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Knowledge Management: Approaches and Policies Dr David J. Skyrme, David Skyrme Associates Limited, Highclere, England Abstract Knowledge management is now a well-established discipline in many large organizations. But what is its Status and role in small and medium enterprises and what are the policy implications? This paper explores these questions. It starts by tracing the Evolution of knowledge management and summarizes its key characteristics. This is followed by a review of current understanding of knowledge management in small firms. This suggests that knowledge innovation the process of accessing, absorbing and converting knowledge into commercial products and services is probably the most fruitful area for focus of policy initiatives. The paper concludes with some frameworks in which such initiatives might be developed and uses EKMF as an example of an initiative that already exists. 1. Evolution and Status The Evolution of Knowledge Management Knowledge management has a long and distinguished history.

Knowledge Management: Approaches and Policies Thus, explicit knowledge (or information) in organizations is typically found in documents and databases, while tacit knowledge is that which is in the heads of people.

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