Transcription of CHAPTER 2: UNDERSTANDING INDIVIDUAL DIFFERENCES
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CHAPTER 2: UNDERSTANDING INDIVIDUAL DIFFERENCES
12 CHAPTER 2: UNDERSTANDING INDIVIDUAL DIFFERENCESA key contributor to developing effective interpersonal relationships in organizations isunderstanding INDIVIDUAL DIFFERENCES , the variations in how people respond to the same situationbased on personal OUTLINE AND LECTURE NOTESI. PERSONALITYI ndividual DIFFERENCES in personality greatly influence interpersonal refers to those persistent and enduring behavior patterns that tend to beexpressed in a wide variety of Seven Major Personality Factors and TraitsMany psychologists believe that the basic structure of human personality is represented byfive broad factors, known as the Five Factor Model. Two more key personality factors, risktaking and thrill seeking, and self-monitoring of behavior, had received much attention andare also included here.
People who do not consider themselves to be very smart typically use scholastic achievement and abstract problem solving as their frame of reference for judging intelligence. A person with such a self-evaluation might be reminded that he or she has great aptitude for dancing (or something else), this indicating high bodily/kinesthetic
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