Transcription of Code of Bank’s Commitment to Micro and Small …
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code of Bank s Commitment to Micro and Small EnterprisesAugust 2015 BANKING CODES AND STANDARDS BOARD OF is a code , reflecting the bank s positive Commitment to its Micro and Small enterprise (MSE) customers to provide easy, speedy and transparent access to banking services for their day-do-day operations and in times of financial difficulty. This code is not only a Charter of Rights of MSE customers but also their responsibilities vis- -vis their bank. The provisions of the code of Bank s Commitment to Customers will also be applicable to Micro and Small enterprise customers wherever of Bank s Commitment to Micro and Small Enterprises august 2015 TABLE OF CONTENTS1 INTRODUCTION .. of the code .. of code ..22 KEY COMMITMENTS.
3 Code of Banks Commitment to Micro and Small Enterprises – August 2015 c. Meeting the commitments and standards set in this Code, for the products and services we offer, and in the procedures and practices
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