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1 MIVOICE OFFICE 400. MITEL 415/430. AS OF VERSION SYSTEM MANUAL. syd-0580_en / NOTICE. The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incor- porate such changes. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation.

2 TRADEMARKS. The trademarks, service marks, logos and graphics (collectively Trademarks ). appearing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or others. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department for additional information: For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to the website: PATENT NOTE ON POWER OVER ETHERNET. Mitel's Power Over Ethernet (PoE) Powered Device (PD) products are covered by one or more of the patents (and any foreign patent counterparts thereto) identified at Mitel's website: For more information on the PD patents that are licensed, please refer to.

3 Mitel 415/430 as of syd-0580 , Trademark of Mitel Networks Corporation Copyright 2016 Mitel Networks Corporation All rights reserved 2. Content 1 Product and Safety Information .. 9. 1. 1 About Mitel .. 9. 1. 2 Product information .. 9. 1. 3 Safety Information .. 12. 1. 4 Data protection .. 13. 1. 5 About this document .. 14. 1. 6 Limited Warranty (Australia only) .. 15. 2 System Overview .. 18. 2. 1 Introduction .. 18. 2. 2 Communication server .. 18. 2. 2. 1 Installation versions.. 19. 2. 2. 2 Positioning .. 20. 2. 3 Networking Possibilities.. 20. 2. 4 Mitel system phones and clients .. 22. 2. 5 Various phones, terminals and equipment .. 27. 2. 6 Solutions .. 28. 2. 7 Applications and application interfaces.

4 28. 2. 7. 1 Mitel Applications .. 29. 2. 7. 2 Application interfaces .. 31. 2. 7. 2. 1 Mitel Open Interfaces Platform .. 31. 2. 7. 2. 2 Message and alarm systems.. 34. 2. 7. 2. 3 CTI - Computer Telephony Integration .. 35. 2. 7. 2. 4 ISDN interface .. 36. 2. 7. 2. 5 Configuration .. 36. 2. 7. 2. 6 System monitoring.. 36. 2. 7. 2. 7 Call logging .. 37. 2. 7. 2. 8 Hospitality/Hotel .. 37. 2. 7. 2. 9 Voice over IP .. 37. 2. 8 First .. 37. 2. 9 Connection options .. 38. 3 Expansion Stages and System Capacity.. 39. 3. 1 Summary .. 39. 3. 2 Basic system .. 40. 3. 2. 1 Interfaces, display and control elements .. 40. 3. 2. 2 Power supply .. 42. 3. 2. 3 Media resources .. 42. 3. 3 Expansion with cards and modules.

5 44. 3. 3. 1 System modules .. 44. 3. 3. 1. 1 DSP modules .. 44. 3 Mitel 415/430 as of syd-0580 3. 3. 2 Interface cards.. 51. 3. 3. 2. 1 Trunk cards .. 52. 3. 3. 2. 2 Terminal cards.. 53. 3. 3. 2. 3 Options card .. 54. 3. 3. 3 Wiring Adapter.. 55. 3. 4 System capacity .. 56. 3. 4. 1 Media resources .. 56. 3. 4. 2 General system capacity .. 56. 3. 4. 3 Terminals.. 59. 3. 4. 4 Terminal and network interfaces .. 61. 3. 4. 5 Software assurance.. 62. 3. 4. 6 Licences .. 62. 3. 4. 6. 1 Description of available licences .. 63. 3. 4. 7 Restricted operating mode .. 71. 3. 4. 8 Temporary offline licences .. 72. 3. 4. 9 Trial licences .. 72. 3. 4. 10 Power supply capacity.. 78. 3. 4. 10. 1 Supply power available for terminals.

6 79. 3. 4. 10. 2 Power supply per terminal interface .. 80. 4 Installation.. 81. 4. 1 System components .. 81. 4. 2 Fitting the communication server .. 82. 4. 2. 1 Equipment supplied .. 82. 4. 2. 2 Mounting options .. 82. 4. 2. 2. 1 Cable cover set for Mitel 415/430 .. 82. 4. 2. 2. 2 Mitel 415 rack-mounting set .. 82. 4. 2. 2. 3 Mitel 430 rack-mounting set .. 83. 4. 2. 3 Location requirements .. 83. 4. 2. 4 Safety regulations .. 84. 4. 2. 5 Wall mounting .. 84. 4. 2. 5. 1 Minimum distances .. 84. 4. 2. 5. 2 Drilling plan .. 86. 4. 2. 5. 3 Drilling template.. 87. 4. 2. 5. 4 Wall-mounting procedure .. 87. 4. 2. 6 Desktop installation .. 88. 4. 2. 7 Rack-mounting .. 89. 4. 2. 7. 1 Rack-mounting procedure.

