Transcription of Generational differences in the workplace
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Generational differences in the workplaceAugust 16, 2008 Anick TolbizeResearch and Training Center on Community LivingPreparation of this manuscript was supported by the Centers on Medicaid and Medicare Services through a Subcontract from the Lewin Group s Direct Support Worker Resource Center to the Research and Training Center on Community Living at the University of Minnesota (Contract: TLG ).ContentsIntroduction / p. 1 Four generations of American workers / p. 2 The Traditional generation / p. 2 The Baby Boom generation / p. 2 Generation X / p. 3 Generation Y / p. 4 Possible Generational differences and similarities / p. 5 Attitudes towards work / p. 5 Loyalty towards the employer / p. 6 Attitudes regarding respect and authority / p.
be recognized (Glass, 2007). Some have described them as being more process- than result-oriented (Zemke et al., 2000), although they have also been characterized as being goal-oriented (www. valueoptions.com). Many are accepting of diversity (The National Oceanographic and Atmospheric Association Office of Diversity, 2006), optimistic
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