration Manager Overview 37 The History of Configuration Manager ..37 Systems Management Server Management Server Management Server 2003 ..39 System Center Configuration Manager 2007 ..41 System Center 2012 Configuration Manager ..42 Terminology in Configuration Manager ..42 Site Hierarchy ..43 Site ..44 Site Systems ..46 Senders ..48 Addresses ..49 Configuration Manager Discovery Types ..49 Configuration Manager Manager Console ..51 Collections ..52 Queries ..52 Alerts ..53 Status System ..53 Managing Applications ..54 Content Management ..57 Software Update Management ..59 Compliance Settings.

10 59 BITS ..59 Software Metering ..60 Network Access Protection ..60 BranchCache ..61 Reporting ..61 What s New in This Version ..6264-Bit Site System Requirements ..62 User-Centric Management ..62 Applications and Packages ..63 Hierarchy Changes ..63 New Configuration Manager Console ..64 Enhancements to BITS ..64 Application Catalog ..64 Extended Mobile Device Management ..65 Management Point Enhancements ..65 Boundary Site ..66 Centrally Managed Client Settings .. vi6/22/12 10:28 AM6/22/12 10:28 AMContentsviiRole-Based and Recovery ..66 Collection Changes ..67 Client Health Status Enhancements ..68 Compliance Settings Changes ..68 Remote Control Improvements ..69 Hardware Inventory Improvements ..69 Power Management Improvements ..70 Software Updates Improvements ..72 Improved End User Experience ..73 Content Library.