7 90. 4. 2. 7. 2 Installing the fan .. 91. 4. 2. 7. 3 Installing the cable cover .. 92. 4. 3 Earthing and protecting the communication server .. 92. 4. 3. 1 Connecting the earthing wire.. 93. 4. 3. 2 Connecting the cable screening .. 95. 4. 4 Powering the communication server .. 95. 4. 4. 1 115/230 V power supply .. 95. 4 Mitel 415/430 as of syd-0580 4. 4. 2 Uninterruptible power supply (UPS) .. 96. 4. 5 Equipping the Basic System .. 97. 4. 5. 1 Interface card.. 97. 4. 5. 2 Wiring Adapter.. 98. 4. 5. 3 DSP module .. 100. 4. 5. 4 Component mounting rules .. 100. 4. 6 Connecting the communication server .. 101. 4. 6. 1 Direct connection.. 102. 4. 6. 2 Indirect connection .. 102. 4. 6. 2.

8 1 Connection via main distribution board .. 102. 4. 6. 2. 2 Connection to a universal building cable installation (UBC) .. 104. 4. 7 Cabling interfaces .. 105. 4. 7. 1 Port addressing .. 105. 4. 7. 2 Network interfaces.. 106. 4. 7. 2. 1 Basic rate interface BRI-T .. 106. 4. 7. 2. 2 Primary rate interface PRI .. 109. 4. 7. 2. 3 FXO network interfaces .. 113. 4. 7. 3 Terminal interfaces .. 114. 4. 7. 3. 1 DSI terminal interfaces .. 115. 4. 7. 3. 2 BRI-S terminal interfaces.. 122. 4. 7. 3. 3 FXS terminal interfaces .. 126. 4. 7. 4 Emergency fan-out-panel (EFOP) .. 132. 4. 7. 5 Equipment on the ODAB options card.. 138. 4. 7. 5. 1 Connection of a door intercom (TFE) .. 138. 4. 7. 5. 2 Control outputs and control inputs.

9 141. 4. 7. 6 Audio interface.. 143. 4. 7. 7 Ethernet interfaces .. 144. 4. 8 Installing, powering, connecting and registering terminals .. 147. 4. 8. 1 IP system phones .. 147. 4. 8. 2 Mitel 6700 SIP / 6800 SIP series SIP phones .. 148. 4. 8. 3 Standard SIP phones and standard SIP terminals .. 149. 4. 8. 4 Mobile/external phones .. 149. 4. 8. 5 OIP and other applications .. 149. 4. 8. 6 Digital system phones .. 149. 4. 8. 6. 1 General information .. 149. 4. 8. 6. 2 MiVoice 5361 / 5370 / 5380.. 151. 4. 8. 6. 3 Office 25, Office 35, and Office 45/45pro .. 153. 4. 8. 6. 4 Office 10 .. 155. 4. 8. 7 DECT radio units and cordless phones .. 156. 4. 8. 7. 1 Installing the radio units.. 157. 4.

10 8. 8 Analogue phones Mitel 6710 Analogue, Mitel 6730 Analogue .. 159. 5 Configuration ..162. 5. 1 WebAdmin Configuration Tool.. 162. 5. 1. 1 Integrated and auxiliary applications .. 164. Mitel 415/430 as of 5. syd-0580 5. 2 Access types .. 168. 5. 3 User access control .. 169. 5. 3. 1 User accounts and authorization profiles .. 169. 5. 3. 1. 1 User accounts .. 169. 5. 3. 1. 2 Authorization profiles .. 170. 5. 3. 2 Passwords .. 170. 5. 3. 2. 1 Password syntax .. 171. 5. 3. 2. 2 Change password .. 171. 5. 3. 2. 3 Access with incorrect password .. 171. 5. 3. 2. 4 Lost password .. 171. 5. 3. 3 Password-free access .. 172. 5. 3. 4 Automatic exit from the configuration .. 172. 5. 3. 5 Access log.