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CHAPTER 8. INTERPERSONAL AND GROUP DYNAMICS …

CHAPTER -by- CHAPTER Notes and Teaching SuggestionsCopyright 2003 by Joan V. Gallos and Jossey-Bass/A Wiley Company, 989 Market St., SanFrancisco, CA 94103 All rights reserved. No parts of this publication may be reproduced, stored in a retrievalsystem, or transmitted, in any form or by any means, electronic, mechanical, photocopying,recording, or otherwise, without the prior written permission of the 1 - CHAPTER 8. INTERPERSONAL AND GROUP DYNAMICSCHAPTER 8 OVERVIEWC hapter 8 Summary_____In CHAPTER 8, the authors explore INTERPERSONAL and GROUP DYNAMICS in spend much of their time at work interacting with others. They often findthemselves pondering why people behave as they do and what to do about it. Skills inunderstanding and handling INTERPERSONAL relationships are essential for goodmanagement, powerful leadership, and effective organizations.

The central ideas in Chapter 8 revolve around the dynamics, difficulties, and dilemmas of human interaction. Instructors can focus on: 1. Understanding the complexities of interpersonal exchanges. 2. Exploring group dynamics. 3. Developing managerial skills …

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