Transcription of Code of Bank’s Commitment to Micro and Small Enterprises ...
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code of Bank s Commitment to Micro and Small EnterprisesAugust 2015 banking CODES AND STANDARDS BOARD OF is a code , reflecting the bank s positive Commitment to its Micro and Small enterprise (MSE) customers to provide easy, speedy and transparent access to banking services for their day-do-day operations and in times of financial difficulty. This code is not only a Charter of Rights of MSE customers but also their responsibilities vis- -vis their bank. The provisions of the code of Bank s Commitment to Customers will also be applicable to Micro and Small enterprise customers wherever of Bank s Commitment to Micro and Small Enterprises august 2015 TABLE OF CONTENTS1 INTRODUCTION .. of the code .. of code ..22 KEY COMMITMENTS .. key commitments to you .. act fairly and reasonably in all our dealings with you .. help you to understand how our financial products and services work .. help you use your accounts or service.
1 Code of Banks Commitment to Micro and Small Enterprises – August 2015 Introduction This Code sets the minimum standards of banking practices that banks
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