telkom claims submissoins - Adminplus

1 Administration Plus claims Procedure for telkom Device InsuranceTelkom SA SOC Ltd is an Authorised Financial Services Provider FSP Number 46037 What should you do if you dropped or damaged your phone?1. Visit your nearest telkom store and hand in your device to be sent to a repairer2. Call 081180 from a cellphone or 10213 from a landline and they will assist you to book in yourdevice and register your claimPlease take along your proof of purchase or box for your do I register a claim for a lost or stolen phone?Online Registrations: registrations: claim form (pdf) on website complete and email with documentationbelow to documents do I need to claim?Please ensure that you submit the following information and documentation according to your claim.

2 Total Loss (Lost or Stolen) Claim form Affidavit ITC reference number Copy of Identity Document Copy of Latest telkom Statement Photo of the box of the device showing the IMEI numbersPlease send your supporting documents with your claim number in the subject line ProcessPlease note that your claim goes through various stages of vetting and this has all been completed you will receive an sms or email informing you of the outcome ofyour claim process and receive confirmation whether your claim has been approved or approved you will be asked for an your excess is paid your device will be ordered or your repair will be do I pay my excess?Bank Details for Excess PaymentsAdministration PlusNedbankAccount Number: 1232150991 Branch Code: 123209 Current AccountReference: Your Claim numberPlease send proof of payment to