Generational differences in the workplace

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Generational differences in the workplaceAugust 16, 2008Anick TolbizeResearch and Training Center on Community LivingPreparation of this manuscript was supported by the Centers on Medicaid and Medicare Services through a Subcontract from the Lewin Group s Direct Support Worker Resource Center to the Research and Training Center on Community Living at the University of Minnesota (Contract: TLG ).ContentsIntroduction / p. 1Four generations of American workers / p. 2The Traditional generation / p. 2The Baby Boom generation / p. 2Generation X / p. 3Generation Y / p. 4Possible Generational differences and similarities / p. 5Attitudes towards work / p. 5Loyalty towards the employer / p. 6Attitudes regarding respect and authority / p.

be recognized (Glass, 2007). Some have described them as being more process- than result-oriented (Zemke et al., 2000), although they have also been characterized as being goal-oriented (www. valueoptions.com). Many are accepting of diversity (The National Oceanographic and Atmospheric Association Office of Diversity, 2006), optimistic

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