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ManageEngine ServiceDesk Plus – Installation Guide

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ManageEngine ServiceDesk Plus Installation Guide 1 Zoho Corporation Table of Contents INTRODUCTION ........................................ ........................................ ........................ 2 SYSTEM REQUIREMENTS ........................................ ........................................ ....... 3 ServiceDesk PLUS EDITIONS ........................................ ..................................... 4 INSTALL ServiceDesk PLUS ........................................ ....................................... 5 Installation on Windows ........................................ ........................................ ..................... 6 Installation on Linux.

o Enterprise Edition - This is an ITIL ready help desk. It includes all features of Professional Edition plus Incident Management, Problem Management, Change Management & Configuration Management Database (CMDB). You can also refer the document ServiceDesk Plus Edition Comparison to choose your required edition. 7.

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