Transcription of Competency based systems for frontline employees - IPAC
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Competency based systems for frontline employees - IPAC
Overview}Background Sodexo who are we?Ctbdtlft iti Competency - based tools for management positions Our approach to job analysis and instrument development}Development of Competency - based Tools for frontline employees Job analysis Competency Model and Brochure Position Profiles and Basic Qualifications Structured Interviews Performance Management Management Training Interviewing and Performance Management}Benefits for the organization}Recommendations and future directionsSodexo Who Are We?}Sodexo is the leading food and facilities management services company in North America }Revenues: $7 2 billion USD including approximately $1 billion in}Revenues: $ billion USD, including approximately $1 billion in facilities management}Where we are: S h l500 Schools: 500 Universities & colleges: 1,000 Senior Services: 500 Hospitals: 1,800
Sodexo Management Competency-Based Systems}Job analysis of all management positions led to: • Competency Model and Brochures • Position Profiles • Basic Qualifications • Competency Phone InterviewsCompetency Phone Interviews • Structured Hiring Manager Interviews • Online Performance MtManagement • Online Succession Planning • Manager Training ...
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